Consultant

Perspective: Energetic and self-motivated with strong interpersonal, relationship and communication management skills along with project delivery, quality assurance and issue/risk management expertise. A proven track record of driving projects to completion

SKILLS

• Project Management Processes: SSP, SDP-21, PIM, CMMI, and ITIL
• Project Management Frameworks: Waterfall, Agile, Kanban
• Managing/Deploying Middleware Applications: WebSphere, PHP, ColdFusion, and Java
• Midrange Infrastructure Deployments: AIX, UNIX, Wintel including SAN, BUR and TNG
• Microsoft Products: Access, Word, EXCEL, PowerPoint, SharePoint, Project and Visio
• Time/Financial Reporting Tools: Clarity, SAP, Fieldglass and Nexus
• Mail Packages: Outlook and Lotus Notes
• Platforms: Windows 98, 2000, XP

ELITE HONORS

• Received GM Supplier Performance Award for HPC Team
• Selected as a member of the HP SWAT Rapid Server Stand-up Team
• Subject Matter Expert for the Mid-West Change Management Turnover to Production Process mentored/trained Project Managers, Business Analyst and Leadership Teams
• Selected as a Technical Training Assistant Instructor for the Application Delivery Organization upon completing intense C Programming Course
• Served as an Internal ISO Auditor for the Service Delivery Organization

Contract PROFESSIONAL EXPERIENCE

Senior IIII Project Manager Confidential

• Responsible for supporting the Ally Telephony and Verint Desktop and Analytics Space
• Managing Ally Wichita Upgrade Telephony project deliverables
• Fostering multi-vendor project interaction and activity
• Creating Program Management for Business and Senior Leadership Review
• Resolving issues and risks related to projects
• Ensuring Project Management Tollgate pre-work is in place for Auditing

Applications Skills: MS Project/Outlook/Word, Kanban, APEX, Clarity, Service Center

Senior IIII Product Project Manager Confidential

• Responsible for supporting the Re-Marketing Branch Tools
• Managing Ally business deliverables and driving projects to completion while ensuring projects stay on schedule and within budget
• Overseeing vendor project management activity
• Resolving issues and risks related to projects
• Maintaining the Product area Team Room SharePoint Site

Applications Skills: MS Project/Outlook/Word, Kanban, APEX, Clarity, Service Center

SR Process Project Manager Confidential

• Established, redesigned, and/or implemented Process Improvement Projects for the OnStar Release Management Team
• Led and deployed changes into multiple OnStar environments.
• Reported current and future state gaps, issues, and release timelines in order to reduce unnecessary business costs
• Created/Maintained Release Kanban System
• Implemented new deviation process for the Release Management Team
• Coordinated with the OnStar Supplier Executives to establish support during major releases

Applications Skills: Windows, Project, Visio, Outlook, PIM, Kanban, Agile Training

SR TECHNICAL Project Confidential

• Managed the Scope, Schedule and Budget for the Enterprise Solution and Strategy for Managed File Transfer Project as well as two Application Upgrades for Ford including
• Managed the Enterprise Architectural Proof of Concepts with multiple vendor for several of Ford's Enterprise Applications as well as evaluation and final recommendation
• Drove the utilization of Ford standard project management tools and processes to provide consistent, high-quality, project management services using SDM, Agile/Waterfall acting as Scrum Master in certain situations while resolving cross functional team conflict
• Established project metrics/measurements to manage project deliverable and effectiveness
• Managed central project management resources using a shared services model for collaboration on new application process redesign for EDI Applications

Skills: Project, PowerPoint, Visio, Outlook, Clarity, DORF, Interviewed Consultants to ensure they met job role requirements, Leveraged Agile Methodologies

