Scrum Master, Product Manager Resume Austin, Tx - Hire IT People

SUMMARY

An analytical and client - focused business professional with proven ability in multiple roles delivering products, services, and processes.
Adept in driving teams as they develop product features and iterations, maintaining the Scrum Framework and ceremonies, clearing impediments and keeping diverse teams organized.
Focused on defining, developing and delivering the customer experience for new innovative initiatives.
Effective communicator and collaborator with a proven track record of managing multiple simultaneous projects that meet milestones and budget requirements.

PROFESSIONAL EXPERIENCE

Confidential, Austin, Tx

Scrum Master, Product Manager

Responsibilities:

Supported development of people adopting a strategy of the Service Now Agile Module as the ECC Service Now Module Product Owner. Onboarded, trained up, troubleshooted issues, and managed post-training, resulting the pioneering adoption 10-15 members of early Agile practices in the Government sector.
Analyzed, refined backlog and reviewed opportunity improvement workflows with modifications and upgrades for ITOPs initiatives with the teams.
Engaged with core groups utilizing Scrum and Kanban Boards as a compass supporting the internal transformation of DevSecOPs during Sprint Retrospective meetings providing presentations of knowledge the team could spin-off and use in the internal Business Line Management pilot programs.
Communicated and delivered deep dives for a better adaption of monitoring tools with viability. Promoting and influencing solutions to fit the internal customer need and Veterans.

Confidential

IT Project Manager, Scrum Master

Responsibilities:

Managed long-term and ad-hoc business project backlog and programs, managing interdependencies between Business Client Partners and team, monitoring progress goal and delivering desired results.
Conducted project and governance meetings, prepared reports, and kept leadership key stakeholders informed on project status including identifying risks, tests, issues, and performance, establishing targets on a regular basis.
Encouraged boundless thinking amongst team members reaching Kronos application solutions through continuous development and improvement meetings, optimizing results with each of the rollouts.
Created updates daily to the team’s Rally Kanban Board, gathering estimations, meeting notes and cognitively connecting product roadmap through daily scrum, sprint reviews, and planning meetings, ensuring full team engagement.
Collected the out of the box ideas and requests from various stakeholders and promoted a framework for the team.

Confidential

Senior Scrum Master

Responsibilities:

Held Daily Scrum meetings properly handling sprints with 18 owners, 20+ Confidential members who conducted PCI Compliant Testing via its Cyber Security group.
Attendees included groups from Window Service Management, Mid-Range Service Management, and Directors, closing out 2,000+ findings to resolution.
Managed daily Qualys updates after patch remediations with Cyber Security Group and reported weekly quad reports.
Navigated project to completion quickly transitioning into the organization’s yearly external audit.