SUMMARY:

• Accomplished Information Systems Project Manager with over 10 years of experience in maintaining, organizing, implementing information systems and Database solutions.
• Expert in Project Management, Business Analysis, Financial Analysis, Account Management and Team Management.
• Skilled project manager with ability to articulate business needs, develop detailed specifications and project plans in conjunction with team, ensuring that milestones are met, and that product meets customer need.
• Proven track record of managing and leading work efforts within multiple cross functional organizations.
• Proactive self - starter organized and result-oriented with excellent interpersonal, negotiation, communication and presentation skills with capability of adapting to new and fast changing environment.
• Demonstrated experience in managing projects within environments highly regulated by government mandates and compliance.
• Managed large projects with successful collaboration within business partners, project stakeholders, designers and programmers through SDLC phases.
• Developed management reports, and enterprise artefact’s related to capability and project planning.
• Advanced knowledge of principles, methodologies and tools for developing, scheduling, coordinating and managing projects.
• Proficient in Project Web Server (PWS)- Creating and Maintaining Project Sites in PWS.
• Proficient in establishing Process flows, flow charts, decision matric, Desktop Procedures, RACI and system use cases.
• Experience of industry standards IT best practices including disaster recovery, back up and archiving project database.
• Excellent leadership skills and ability to work independently.
• Experienced in managing vendor relationships and track and manage external dependencies that could impact project lifecycle.
• Experience and good understanding of infrastructure, hardware, software and network protocols for better integration between modules or components or applications

TECHNICAL SKILLS:

Microsoft SharePoint 2010.

Microsoft SharePoint Designer 2013 (SharePoint Workflow)

Word, PowerPoint, Excel, Outlook, Visio, Office 365, One Drive, MS Teams.

Mind View 6.0 and Project Web Server (PWS).

MS Project 2010 & 2013.

HP Quality Centre (ALM)

SMART IT (Service Request Tool)

IPro (workflow management tool) and Coins

PROFESSIONAL EXPERIENCE:

Confidential, Florida

Senior Project Manager

Responsibilities:

• Responsible for understanding the need for Business Case/ROI and ensures its completion by facilitation of the right technical solution.
• Accountable for communicating with all levels of the organization - including governance meetings and executive leadership during Operating Plan Execution Team (OPET) sessions
• Accountable for active facilitation of technical issue resolutions, changes, risk and dependency management. Working closely with multiple areas (Hadoop Admins/ Database Administration/ Compliance/ Legal) departments for issue resolution.
• Meet with department head, managers, supervisors, vendors and others to solicit cooperation and resolve problems and showstoppers.
• Facilitate and Participate in Architectural approach and technical Solution.
• Create, Review and Maintain Project Plans and coordinate Project Activity.
• Manage and work closely with a team of Analysts for Business/ System Requirements, Developer (Spark/ Sqoop/ Tableau/ Mango/ Abintio), and other computer related workers.
• Work closely with users, management, vendors and technicians to assess/ address gaps in system requirements.
• Prepare and review operational reports (Enterprise Data Wearhouse status Update), Project status reports and executive status reports.
• Control Budget and expenditure viz vendor invoices to ensure the work in completed within allocated budget. Managing program budget for $5.3 Million.
• Managing application support team (Sailfish-IIAS) to maintain high level incidents, documents and share root cause analysis within IT organization on repeatable issues as well as remediation tasks.
• Participate and adhere to the Release and Change management processes and audit documentation.
• Assist management with planning and ongoing budget management.
• Responsible for Vendor Management Projects- Availity, Tessellate, VIM, VIDA, Cardinal (Prealize), Pop Health Care, Altegra.
• Engage the Quality Assurance team to perform end-to-end quality checks on the integrated product in a dedicated environment with other components and external dependencies integrated.

Confidential, Jacksonville, Florida

Project Manager

Responsibilities:

• Managing testing and integration of the multiple independent software and subsequent implementation in production.
• Responsible for developing and updating project plans for various software releases.
• Conducting and maintaining Scrum meetings, Scrum Board, communication plan that includes maintenance of project documents, project meeting highlights and action items.
• Facilitation of Project issues resolution, change, risks and dependency management.
• Liaison with functional managers across the organization for streamlining project management practices in the organization.
• Created and Implemented SharePoint Team Site and SharePoint workflows. Mentored and trained different teams for SharePoint and Oracle Enterprise content Management.
• Managed Data migration from local Drive to SharePoint Team site.
• Implemented process improvements in the current process with subsequent mapping of the processes.
• Liaison with other railroads for interoperability testing schedule.
• Responsible for ensuring compliance with company project management policies and standards.
• Responsible for communicating project status to project team and stakeholders.

Confidential, Jacksonville, FL

Project Manager

Responsibilities:

• Managed several work efforts aligned with the strategic enterprise vision and under direct line of sight of CIO.
• Responsible for developing executive reports, approach documents for senior executive leadership.
• Managed and monitored issues and risks through Project life cycle.
• Managed stakeholder’s expectations by ensuring to monitor deliverable’s effectively.
• Lead cross- functional project teams and facilitated Project meetings.
• Facilitated, coordinated and supported UAT Testing with Business Partners.
• Developed detailed work breakdown structures, schedules, estimates and resource management plans.
• Analysed and redesigned workflows for various business processes.

Confidential

Business Analyst

Responsibilities:

• Collaborated with Operational Business partners in the translation of business process requirements to technical requirements.
• Documented the requirements in the form of detailed use cases for mortgage applications for adjudication of credit decisions.
• Lead JAR sessions in collaboration with several cross functional stakeholders, business and IT partners.
• Designed and generated weekly and monthly management reports.

Confidential

Business / Risk Analyst (SME)

Responsibilities:

• Managed overall relationship with Business and Technology stakeholders for design and development of system requirements.
• Provided subject matter expertise to stakeholders around retail banking.
• Identified and maintained Stakeholder register.

Quality Analyst

Confidential

Responsibilities:

• Coordinated project activities in streamlining quality with business requirements.
• Implemented numerous business optimization projects and reporting tools that improved efficiency.
• Monitored adherence to practices, standards, policies and procedures.
• Implemented best practices to improve project efficiency and revenue.
• Designed models to analyse consumer and cooperation risk. Developed and documented vetted contingency plans for risks identified.
• Created process flow diagrams.
• Prepared test cases, reviewed test plans and scripts developed by QA team to ensure all the requirements are captured in scripts and tested properly.

Confidential

Financial Service Business Analyst

Responsibilities:

• Specialized in using software applications viz. coins, MS Office, MS Excel, MS Word MS PowerPoint, and Horizon.
• Analysed profile has to offer the right solutions based on the client’s needs.