SUMMARY

• 10 plus years of IT experience and over 8 Yrs of experience in Agile and Frameworks such as SCRUM / KANBAN and SAFe.
• Experience in industries from Insurance, Financial to Healthcare
• Seasoned Scrum master successful at developing product road maps and leading cross - functional software teams from prototype to release.
• Hands-on, result driven senior Agile Leader, Scrum Master, project & product manager with over 12 years of overall experience including 8 years in Agile and 4 years in project management, product launch, business and technical requirement, using agile and waterfall.
• Experience in interaction and influence for Agile and SAFe adoption
• Advised multiple teams in best scaled agile practices (SAFe)
• Experienced SCRUM Master with specialization in Agile methodology in SCRUM/Kanban and SAFe environments.
• Proven history of successful implementation of enterprise strategy utilizing structured SDLC methodologies to identify, design and deploy innovative technologies that result in increased production and decreased expenses.
• An effective communicator that leverages interpersonal, organizational, negotiation and problem-solving skills to achieve business objectives while interacting comfortably with individuals at all levels of the organization.
• Results-driven Agile Practitioner with a proven track-record of increasing operational efficiency and team building with a positive outcome.
• Experience in interaction and influence for Agile adoption
• Excels at project time planning and iterative development.
• Talented Scrum professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches.
• Accustomed to managing multiple teams and priorities in fast-paced environments.
• Work with the Development Team and Product Owner to maintain the Product Backlog and facilitate transparency to reduce risks and mitigate loss.
• Facilitate decision-making, issue resolution and consensus among the team members and dependent teams.
• Embrace a servant-leader role across scrum teams and support them by proactively identifying and removing impediments and dependencies, internal to the team as well as external, dealing with cross-functional teams as appropriate.
• Coordinate Scrum Events, and make sure that all parties adhere to the time frame.
• Facilitate sprint planning, daily meetings, reviews and demos, retrospectives and release meetings.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager /SCRUM Master

Responsibilities:

• Educate and assist with Feature & Story Writing
• Educate Product Owners on backlog prioritization techniques according to business needs
• Facilitate Scrum Ceremonies while new Scrum Masters shadow.
• Provide guidance on Backlog Refinement sessions
• Teach/Facilitate Planning Poker Sessions
• Coach and monitor metrics to help teams achieve iteration goals and commitments
• Assisted in transformation of scaling a multiple business unit from Scrum to SAFe
• Facilitated agile release trains, big room planning sessions, worked with release train engineers RTE, scrum teams and program management to prioritize and estimate features, fully executed agile release trains from inception to delivery, followed Scaled Agile Framework SAFe principals
• Member of Center of Excellence (COE), establish future Agile direction, develop best practices and lead in corporation of these practices.
• Established best practices for resource allocation and vendor management
• Analyzed process flows and defined efficiencies across functional teams.
• Coordinated with multiple client groups to assure quality of functional releases.
• Process Documentation, GAP Analysis, and Stakeholder negations.
• Aligning Business and IT on test prioritization, schedules, Business Process Testing, UAT and cross-functional testing

Confidential

SR. Business Analyst / Scrum Master

Responsibilities:

• Conducted Scrum Ceremonies - Daily Stand-Ups, Sprint Planning, Retrospective, story reviews. Attended Scrum of Scrum meetings and highlighted stories impacting other teams.
• Assisted product owner in maintaining and grooming the product backlog resulting in engagement with business in order to understand and clarify the requirements.
• Shield the team from external/internal distractions also provided extended support in resolving technical blockers.
• Responsible for creating, maintaining and publishing project plans/schedules, milestones, timelines, statuses to executive leadership and senior management.
• Acted as a Liaison with clients, stakeholders and management along with building strong relationships with the customers, stakeholders and the management to understand, set and manage expectations.
• Responsible for creating, maintaining and publishing project plans/schedules, milestones, timelines, statuses to executive leadership and senior management.
• Used JIRA for Requirements management, Project management, Test case management and Reporting.
• Managed Dependencies, identified Risks and resolved Issues in a timely manner.
• Managed resource allocations, Project gating process, and generated reports using Clarity tool.
• Monitored burn down charts daily and generated weekly reports using JIRA.

Confidential

Business Analyst

Responsibilities:

• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documents them textually or within models.
• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Gathered and documented the requirements that are critical to the business mission and using those requirements to design application software.
• Gathered requirements for generating Application transactions reports for a full year.
• Gathered requirements for linking the Application to the centralized Application server.
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Maintained a routine Interaction with stakeholders and facilitated communication between the business and the IT department.
• Facilitated development of questionnaires and interviews for SME's and business users in order to gather requirements while working in agile environment.
• Identified the process flaws in the existing system and recommended business process improvements through automation in the new system after analyzing and documenting as-is system and to-be system.
• Conducted detail business and process due-diligence in order to develop the functional requirement specification documents.
• Participated in JAD sessions for requirements elicitations with various stakeholders, developers, QA and management to identify critical success factors of application.
• Planned and carried all activities while working as a liaison between business users and developers to submit requirements and change requests.

Confidential

Software Automation Engineer

Responsibilities:

• Managed and prioritized multiple projects for the implementation of new customer-focused products.
• Estimated QA man-hours required for project test plan creation and testing execution. Utilized and implemented QA methodologies, iterative software development and SQA processes.
• Created application and performance test plans, generated automated test scripts for the unit, functional, regression and performance levels using tools such as QTP, VBScript, RTM, SQL and Selenium.
• Utilized approaches such as white box and alpha-lab testing to assist in defect troubleshooting and problem analysis. Supported second and third level support of software deployment to the field.
• Developed Descriptive Programming, Custom Functions and maintained Local and Global Object Repository in QTP.
• Executed performance testing, installed/configured LoadRunner, recorded Vuser scripts for various scenarios and analysis of results.
• Created models and executed LoadRunner to analyze performance and capacity characteristics.
• Leveraged Rendezvous point to stress the server and measure its performance creating the ability to control and generate peak load.
• Monitored system CPU utilization, network traffic, DB operations, disk I/O, memory usage, network load, web server and weblogic specific parameters during system testing.
• Identified bottlenecks during performance testing by monitoring Application server, BD server, Web Server and Window Resources.