SUMMARY:

Experienced senior project manager/Agile delivery professional with deep expertise in program/product management by delivering world - class user experiences, responsive/mobile/web applications, SEO, SEM, strategy, analytics, product programs and resource management through the application of winning creative and project management skills in Agile and Waterfall methodologies. Certified Scrum Master proficient in JIRA, Confluence, OpenAir, NetSuite and Clarizen PSA tools.

EXPERIENCE:

Senior Project Manager/Scrum Master

Confidential, McLean, VA

Responsibilities:

• Integrates Agile principles in team activities and work products by assisting with user story development and development tasks via JIRA project boards, participating in prioritization and problem-solving activities
• Working as a partner with Product Manager to support the product and technical strategies during project delivery
• Understanding project strategy and identifying upstream/downstream dependencies and risks to support the team through effective risk management
• Encouraging team to maintain focus on quality and continuous delivery, while providing visibility into delivery targets, commitments and progress for leadership
• Proactively identifying impediments and working within appropriate channels to resolve issues
• Managing vendor relationships and serves as daily point of contact for deliverable and contract reviews
• Support in running regularly scheduled meetings w/ partners and stakeholders
• QA of playlist & final scheduled content
• Manage communication of content updates / playlist changes to partners
• Support and help to manage the development of new digital content

Senior Technical Project Manager/Scrum Master

Confidential, Reston, VA

Responsibilities:

• Guiding project team during the creation of strategy, UX, visual design, SEO and development deliverables.
• Identifying and managing risks, maintaining change logs in Confluence pages and financials tracking in NetSuite; status reporting for internal technology vertical leadership and clients.
• Working as a Product Manager on projects by defining scope of projects including goals, deliverables, sprint schedules and budgets while serving as the daily point of contact for clients.
• Drafting contracts, including statements of work, MSAs, change orders and addendums in partnership with legal and delivery leadership team for all client engagements.
• Creating and managing user story development, daily scrum, development/QA tasks via JIRA project boards, guiding the team in prioritization and problem-solving.
• Publishing content and completing updates in content management system (Drupal & AEM) for clients as needed.

Senior Project Manager

Confidential, Washington, DC

Responsibilities:

• Project scoping and defining, including goals, deliverables, sprint schedules and budgets while serving as the daily point of contact for clients.
• Utilizing strong problem-solving skills while being responsive and flexible when dealing with both clients and the internal, as well as off-shore teams.
• Maintaining delivery schedules, user stories and backlogs, tracking budgets, team timesheet reviews, risk and change management for all projects.
• Publishing content and completing updates in Drupal CMS for clients as needed.

Senior Project Manager

Confidential, Washington, DC

Responsibilities:

• Collaborate with clients and the project team to design the most viable product, backlog prioritization and guide the development process through feature selection, user story/ticketing, build, testing and deployment.
• Lead daily scrum meetings and manage JIRA boards, adjusting to meet shifting priorities, troubleshoot issues, remove blockers and maintain smooth workflow. Translation management for nine different language versions of content hubs.
• Creation of project-related documentation such as Clarizen project plans, statements of work, Clarizen status reports, business and technical requirements, test plans, wiki pages and JIRA reports. Manage resource plan and timesheet approvals in Clarizen.

Project Manager

Confidential, Alexandria, VA

Responsibilities:

• Collaborate with designers, developers, analysts and testers to define most viable product, oversee the development process and ensure client satisfaction with within fixed budget.
• Participated in the creation and maintenance project-related documentation, project plans, budget oversight and billing in Open Air, requirements gathering and management of sprint plans in JIRA.

Project Manager

Confidential, Bethesda, MD

Responsibilities:

• Tasked with successful delivery of website & mobile design and development within designated time and budgetary constraints.
• Coordination of delivery team and management of external vendors assigned to all projects, while serving as a daily point of contact for clients.
• Produced project-related documentation, such as, project plans, requirements, change orders and budget tracking for digital projects.

Project Manager

Confidential, McLean, VA

Responsibilities:

• Responsible for the management of new product initiatives and business application development.
• Creation and maintenance of all project-related documentation, including project plans, business and technical requirements and status reports for internal organization and clients.
• Identifying, defining and communicating change and risk management strategies to delivery team and senior management.
• Assisting Director of PMO in ad-hoc projects and analysis

Interactive Project Manager

Confidential, Washington, DC

Responsibilities:

• Managed of internal delivery team and external vendors assigned to all projects.
• Authored and maintained all project-related documentation, such as creative briefs, project plans, requirements, change orders, budget tracking and status reports for internal organization and clients.
• Post-deployment maintenance of external websites including redesigns, content updates, user experience and development improvements.

Resource Manager

Confidential, New York, NY

Responsibilities:

• Scheduling of all project assignments for development and creative departments based on the skill sets required by the project deliverables.
• Preparation of bi-monthly revenue pipeline forecast, monthly revenue close and accruals reconciliation for New York office for Confidential Chief Financial Officer.

Program Manager

Confidential, Ashburn, VA

Responsibilities:

• Managing the implementation of call center incentive programs to ensure business objectives are achieved while properly rewarding consultants for driving member retention and providing world-class customer service.
• Preparation of business and technical requirements documents, project plans, and project budgets for incentive programs in conjunction with business owners and project management group.

Interactive Project Manager

Confidential, New York, NY

Responsibilities:

• Development and post-deployment maintenance of websites for various client brands in English and Spanish.
• Creation and maintenance of creative strategy briefs, SOWs, project plans and regular tracking of burn rate for project budget as well as gathering requirements for new projects and scope changes for project plan updates.
• Forecasting, scheduling and coordination of all resource allocations for work streams within the project.
• Coordinating project deliverables with agency account management and creative teams to ensure on-time delivery and quality meet project goals.

Interactive Resource Manager

Confidential, New York, NY

Responsibilities:

• Staffing of all projects within the practice according to project scope and technical requirements.
• Business strategy and statistical analysis including regular tracking of projected vs. actual consultant utilization and revenue in assigned groups.
• Functioning as part of a global resource management team to share resources, allocate consultants in the most efficient means available and to ensure all resource requests are met.

Project Coordinator Resource Management

Confidential, Vienna, VA

Responsibilities:

• Drafting of statements of work and rate negotiations for additional consulting assignments after product implementation has been completed.
• Allocation of resources for product installations, long-term projects and business development efforts.
• Client relationship and vendor management.