Project Manager Resume Profile

Objectives

To utilize my 10 years of Project Management experience and skills with a company where we both can continue to grow and be successful. Active participation in growing the business and improving the overall implementation experience both internally and with the customer.

Skills

Project Delivery
Project Portfolio Management
Requirement Analysis
Vendor Management
Program Management
Business Process Improvement
SDLC
Reporting
Leadership
Banking Operations

Tools Used

Microsoft Project and full MS Suite of Applications, SharePoint, Clarity, WebEx, MS Live Meeting, Tenrox, Confluence, Replicon, Ford Software Suite, ADP implementation and Administrator of time keeping and payroll

Experience

Sr. Project Manager, Confidential

Leadership and Support of 3 Project Teams in a Manufacturing Software environment, utilizing SCRUM/Agile methodology both locally and offshore
Project life cycle includes Work Estimation, Funding Cycle, Need Assessment, Assessment Analysis, Standard Project documents plan, issues list, status reports, etc.
Fostered customer loyalty by ensuring that our customer was fully included and engaged in our process
Managed client engagement services and solution implementations
Maintained the customers' existing revenue spend in accordance with budget
Ensured on-time delivery of each release
Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning
Annual combined project budgets over 2 million

Project Manager Remote Associate , Confidential

Provide day to day leadership of multiple projects to implementation creation of project plans, project milestone, gate keeper of change control with client discussions and signoff of all changes , facilitation of internal and client status meetings, creation of issues list that included corrective and timely actions, operation process review, risk assessment, direction of support staff and third party vendors for successful implementation of corrections software for prisons, jails and community corrections agencies with a team consisting of personnel speaking 22 native languages
Analysis of data elements associated with project risks, project revenue, resource allocation, and costs to complete weekly and monthly Executive management and client reporting, change management to support increased revenue growth
Successfully closed outstanding long term projects recouping significant revenue dollars
Primary Client contact through life cycle of project
Process re-engineering and implementation updating and modification of existing processes, creation of multiple standardized forms and maintenance of PMO Intranet site
Prepare responses to global RFP's prepare and execute project schedules and supporting documents
Successful Projects include South Dakota DOC: 5.25 Million, Australia Ministries: 15 Million, New Jersey DOC: 2.4 Million and North Dakota DOC: 1.1 Million

Project Manager Remote Associate , Confidential

Day to day management of multiple implementation teams creation of project plans, change control, facilitation of internal and client status meetings, maintaining issues list with internal team members and client while ensuring timely resolution and fixes, operation process review, risk assessment, direction of support staff and third party vendors for successful implementation of banking software product
Implementation of new contract services involving code development for Unisys LX700
Responsible for identification of potential new revenue opportunities and cross selling during project life cycle
Primary client contact
Sales support during RFP process

Critical Care Client Advocate Manager / Project Management, Confidential

Retention of 37 High Risk customers
Sole corporate contact for customers on post conversion issues creation and prioritization of centralized issues list, identify client training needs and coordinated internal team activities for effective customer resolution and retention
Facilitate project to update method of file transmission process at Data Center
Process re-engineering and implementation of Business Intelligence Product Chair of Review team, creation of project plan with milestones and product rollout

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