SUMMARY

• A highly motivated IT professional with over 10 years of rich and diverse experience as a Project Manager, Scrum Master, and Business Analyst in Software development and ERP Implementation projects,
• A Certified Scrum Master, adept in SCRUM activities like Release Planning, Sprint Planning, Product Backlog refinement, Sprint Review, Sprint Retrospective etc.
• Experience of all phases of Software Development Life Cycle (SDLC) and traditional Waterfall, and Agile (Scrum)methodologies
• Strong experience in Business Project Management, EngineeringProject Management, Risk & Quality Management, Delivery & Release Management activities.
• Evaluated business needs, analyzed business processes, conducted requirement analysis, used - case design, designing test plans.
• Elicited and Expedited requirements gathering sessions with business users, documented process flows. Expertise in analytical, methodical and resourceful approach to problem solving, root-cause analysis.
• Design and review of various documents such as Functional Requirement Document (FRD), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix ( RTM).
• Knowledge and experience with leading Implementation/Integration/Data migration,Customization project for Data mapping, ETL, and reporting process
• Experience in project management in Preparing project plan, WBS, Gantt chart, define scope. Resource Mapping, Project Estimation, Planning & Execution and diligent monitoring and working on multiple platform managed Product backlog and iteration backlog.
• Planed, prioritized, and iterated team's work with ease by monitoring Rally and Jira Software. Gained real-time, actionable insights into how team was performing sprint over sprint.
• Exceptional ability to interact with multiple stakeholders like Customers/Business and Engineering teams, communicating changes in requirements, resolving conflicts and ensuring project delivery on time.
• Release Management and Deployment Coordination, specifically technical management of ecommerce, SAAS, enterprise application platforms from conception to successful implementation or customer delivery.
• Organized meetings with stakeholders to identify their needs and problems so as to be able to resolve issues and develop a better methodology to ensure an accurate and desired solution.
• Supported development teams during solution design and build and realization stages.
• Facilitated in UAT for final delivery and sign off. Excellent analytical and problem-solving skills
• Complete understanding of the AS-IS and TO-BE business processes
• Knowledge and experience with leading Data migration project for Data mapping, ETL, and reporting process.
• Experienced in writing SQL queries for business applications to validate data.
• Employed tools such as Balsamiq Mockups and iRise to create wireframes, mockups and UI prototypes to capture functional requirements of the proposed application.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing.
• With Rally & Jira, ensured customizable workflow design and dashboard was adopted according to the requirements.
• Experienced in Defect and Change Management process, Deployment and User training
• Excellent oral and written communication skills combined with financial and business acumen

TECHNICAL SKILLS

Methodologies: Waterfall, Agile, Agile-Waterfall Hybrid

Project Management: Microsoft Project, Microsoft Office, JIRA, TFS, Trello, Gantt Charts, Confluence

Business Modeling and Wireframe tools: Microsoft Visio, EA, BPMN, iRise, Balsamiq, Lucid Chart, BPM Suite Software.

Requirement Management: Rational RequisitePro, DOORS, Case Complete

Change Management Tools: HP Service Anywhere, Rational Requisite Pro, ClearQuest, ITIL Change Management Software

Version Control Systems: Rational ClearCase, Microsoft Team Foundation Serve (TFS)

Testing Tools: Rational Enterprise Suite, HP Quality Center, HP ALM

Operating Systems: Windows Family, MAC OS, Unix

RDBMS and Databases: SQL Server, MS Access, Oracle 8/8i/10g, MySQL

Web Techlnogies and reporting tools: Soap Restful Api, MS SQL Server Reporting Services, Crystal Reports

Programming Languages: SQL, PL\SQL, XML,Jason CSV

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Project Manager

Responsibilities:

• Expertise in managing projects for Implementation /Integration /Data migration until roll out in Oracle ERP NetSuite and Salesforce and post go live /support. Knowledge in Order to cash/ procure to pay /Supply chain/CRM modules.
• Responsible for Working on budget, estimation, capacity planning of the resources as per target, tracking the milestones, project health monitoring, release certification identifies risks and work with the team on the preventive and contingency plans.
• Raised project management capabilities through the use of project management & collaboration tools such as MS Project, JIRA.
• Facilitated as s scrum master daily scrum, sprint reviews, retrospectives, sprint and release planning. lead backlog grooming and sprint retrospectives.
• Responsible for Working on budget, estimation, capacity planning of the resources as per target, tracking the milestones, project health monitoring, release certification identifies risks and work with the team on the preventive and contingency plans.
• Lead trade-off discussions and drive critical decision points which impact the scope of software releases, feature prioritization, management of critical milestones, identification, communication and mitigation of program and technical risks.
• Provide input for Release Readiness Reviews, Milestone Reviews, and Business Go/No-Go decision dates.
• Being delivery focused closely working (Waterfall/Agile/Scrum model) with Release Management, Client Sr. Delivery Management, Application Program managers, Development/Test Leads from Testing & Triage perspective till release closure of back to back sprints.
• Hosting scrum calls on daily basis for defect burn down, track/follow up for test execution progress & share the status with client/vendor leadership using Jira.
• Coordinating with Offshore Project Leads /Product owners and development team to ensure resources/delivery are properly managed.
• Developed project plans and accountable for the budget, timeline, gap analysis, business requirements analysis and status reporting for each of these integrated partner installations taking into account any Compliance, Regulatory and Legal obligations to align the integration needs accordingly.
• Responsible for creating the detailed project road map for the team aligning with the project timeline, stake holder expectation worked with MS Project.
• Provide regular project plan updates and status reporting on financial and delivery progress, including weekly executive dashboards.
• Manage Release and Change control Processes for code through development, test, and production environments. Communicate releases details, production downtime and schedule to the business and end users as required. Manage release go-live activities tracking and execution of pre and post production testing and sign offs. Manage and communicate production deployment plans and checklists.
• Drive incident management with internal teams, business process owners, and external hosting vendors to plan, execute, and communicate scheduled and non-scheduled ERP environment maintenance activities and downtimes.
• Maintain release repository and manage key process and schedule information Release /Deployment Management with cross functional teams.
• Delivery of the full lifecycle of projects assigned providing leadership to deliver on time, within budget and defined scope.

