Senior Program Manager Resume

SUMMARY

Over 15 years versatile project management experience, with expertise in driving projects and leading cross - functional teams to consistently meet key program deliverables. Adept at maintaining focus on achieving bottom-line results while implementing advanced technology and business solutions to meet a diversity of needs. Exemplary communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction.
Expert knowledge of cGMP, GxP and SOPs practices and principles.
Profound knowledge of SDLC as well as Agile and waterfall methodologies.
Adroit at managing offshore/virtual and multisite project teams.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior Program Manager

Responsibilities:

Lead product development teams through Confidential stage-gate Product Commercialization Process.
Ensure teams follow established EPMO standards and best practices, adhere to regulatory requirements, ensure design control standards are met, drive program budget adherence and overall project execution .
Maintain communication with leadership, report on potential roadblocks, risks or challenges & propose solutions.
Work closely with the Structural Design team to ensure products meet VOC (Voice of the Customer), DFM (Design for Manufacturing) and other critical project criteria. Track & communicate project performance metrics.
Drive quality control, ensure adherence to GCP, GXP, GMP, ISO and other statutory stipulations.
Drive improved project delivery by training direct reports, team members and other managers on best practices.

Confidential

Senior Program/Project Manager

Responsibilities:

Led IT, clinical research, Infrastructure and data migration projects types with global responsibility for initiation, requirements gathering, planning, design, monitoring, controlling, release management, status reporting, closure.
Drove activities to achieve measurable outcomes by managing schedule, resource, scope, budget, risk, issue, dependency, testing UAT, system integration, vendor relationship in Clarity using SDLC & agile methods.
Set deadlines, assign responsibilities, monitors milestones, create workflows, summarizes project/program status.
Collaborated with project/ program leads to create overarching delivery timelines, requirements, project charters, business cases, system integration, communication plans and detailed schedules as stipulated by the EPMO.
Ensured overall successful project delivery (on-time, on-budget, high quality, meeting business outcomes).

Confidential

Program Manager

Responsibilities:

Created and implemented project plans including scope, schedule, resource, releases, cost and quality constraints.
Managed the delivery of multiple initiatives including Confidential Construction, Transmission, Substation Engineering, Telephony, Solar Energy, Call Center projects using agile and waterfall methodologies.
ROI computations /cost-benefit analysis at project and program levels. Defined and tracked project metrics.
Evaluated and mitigated risks and issues ensuring program is executed on time and within budget.
Provided input, document requirements and managed the design and delivery of training programs.
Managed the development, solicitation and execution of RFIs, RFPs, and SOWs.

Confidential

Senior Project Manager

Responsibilities:

Led the delivery of Infrastructure, Application Development, Data Warehouse/Migration, Process improvement, System integration projects using agile/scrum, waterfall, XP methodologies; provided global project governance.
Created project charter, project plans, release schedule, artifacts, work breakdown structure (WBS) in MS Project.
Monitored and controlled contractual requirements of Medicaid and Medicare projects. Ensured compliance to HIPAA and other regulations. Maintained RAID log, perform project cost management.
Maintained relationships with project stakeholders & business leads to understand products/velocity and unique Line of Business items. Managed Project financials in Clarity/Open Work Bench. Developed RACI matrix.
Managed project scope, schedule, cost, quality, SLAs, milestones, communications, resource needs, risks, issues.
Applied guidelines developed by the Enterprise Portfolio/Program Management Office- EPPO/EPMO.