TECHNICAL Project Manager Confidential

• Presenting global project status for General Motors High Performance Compute environment to Mid-Level Tata and GM leadership teams, managing scope and schedule of all HPC projects and decommissioning expiring equipment including servers, network switches, storage equipment, etc.
• Worked with cross functional technical teams, HP and GM Application Team, Vendors EMC and IBM, UAW Management and General Motors hardware vendors to deliver projects on time utilizing Agile practices
• Executed project sprints following Agile and GM's SDP-21 process and ensured project issues are managed to resolution and risks mitigated appropriately via daily stand-ups and tracking via burn down charts
• Negotiated contractual agreements between the equipment delivery trucking and equipment packaging companies for Tata Financial Department as well as providing recommendations to Asset Management regarding companies to leverage for future services

Skills: UNIX, LINUX, HPC, Project, Celerra, Visio, Lotus Notes, Waterfall, Agile

TECHNICAL Project Manager Confidential

• Managed scope, schedule and budget for multiple Bank of America North America infrastructure, software and storage implementation projects
• Managed budget to a Minimum/Maximum 3 variance in addition to providing monthly and yearly forecast
• Worked with cross functional technical teams, contractors as well as the Business Technology Group to implement projects according to GRITT Line of Business requirements based in order to meet Business needs
• Implemented projects following the DMAIC process and ensuring project issues are managed to resolution and risks mitigated appropriately

Skills: Windows, UNIX, LINUX, SharePoint, MS Project, MS EXCEL, Oracle, Clarity, NAS, Visio, WebSphere, PHP, ColdFusion, Hyperion and Java, Waterfall

HP and EDS PROFESSIONAL EXPERIENCE

PRogram/Project Manager Confidential

• Managed Airgas, Merisant and Anheuser Busch projects to implement mid-range server installation solutions which supported the client's SAP Test Development, Production and or Application environments
• Oversaw communication and led the technical teams, vendors and suppliers in order to ensure optimal project timeline adherence for the clients Fax Servers and Citrix Blade Infrastructure
• Managed the procurement, delivery and asset management schedules to ensure no impact to equipment tagging/identification and overall schedule
• Monitored project performance issues and resolutions to meet customer's expectations, deliverables and project budget and presented results to HP and Client Senior Leadership

Skills: Windows, UNIX, LINUX, AIX, HPC, MS Project, MS EXCEL, SAP, SharePoint, WebSphere, PHP, ColdFusion, Oracle, and Java, Agile, Waterfall

global release Product MANAGER Confidential

• HP Single Point of Contact for General Motors McAfee Product line. Managed the global development/packaging/testing and deployment of the McAfee Anti-Virus Products for both desktop and servers
• Maintained accountability for problem resolution, supporting growth opportunities, setting and enforcing processes/standards for effective program area and project management global deployment teams
• Lead Quality Investigations by reviewing application release data for issues, established technical teams to identify problem, develop interim containment action plan, define and verify root cause, for senior notification/presentation and implement resolution to meet the clients Service Level Agreement and prevent re-occurrences
• Consolidated and delivered McAfee Suite application status reports to HP and GM Senior Management in order to validate/track successful rollout to approximately 106,000 devices

Skills: Windows, UNIX, MS Project, MS EXCEL, McAfee, PowerPoint, Waterfall

DEPLOYMENT READINESS MANAGER Confidential

• Managed the project refresh deployment of 50,000 General Motors desktops throughout North America
• Managed and ensured Project Managers successfully completed the project tasks according to the Client's SDP-21 and EDS ISO and SSP processes
• Validated project readiness for conversion dry runs, site readiness, cutover planning, Service Desk planning/deployment, Pilot coordination and ensured all deployment and transition activities were in place
• Oversaw the decommission of multiple General Motors site networks switches, routers, servers, cables, and telecommunication systems to support group moves to new building locations

Skills: Windows, UNIX, MS Project, MS EXCEL, Waterfall

Infrastructure Analyst Confidential

Responsible for working with the GM Client, EDS application engineers programmers to successfully package application releases for GM Regional Sales and Service Managers

• Performed integration testing to ensure successful installation of multiple software packages being released into the environment simultaneously
• Interpreted and reported test results in order to validate test results met the client's expectations and obtained sign-off
• Managed communication of new package releases to Help Desk Support Teams and provided installation and training documentation as appropriate

Skills: Windows, UNIX, MS Project, MS EXCEL, Lotus Notes, Waterfall