SENIOR PROJECT MANAGER IT PROGRAM MANAGER SERVICES LEADERSHIP

• Senior-level consulting project/program manager, with over 16 years of experience in the enterprise software and consulting industries delivering complex, enterprise software solutions across commercial, public sector, DoD organizations within budget and scope.
• Knowledge of all functional operational areas within software companies, including P L, staffing, proposal development and review, and pre/post sales technical support. Consistently delivers profit margin on consulting engagements above 35 .
• Experienced leader planned, managed and successfully delivered multi-million dollar, multi-year programs aligning business objectives with technology solutions to drive process improvements, competitive advantage and bottom-line gains
• Hands-on with proven capabilities in mentoring, motivating, and hiring staff which deliver above expectations.

PROFESSIONAL EXPERIENCE

SENIOR PROJECT MANAGER Confidential

Orchestrate and align service delivery activities with internal organizations Sales, R D, Engineering, Customer Support, Product Management Manage contract and contract change process, including writing SOWs, Contract Change Orders. Socialize and gain approval for scope changes with customer leadership. Establish program/project governance routines interact regularly with customer C-level executives through steering committees, program and project updates and executive briefings. Manage all resources on enterprise projects and programs, including BMC personnel, partners and customer employees.

ORACLE PRIMAVERA PORTFOLIO MANAGEMENT

Confidential

• Program Manager for Tri-Care SPEAR Strategic Planning, Enterprise Architecture, and Requirements Tools responsibilities include contract and task order management, management of CTA Tools contract resources, and oversight of all tasks.
• Manage team of analysts engineers responsible for delivering technical enhancements to enterprise software systems which improved financial reporting, IT portfolio management, content management, and system performance on the DoD network.
• Facilitate JRP, JAD, and training sessions for end-users, team members, and government officials for ProSight, DOORS, and System Architect.
• Managed program management office PMO activities in support of the enterprise deployment of Primavera P6 for enterprise project management
• Responsible for defining scope, customer requirements, defining solution architecture, and making recommendations on best practices for implementation of IT portfolio management.
• Served as engagement manager to extend IT Portfolio Management capabilities to Navy Medical within TriCare, including architecture, configuration, application security, and QA oversight.
• Worked with cross-functional teams within Primavera to communicate and resolve functional and technical product issues to ensure successful delivery of ProSight solutions to organizations within TriCare.

CONSULTING MANAGER Confidential

• Re-engineered Q.Know professional services methodology to ensure high quality services delivery in all phases of Q.Know implementation projects.
• Provided leadership by example: managed multiple concurrent engagements in the US, UK, Bermuda for financial sector clients.
• Expanded Q.Know professional services methodology for use with Q.Know channel and professional services partners for use on a 1MM project with services teams in the US UK.
• Led continuing efforts aimed at improving communication and cooperation between customers and internal departments during project execution. This resulted in higher customer satisfaction in 2007.
• Assemble project teams, schedule tasks and resources, provide statements of work, provide project status, deliver project requirements, manage project changes, and manage project risks.

PROJECT MANAGER Confidential

• Led complex performance based pay implementations with the House of Representatives, Hospital Corporation of America, Sodexho and NASCO.
• Engagement Manager for successful 1.5 million dollar Softscape engagement with the Dept of Homeland Security to modernize employee merit pay.
• Responsible for mentoring, managing, and professional development of a team of technical consultants and business analysts.
• Resolved client issues, handle all client communications, and keep projects on time and within budget at a high level of quality.

EARLY CAREER

PROJECT MANAGER Confidential

• Managed the work of consultants and contractors on projects in the pharma biotechnology industries.
• Provided full consulting services architectural reviews/project management, process assessment, IT policy and procedure development, and risk mitigation plans for Galt projects.
• Delivered a system integration project for Sanofi-Aventis Pharmaceuticals within budget of 500,000, and sold 100,000 in additional consulting work to Sanofi-Aventis in 2004.
• Built database integration solutions using PL-SQL for clinical safety data management applications at Biogen, Sanofi-Aventis, Pfizer, MedImmune, GSK, Otsuka, Genzyme, and Solvay Pharmaceuticals.
• Led Galt to define an implementation methodology including processes for business analysis, system architecture, and technology/custom solution delivery.

SENIOR TECHNICAL CONSULTANT Confidential

• Managed beta programs for Ikimbo products with PricewaterhouseCoopers, Lockheed Martin, and Bear Stearns.
• Evangelized product solutions to prospective customer's onsite, online, and at industry events.

ASSOCIATE Confidential

Key technical team member on large scale engagements for IBM, Hewlett-Packard, Johnson Johnson, State Street Bank, Seagate, Morgan Stanley.