Profile

PmP certified Sr Project Manager / Business Analyst with a thorough understanding of procurement, accounts payable, accounts receivable, purchasing, business operations and HR operations with a background in IT allow me to act as a liaison between these groups and provide a unique skill set to your organization effectively able to restructure a department while incorporating new controls through software, SOP, policy, process, and metrics development and implementation.

Technical Skills

Professional Experience

Confidenital

Senior Project Manager/ Business Analyst

Project Management Office

Work with CFO, CEO, Divisional and Departmental managers in restructuring current processes around new software development and implementation. Develops SOP and process flows of current processes, creates software specifications and revised process flows to improve efficiency, supervises the software implementation, user training, and monitors the system usage to ensure it falls within the newly implemented SOP.

Efficiently managed 12 projects with verifiable results using the PMI methodology. The progress and planning was designed using Primavera P6 and Microsoft Project.

Implemented collaboration software, Microsoft Sharepoint 2010, to provide shared access to project documentation, progress reporting, change management, and team communications. Lead process redevelopment team to reorganize company's method of inter-team communications.

Served as Subject Matter Expert SME on a multitude of system integrations, including but not limited to Primavera, CM 12, P5, Palmas, Great Plains, Ariett, and others.

o Project Management Restructure using Primavera Contract Manager - Developed a streamlined business processes to accompany the new system which increased productivity and reduced processing time to the entire organization 300 internal and construction management professionals 1000 external

o Purchasing/Invoicing Process Redevelopment using Purchasing Plus Streamlined the Purchasing Department process 50 Internal and 30 external vendors and their ability to track purchase orders, organize purchasing requirements, handle invoicing, and to receive of goods through the implementation of new software.

o Project Scheduling using Primavera P5e/P6 Developed a process by which scheduling managers where to obtain project updates through various communication techniques.

Confidenital

Systems Technical Lead

Department of Information Systems

Mediated daily status calls with global data center managers. Acted as liaison between divisional managers, datacenter support groups, and vendors. Conducted analysis and troubleshot international processes and systems issues. Partnered with Network Support Center in resolving international and domestic data connectivity issues. Performed managerial duties such as hiring and evaluating employees, preparing schedules, and budgeting for additional staff.

Played an integral role in the process and systems development for the merger of JPMorgan Bank of New York Branch software. The project involved the integration of proprietary software that housed 50,000 accounts and migration onto the JPM platforms.

Co-Released and supported countless new applications throughout the origination. Impact was often over 2000 users with each release. Worked as support center's lead for issues arising from these new applications. Interacted with developers, department heads, and support staff to ensure the issues were communicated clearly and resolved quickly.

Earned the 'Employee of the Month' award from Bank of New York in 2006

Confidenital

Project Lead

Information Technology

• Provided direction to 50 network administrators and network engineers to assure productivity and maximum efficiency. Designed and implemented plans and protocols for 1500 new users. Worked more than 72 hours a week to guarantee that the project's objectives were implemented effectively and newly created processes were trained appropriately.
• Initiated the implementation of plans that was conceptualized for months in a 48-hour timeframe, which involved 3000 computers, 100 Servers, SAN, and integration with Police and Fire departments databases of NYC..

Confidenital

Technical Supervisor

• Developed and rendered software support on Windows Domain accounts and other various applications, including a total of 26 Intel based Servers, 7 Unix based systems, and supported hardware replacement on all Intel Servers.
• Monitored tracking systems to ensure timely resolution of all client and server issues. Appointed duties to contractors. Designed and built upgraded and improved Intel Servers.
• Completed the set up and maintenance of 33 servers for the organization. Made major contributions in the development and migration of the company's data center, including the review of networking diagrams, floorplans, and ID closets throughout the new location.

Helpdesk Manager

• Organized and allocated tasks to six in-house and three remote helpdesk engineers. Ensured immediate resolution to conflicts. Monitored and recorded all call systems, including field service calls for 250 clients.
• Performed other duties, including purchasing, inventory, and installation of all new components
• Managed and participated in the configuration, upgrade, and maintenance of computers, printers, and network ID rooms. Accounted for the successful development of an upgrade plan for 100 new computers throughout the organization

Keywords: Accounting Analyst Applications Architect B2B Business to Business BS client/server Cloud Computing communication cost savings Drexel DTD e-Business E-Business eBusiness e-Commerce E-Commerce ecommerce Enterprise Excel Finance FTP HTML HTTP HTTPS interpersonal skills ITIL V3 J2EE Java leadership Lean Six Sigma Manufacturing MBA Microsoft Excel Microsoft Internet Explorer Microsoft .Net Microsoft Office 2003 Microsoft Office 2010 Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word Microsoft Visio Middleware OOP Oracle oral Outlook Pennsylvania PMBOK Version 4 PMI PMP PowerPoint Problem Solving productivity improvement Programmer Project Management Rational relational relationship management Revenue RNIF RosettaNet RUP SDLC Service Oriented Architecture SOA SOAP Software Software AG SQL Supply Chain Systems TCP/IP team player UDDI UML Visual Basic VB.NET Web Services webMethods Windows 2003 Windows XP Windows 7 Word written WSDL XML XML Authority XML Schemas XSLT