SUMMARY

• 10+ years of experience in Salesforce, Scrum & QA practices in multiple domains.
• Experienced in system testing, User Acceptance testing, post production support testing, mobile testing, web testing, GUI testing, security testing, IVR, CC&B, ETL testing, API, SOAP Testing(Restful) projects in various domains namely retail, media, banking, insurance, healthcare and utility.
• Experience in projects related to Apttus Cloud Analytics, Pardot Sales, EAS Bridge in salesforce.
• Experience in sales, service, marketing and community cloud testing projects.
• Tested security and sharing rules for different users at different levels of organization.
• Experienced in generating SOQL queries for salesforce using Data loader and workbench.
• Experience in developing Validation Rules, Work Flows and Approval Processes for new Tasks, field updates, and Email generation with different roles
• Experience in Selenium automation testing using test NG and Eclipse for scripting Web applications
• Experience in API(rest Services) using SOAP Smart bear pro automate and Janson
• Tested security and sharing rules for different users at different levels of organization.
• Experienced in SOQL queries for salesforce using Data loader and workbench
• Able to test multilevel page layouts, search layouts to organize fields, custom links, related lists and VF Pages on a record detail and testing the record length in multi - level user.
• Proficient in AGILE, Kanban and waterfall methodologies and worked for the clients namely PGE, Confidential, Confidential Insurance, CITI Bank, AC Nielsen and M&S.
• Experience in leading cross functional teams across the globe in different time zones.
• Experienced in creating and documenting test plans, test cases and execution of tests in parallel
• Experience in testing applications with different sandbox created from scratch and migration projects.
• Assisted the progress of scrum ceremonies such as sprint planning, daily stand-ups, sprint demo & sprint retrospective.
• Experience in working as a servant leader with ART, scrum teams in conflict resolution.

TECHNICAL SKILLS

Test management tool: Quality Centre-ALM, Team track

Job Scheduling and monitoring: Monitoring Control-M, Splunk

Agile Tools: Version One, JIRA, Rally

Unix tools: Putty

Security Testing: Trustwave

SQL: SQL Oracle, Data loader

Project Planner: Microsoft Project Plan

Project Design: Microsoft Visio, Smart Draw

Comparison Tool: Talend, Beyond Compare

CRM: Salesforce, CC&B, Apttus, EAS Bridge, Pardot

OS: Win X, MAC, Linux

OATS: Hexaware

Mobile testing Tools: Browser stack, Perfecto

IDE: Eclipse

Scripting: Selenium, Shell

FTP/ Branching/Version control: FileZilla, WinSCP, Jenkins, TFS

Directory Tools: OpenLDAP with Apache

PROFESSIONAL EXPERIENCE

Confidential

Senior Salesforce tester

Responsibilities:

• Experience in developing validation rules, workflows and approval processes for new tasks, field updates, and email generation according to application requirements.
• Experience in Apttus Cloud which was implemented for analytics for wildfire notification to mobile via salesforce
• Drive test data for UAT and perform system testing
• Experience in automation testing by scripting Rest API calls through SOAP pro automate and Jason
• Have worked in selenium using Test NG and Eclipse for recording webpages for the regression scenarios
• Co-ordinating multi vendors, managing onshore-offshore teams in parallel
• Preparing test strategy, test plan, test estimation and test scenarios for web testing and End to end releases
• Scheduling contingency deadline calls with Managers and developers to reduce defect turnaround time
• Worked on partial sandbox, full sandbox and co-ordinate with dev for their unit testing.
• Defect tracking, delivery of defect trend report and reviewing test templates cases
• Coordinating with Project Manager, Project coordinator and Team Members
• Creating and Reviewing test estimation, Test Strategy and test scenario document
• Defect tracking and delivery of defect trend report.

Confidential

Senior Lead Test Engineer

Responsibilities:

• Prepared test strategy, test plan, test estimation, test scenarios, test approaches for salesforce app testing, GUI, Mobile, Security testing.
• Conducting daily stand up meetings & drive teams at onshore and offshore.
• KT leverage through cross training with another vendor
• Request for Proposal analysis for UAT project from Customers
• Proposal Analysis and writing for testing projects and coordinating with Manager
• Managed and created the flow of UAT tasks
• Managing test dashboards for client presentation, collating test summary report, tracking traceability matrix in QC and defect tracking

Confidential

QA Coordinator and Scrum Master

Responsibilities:

• Created and maintained product backlogs, analyzed the user stories for business use and prioritized the backlog.
• Onshore POC
• Assessing the test plan & estimation
• War room discussion with multi-vendor on project contingency action items
• Review and triage discussion for gaps on Use Cases with BA’s and Solution Architects
• Creating plans with clients for User Acceptance Testing (UAT) activities
• Creating Plans with dev team for build deployment when there is change is build drop and creating mitigation plan during build delay and QA sign off
• Facilitator for Demo planning and help in triaging blockages on time.