Career Summary

• IT Agile Project Management utilizing various methodologies and fulfilling the role of a Generalized Specialist on software development teams to enhance, maintain or rewrite SW and other IT initiatives such as HW refresh projects, web development/design and IT HW and SW consolidation projects.
• Business Analysis for various IT projects and other business unit operational projects.
• Scrum Master and Six Sigma Master Black Belt consultant on software development teams.
• IT technical professional supporting or managing broad and diverse IT shops utilizing ITIL's best practices and management procedures to generate value thru the use of technology.

Professional Objective

• To encourage and leverage the innate traits and characteristics in people, to allow them to do great things together.

• To understand the culture, structure, policies, operations and vision of an organization and to recommend solutions that enable the organization to achieve its goals.

• To lead, inspire, motivate, and influence, project teams with a strong confident presence and a passion for delivering timely business value with quality, expert knowledge, Lean sustainable systems thinking, that will complement the quality vision of our customer.

• To learn by doing, putting learned practices into action, and to build it right the first time.

• To have a firm consistency in carriage, thought, word and deed.

• To enjoy my work, simplify it, self-regulate it and influence others to do the same.

Employment History

Confidential

Project Manager/Business Analyst

• IT Agile/Scrum Project Manager for multiple large state and federal government SW development and SW enhancement projects throughout the project lifecycle. Agile and waterfall methodology. Building communication, risk, resource plans, etc. Assigning task and allocation of resources. Responsible for scope, time, cost and quality.

• Gathering requirements from the business office and building OIS backlog of tasks for the developers, data analyst and testing staff.

• Developed WBS, detailed schedule, risk, etc. utilizing tools such as Innotas, MS Project, MS Office on a Windows 7 platform

• Project portfolio management. Prioritized IT projects list, resource estimation and allocation, time management and project status reporting to executive management.

• SharePoint management, updating, maintenance and continuous improvement

Confidential

Senior Business Analyst 70 / Project Manager 20 / Scrum Master 10

My skill set was used on these 3 roles, depending on the project assignment.

• As a BA on a cross functional IT Agile/Scrum team, I elicited, analyzed, and communicated business requirements, as well as validating, integrating and documenting those requirements for IT/business processes, business unit reporting, procedures, policies, information systems, audits, access control systems and iterative software development.

• Documented business and enterprise linkage processes between HR, IT, Asset Management, Accounting, Purchasing, Security, Facilities and General Services to develop systems, improve processes and establish a foundation for organizational change.

• Liaison among stakeholders, including executives, on systems development projects, process improvement projects, enterprise process linkage organizational change projects.

• Collaborated and assisted the development of project plans, product backlog, schedules, resource estimates, resource allocation, change management, and risk assessment with various business units, PM's, BA's, Scrum Masters, SW development teams, executives technical staff related to Guidewire insurance management SW and integrating components to the system, such as document management software Ephesoft .

• Developed processes systems design documentation for mid - to large-scale system enhancement projects, i.e., facility access control system mgmt., IT integration and configuration of security systems.

• Developed documented system/business requirements, use cases, user stories, test cases, regression testing, code refactoring, acceptance criteria and gap analysis between the legacy document management system and the proposed new system.

• Participated in the development of corporate standards for projects, business requirements documents, business design documents business unit reporting to meet audit requirements.

• Worked in a highly collaborative project team environment that included executive management, middle management, project managers, product owners, scrum masters, SW developers, testers, customer BA's, and end users, related to IT Data Center, IT Security, IT Asset Management and new project initiatives.

• Provided assistance utilizing methodologies best practices from PMI, Agile/Scrum, Six Sigma, Kaizen, ITIL, IIBA to coordinate systems testing, implementation, training support.

• Worked on an Agile/Scrum team to define objectives, gather process data, model analyze processes, present results solutions to senior management.

• Mentored coached the team to follow the Agile/Scrum framework, become self-organized self-disciplined to achieve high quality commitments. Influenced team behavior towards alignment of our common goals and shared expectations. Promoting the focus on people's strengths rather than weaknesses to leverage their uniqueness.

• Exceeded customer expectations through focused process improvement initiatives including development of objectives relevant to the business units, closely evaluating and managing customer relations, team building practices, establishing development metrics and aligning requirements with business processes.
• Requirement gathering techniques including interviews, workshops, surveys, site visits, process descriptions, use cases, scenarios, business analysis, prototyping, workflow analysis and document analysis.
• Also during this period, I consulted, researched and provided documentation with Computer Aid Inc. to respond to an RFP for a FL. DEP land management GIS mapping solution.

