Senior Program Manager Consultant Resume IL - Hire IT People

SUMMARY:

Expert in fast - tracking global retail and financial solutions using Agile and Waterfall methodologies.
Technical IT management professional offering 25+ years of experience leading global retail, ecommerce and omnichannel solutions.
Proven experience successfully managing large complex programs with multiple sub-projects and project managers.
Possess a natural ability to motivate culturally diverse teams having led cloud and virtual environment implementations across 1,200 stores.
Knack for leading vendor negotiations and building partnerships.
Proven track record of success as a consultant managing IT technical teams in SaaS, ERP, POS, CRM, Tax, AWS, Finance and Payment.

Business Transformation
Process Re-engineering
IT Program Management
Retail/Finance Consulting
Vendor Relationships
Program Consulting
Post Deployment Analysis
Team Leadership
Technical Leadership

IMPLEMENTATIONS:

Point of Sales (POS)

Payment Cards

Big Data

Supply Chain

Reporting Modules

Financial Systems

Reconciliation System

TECHNICAL PROFICIENCIES:

Office Tools: MS-Excel, MS-Word, MS-PowerPoint, MS-Visio and MS-Project

Platforms: MS Windows, JVM, VMWare, Virtual Server, Service NowAWS, Oracle Cloud, Jira, CW Serenade, JDA, JDE, WMS, Locate, Relate, EDI

SQL DBA: MS-SQL, DB2, MSDE, MySQL, DTS, SSIS packages, stored proceduresbackups and replication, Oracle, sql development.

Programming Languages: Cobol, SQL, .NET, ASP, VB, JavaScript, HTML, CSS, XML, Java EE, JSP, RPG.

Developer Tools: Adobe Creative Suite, Visual Studio, Eclipse, ODBC, JDBC, SSL, IIS and Apache, Tomcat, Jmeter, Junit, API, PostMan, VB Script, C++, Microservices

PROFESSIONAL EXPERIENCE:

Confidential, IL

Senior Program Manager Consultant

Technical Scope: Oracle ERP, Netsuite POS, Business Intelligence (BI), Customer Relationship Management (CRM), Planning Merchandise Management (PMM), Vertex, Service Now, Jira, SQL, SQL Server, Mulesoft, Reconnect, APIs, Postman, JUnit, Jmeter, Test Scripts, Slack, JVM, telecommuting.

Responsibilities:

Strategically Directed 8 distinct implementation project on time and up to 20% under budget, influencing team of six towards quality solutioning and testing of complex IT transformations of payment and bank systems.
Minimized cost and risk, driving execution of functional unit, system integration, and end-to-end testing.
Solidified relationships with six vendors, ensuring scope of work (SOW) aligned with business goals and legal commitments, gaining approval of level 3 (L3) certification from all stakeholders and legal teams.
Streamlined flow of settlement monies, defining up to 60+ functional specifications and validating all requirements for accuracy.
Expanded Verbal communication with 25 end users, facilitating bi-weekly development meetings, and advancing technical support best practices.

Confidential

Program/Project Manager

Technical Scope: Oracle Xstore POS, ERP, Relate CRM, Oracle XBRi, Vertex, Product Marketing Manager (PMM), Oracle Database (DB), Junit, EDI

Responsibilities:

Released POS implementation eight months after joining team, by standardizing all integrations, leveraging cloud and on-premises solutions.
Mentored team of eight, continuously improving analysis, design development, QA, post-implementation validation, and on-going support.
Generated training curriculum and documentation for service desk operations, achieving 100% store support throughout go-live, roll-out, and production.

Confidential, New York City, NY / Enfield, CT

IT Technical Program/Project Manager

Technical Scope: Oracle POS/CRM, Locate, XBRI, XML, TLOG, Sharepoint, .NET, IBM Websphere, HTML, Mulesoft, Virtual Servers, Java, JavaEE, JavaScript, SAP, SQL, SSIS, VBScript, CSS, MySQL, As400 RPGII, JDE, API, DB2,EDI

Responsibilities:

Reduced downtime to new all-time low of 1%, inspiring development, QA, and Support team members to take ownership of all in-store systems, including POS, CRM, Back Office, and Shipping and Receiving.
Team manager of five offshore (2 Scrum teams) and 6 onshore developers, fostering collaborative team environment with productive performance reviews, talent management initiatives, and rewards.
Drove data-driven decision making, strategically managed features, stories and requirements for UI Intranet and Internet development.
Managed Scrum teams and utilized Agile and Waterfall methodologies, adept to conflict resolution
Excellent communicator and coordinator between multiple business and technical teams and project managers
Integrated applications with handheld devices and Ipads - Designed and implemented real time inventory and real time sales. Created Buy anywhere get anywhere by integrating core supply chain systems.
Drove the architecture solutioning for 80+ projects, drove the strategic direction of 20+ complex programs.
Led Programs ensured adherence to schedules, budgets managed allocation of resources, proposals, risk

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Senior Program Manager Consultant Resume

IL

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