Confidential, Atlanta GA

Project Manager/Scrum Master

Responsibilities:

• Served as a Scrum Master and project manager for the projectandFacilitated Scrum meetings and supported Product Manager. Managed the product feature backlog prioritized Epics, User Stories and Features and implement key tasks into the release
• Managed daily scrum meetings. Defined user scripts and managed the product backlog using Agile methodology.
• Managed dependencies between other scrum teams (Scrum of Scrums), third parties, and off-shore coordination
• Facilitated Sprint Planning, Daily Stand-up, Sprint Review, Product Backlog Refinement and Sprint Retrospective meetings.
• Introduced and encouraged team to explore healthy Agile/Scrum development practices, focused on quality and technical excellence, predictable delivery, automation, and continuous delivery
• Attended planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.
• Helped the team to write and split User stories and breakdown Epics.
• Used TFS to maintain product & sprint backlog, create and track user stories, track and manage sprints, create Scrum and Kanban boards.
• Supported the Product Manager to develop future Product Roadmap and drive improvements to Product Vision.
• Directed and supported resources for the performance of project assignments and activities throughout the software development life cycle (SDLC).
• Facilitated and documented project and release planning, including participation in product vision and implementation, Scrum ceremonies, discovery, design, and other brainstorming meetings.
• Displayed storytelling insights using graphs, reports, presentations, and dashboards.
• Documented business and technical requirements from both formal and informal sessions. Validated business needs. Partnered with technical teams within business to determine technology needs to make predictive models.
• Created and maintained the Requirements Traceability Matrix (RTM) and assisted in UAT testing in Scrum environment across the sprints.
• Managed multiple release cycles. Worked towards the continual improvement of the application and bring out ideas for enhancements

Confidential

Project Lead /Sr Business Analyst

Responsibilities:

• Worked on hybrid SDLC methodology.
• Assisted the Project Manager in developing, tracking and managing the project triple constraint; schedule, cost, resources and scope using MS Project.
• Responsible for creation of Vision document, Business Use case, UML diagrams, Business Requirement Documents (BRD)
• Proactively communicated and collaborated with external and internal customers to analyses information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs).
• Participated in gathering business process requirements from client’s facilitated strong engagement with customer business unit to align business requirement in JAM sessions.
• Created prototypes and wireframes in Just in mind for the developing team to understand the overall look of the web page.
• Responsible for integrating HIPAA, Medicare/Medicaid solutions.
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning.
• Worked on developing the business workflow for the project and Requirement traceability matrix for the Projectmanager.
• Managed the Change Request and edited the documents accordingly .Wrote Use Case and Use Case Diagrams for the developing team to understand the functional requirement.
• Test system changes and defects in lower environments reported through the change control process in support ofquality assurance and quality control.
• Conducted User Acceptance Testing sessions with business users and prepared document for enhancements and bug fixes.
• Involved in meetings with QA team, Business users to help develop test plan and strategies

Confidential, Newyork, NY

Project Coordinator / Business System Analyst

Responsibilities:

• Assisted Project Director and PMO Team. Performed extensive "Gap analysis" of the Wealth Management application to document existing business process flows and derive requirements for the proposed functionalities.
• Administered Joint Application Development (JAD) sessions and interviewed end-users to elicitstakeholder business requirements; Categorized and documented these requirements in the form of user stories and epics.
• Collaborated with the Product Owner to conduct story writing workshops; Participated in writing user stories, defining acceptance criteria and estimating the level of effort to complete each user story.
• Teamed-up with Subject Matter Experts to comprehend the artifacts within Investment Portfolio Management, Performance Management, Trade Lifecycle and Asset Management including asset allocation, asset diversification, risk & return analysis and cashflow management.
• Assisted solution architects to develop technology solutions for the wealth management application and asset classes including Equities, Commodities and Fixed Income instruments.
• Gathered functional requirements, analyzed workflows and created narrative Use Cases to develop new process workflows for the Wealth Management application.
• Employed tools such as MS Visio and Balsamiq Mockups to create UML diagrams, wireframes and screen mockups to capture functional requirements of the proposed application .
• Participated in daily stand-up meetings to assist the Scrum team to prioritize work and resolve technical issues.
• Utilized Agile tool "JIRA" for backlog management and created reports for Sprint meetings using Burndown charts and Task boards.
• Employed document management tool "Confluence" to ensure efficient cross-functional collaboration .
• Collaborated with the Scrum Master in conducting Scrum ceremonies including Sprint planning, Sprint review and Sprint retrospective sessions .
• Coordinated with business partners to develop a test plan and conduct User Acceptance Tests (UAT's) to validate the application Collaborated with diverse lines of business to understand the application's cross-functional impact and devise a mitigation plan.
• Executed SQL queries to extract data from the database to check the data for consistency.