SUMMARY:

• Strong Quantitative Project/Product Management experience following IT SDLC Service Delivery working with highly imputed clients, vendors and business partners, managing onshore - offshore teams, Scope, Time, Risk Management, Budget/ Estimations, Quality Assessment, PMR & Audits, Project Maturity Level Assessment.
• Experienced in implementing L4-L5 Assessment Programs, performing CMMI Quality Audits working as quality spoc for projects.
• Well proficient in Waterfall and Agile delivery process models. Expertise in building organizational Agile manifest, leading Scrum of Scrums, guiding/driving Agile transformation initiatives at enterprise level. Expertise in working as a Scrum Master/Scaled Agilist.
• Good constructive experience in HealthCare, Telecom (OSS/BSS), Industrial Integrated Systems, Financial Data Processing systems, HRMS, Retail & Hospitality, Content Management, Infrastructure Support, Non-profit, Problem Management, Robotics (RPA).
• Skilled in Microsoft front end/back end Technologies. Expertise in providing Test-QA Solution approach (Manual/Automation) to high volume projects. Well conversant in evaluating, estimating and managing Robotics Process Automations (RPA)

TECHNICAL BACKGROUND:

Front End & Technologies: VB, ASP, VB.Net, ASP.Net, C#, JavaScript, VB Script, VBA, HTML/CSS, XML/XSL, SOAP/Web Services, SharePoint. Familiar with Java/J2EE.

Databases: Oracle PL/SQL, MS SQL Server, MS Access, MySQL

Platforms: Windows, UNIX

Configuration: VSS, CVS/SVN

BI/ETL: Trained in Informatica/Cognos, BIG Data/Hadoop Eco System.

Domain Acquaintance: Health Care, Telecom (OSS/BSS), HRMS, Robotics (RPA)

QA/Automation: HP Quality Center (HP ALM), QTP/UFT, BluePrism (Bots)

Application/Tools: ServiceNow, SharePoint, Rally, JIRA/Confluence, LeanKit

Project Management: MS office, MS Project, TIPS, Wiki, Clarity, RPM

Process Frameworks/Methodologies: SDLC-Waterfall, Agile (Scrum/Lean/Kanban)

WORK PROFILE:

Agile Lead/Sr. Scrum Master

Confidential

Responsibilities:

• Assessing current processes, identifying gaps/pain areas & suggesting/driving improvements. Lead/Participate in process improvement initiatives with the leadership.
• Quantify improvement actions and take corrective actions.
• Create work playbook and work agreement with respect to agile framework.
• Building agile manifest at enterprise and/or for respective business/delivery units, implementing agile transformation drivers in phases.
• Assist leadership and POs in guiding/implementing agile practices.
• Managing multiple scrum teams, deliverables, scrum of scrums. Host periodic scrum ceremonies including daily stand-up, sprint planning, sprint reviews, sprint retrospectives, sprint demo, story grooming & story estimations.
• Guiding/driving PI sessions and help building release trains. Run PI Retrospective.
• Coach teams in improving quality of requirement gathering/understanding and story writing. Help improve business coordinate and value-adds.
• Prepare agile metrics as needed. Prepare a daily burn down and a weekly status dashboard.
• Participate in review meetings with the PMO on program initiatives. Provide inputs in Epics/Features planning.
• Manage various meetings and calls with multiple stakeholders wrt project activities and progress.
• Facilitate agile subject s/presentations.
• Help build and improve team agile delivery maturity level.

Project Manager

Confidential

Responsibilities:

• Participate in review meetings with the leadership and Program team and get program directives and road maps.
• Identify stakeholders, establish communication path and delivery ownerships, prepare RACIs.
• Host requirement discussions with Business and associated IT teams and prepare/update RTM. Initiate kickoff meetings with Business, Tech Requirement Office, Arch Review Board, Disaster Recovery team etc
• Prepare/Update Project plan (using MS Project/ServiceNow.
• Manage Scope, time, cost. Prepare RAG status.
• Prepare and maintain risk matrix, identify risks, and prepare risk response approach and mitigation plan.
• Participate in budgetary meetings and update on status. Contribute to quarterly budget estimate efforts.
• Communicate project/program guidelines and checklists wrt plans, people, processes & practices, tools & techniques.
• Coordinating with internal and external stakeholders on program initiatives wrt schedule, resources, environment rollouts. Working as single point of contact for other teams.
• Preparing requisites and domain/technology specific literature wrt business workflows, coding standards and Operational guidelines. Working closely with CoE and SMEs.
• Prepare project induction and system appreciation literature.
• Initiating and driving cross application requisites for the project and knowledge sharing sessions.
• Managing onshore and offshore deliveries as when needed.
• Quantity project deliverables. Assess project pain areas/gaps. Propose/implement process improvement initiatives.
• Drive/Contribute to project maturity assessment programs and facilitate project PMRs and statutory audits. Perform DP activities.
• Oversee Resource availability, utilization and engagements within PMO authority and managing applications and application teams as necessary.
• Coordinating with technical leads and business heads on release path forwards.
• Preparing daily/weekly status and rollout matrix reports. Prepare/initiate Lessons learned.
• Build Release plans, release strategies and manage project deployments.
• Preparing delivery matrices and perform project closure activities.