Confidential

Senior Project Manager

• IT Project Manager for multiple hospital projects, health care systems, procurement and implementation of medical devices. Managed enterprise project initiatives PPM

• Managed projects throughout the project lifecycle. Developed WBS, detailed schedule, risk, etc. utilizing tools such as Clarity, MS Project, and MS Office on a Windows 7 platform

• Project portfolio management using Clarity software tool. Ex: Prioritized IT projects list, resource estimation and allocation, time management and project status reporting

• Project Management Office site updating, maintenance and continuous improvement

• Managed and created PMO tools, templates, standards best practices for improved process performance, product quality, business effectiveness progression towards full PMO maturity

• Managed SharePoint site intranet portals, doc. mgmt., collaboration, posting templates project status reports

• Liaison for vendors, hospitals, IT technical teams, development teams, sponsors, managers, governance committee, IT steering committee other project stakeholders

• Elicited, analyzed, validated prioritized business IT project requirements solutions

• Identified business problems and opportunities and aligned any necessary IT procurement

Confidential

IT Project Manager Consultant II and Office Automation Analyst

• Single point of contact, liaison and PM for Dept. of Revenue, Children Families, Corrections, State, Juvenile Justice, Business Professional Regulation, Transportation, Highway Safety, Citrus Florida Dept. of Law Enforcement
• Leading projects with limited sponsorship for multiple IT data center consolidations aligning business strategies with IT technologies service level agreements. Planning IT converging infrastructure environments for servers, storage, networking, security, management facilities.

• Managed IT projects throughout the project lifecycle. Developed work breakdown structure WBS , detailed schedule, risk, etc., utilizing tools such as MS Project, and MS Office

• Project Manager for application development, web design, and change mgmt. initiatives

• Hosted conducted meetings with business customers, IT tech. groups, state agencies, vendors, administration, financial budget teams to develop project plans for data center consolidation, HW refresh, SW development, SW upgrades infrastructure changes

• Managed and tracked project schedule, deliverables, assigned tasks, allocated resources using MS Project and other tools and techniques. Assist with IT SLA's for 9 IT shops.

• Worked with and presented progress reports to executive management, steering committees and the Board of Governors with timelines, milestones, deliverables, infrastructure constraints, change management issues and overall review of the projects critical path.

• Preparation and process analysis for enterprise email consolidation project

• Portfolio project management prioritizing IT projects, managing allocating resources, etc.

• Business Analysis - Elicited, analyzed and validated business and IT project requirements

• Ensured alignment of projects with strategic business goals, identified business needs, requirements, problems, opportunities, solutions and presented recommendations

• Liaison for all stakeholders, vendors IT units Mainframe, Midrange, Production Control, App. Dev., DB Mgmt., Maintenance, Tech. Support, Mainframe job Scheduling, Operations, Executive Mgmt., AEIT the Governor's Office.

• Managed and maintained PMO updating tools, templates, project artifacts and other documentation

• Managed the SharePoint site posted enterprise project initiatives, project updates, templates collaboration

• Background check completed, Level II CJIS certified. Criminal Justice Information Systems

Recognized for organizational skills, time mgmt., team building, training, leadership, corrective action, self-motivation, positive reinforcement, stewardship delegation.

Confidential

Distributed Computer Systems Analyst PM, network infrastructure, server desk top support

Confidential

Project Safety Specialist Implement and monitor security systems, technical writing

Confidential

Network Systems Analyst IT network infrastructure, PC server consulting

Confidential

Technology Specialist IT network infrastructure, technical writing, server desk top support

Confidential IT network infrastructure, server desk top support

Title: System Project Administrator Call Center Manager with 5 staff technicians

Confidential PM for multiple enterprise HW SW refresh projects, IT network infrastructure, wrote IT technical training manuals, disaster recovery project, server desk top support

Title: Systems Programmer II

Confidential IT network infrastructure, email server/client implementation and administration, server desk top support

Title: Distributed Computer Systems Analyst

Confidential 7 years

Operations and Management Consultant Managed Novell network desktop support

Office Automation Specialist II IT technical writing, IT reference materials

Computer Programmer Analyst Medicaid programmer

Confidential

Telecommunications Specialist call center for IT network, server desktop support

Confidential IT network, server, PC solutions

Title: Sales Account Manager

Confidential Mainframe, terminals, PC, printing solutions