SUMMARY:

• Qualified professional with over 5 years of experience in the field of Business Analyst/Scrum Master working with the technical staff to implement management and staff's business requirements into the software application in Healthcare/Financial Industry.
• Ability to work with functional teams in an Agile/SCRUM and SAFE environment.
• Experience in all the phases of Software Development Life Cycle SDLC, business process modeling, requirements gathering, As - Is To-Be Analysis, Fit-Gap Analysis and feasibility studies.
• Superior problem-solving skills / conflict resolver
• Excellent communication and interpersonal skills.
• Servant leader
• Hands on experience with CI /CD pipeline development, Test Driven development (TDD), and Behavior Driven Development (BDD)
• Hands on experience in transitioning teams from waterfall to agile
• Experience as a Database Administrator 10g, 11g, and 12c databases
• Exceptional documentation skills for writing, user stories, acceptance criteria, use cases
• In depth knowledge of MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook and Project) for documentation and presentation.
• Excellent experience with several Agile frameworks like Scrum, Kanban, Scrum ban, and SAFe.
• Mentored and coached the team in understanding and the application of the Scrum and Kanban practices.
• Updated team project boards for management reporting metrics.
• Successfully supported teams with high dependencies and ascertained high quality and timely releases.
• Proven ability to sustain high performing teams by removing impediments, fostering self-organization and high team morale.
• Technical proficiency to effectively facilitate team discussions and business value prioritization.
• Experience in all phases of the Software Development Life Cycle (SDLC).

TECHNICAL SKILL:

Methodologies: SDLC, JAD, Agile (SCRUM), Waterfall, Kanban, Scrum Ban, SAFe

Requirement Tracking: Quality Center, MS Access

Defect Tracking Tool: JIRA Quality Center and Jira

Operating Systems: MS Windows NT/98/2000/XP/2010

Databases: Oracle, MS Access, SQL

Office Tools: MS Word, Excel, MS Project, MS Outlook, Microsoft Lynch and SharePoint

WORK EXPERIENCE:

Confidential, Cleveland, OH

Scrum Master

Responsibilities:

• Established a product vision and roadmap to help position the organization for growth and scalability.
• Prioritized backlog defines and decomposes epics of the product into features and user stories.
• Worked with other Product Owners to prioritize features with external dependencies.
• Coordinated with various internal groups to help develop, maintain and improve efficient, user-friendly digital products and tools
• Conducted project related Presentations periodically to the management and end users throughout Scrum Iterations
• Involved in the User Acceptance testing UAT to check the reliability for end users
• Identified Confidential features and data elements based on the road map and scope of various stages of the Scrum Iterations to provide priority based on the vision of Stakeholders
• Led grooming sessions in an Agile environment between QA and Development Teams in order to provide an overview of the Features and User Stories and acceptance criteria for sizing and estimation of story points
• Identified Confidential stories for Sprint planning from Product Backlog based on business priorities aligning to the global road map and resource capacity
• Participated in Retrospective Ceremony to identify areas of improvement and recognize areas of success
• Facilitated Scrum meeting with technical/non-technical team, Accounts updating, data analysis and sharing with XML patterns, SME's to clarify business rules & solve impediments, rectifying the regulatory issues with SME's and translated Functional requirements into User stories using JIRA.

Environment: Agile- Scrum, Kanban, Scrum Ban, Jira, MS Visio, Java, SharePoint, MS Office

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• Worked on SAFe framework with other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked with Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing,
• Spread headed weekly backlog grooming sessions with the team, ensuring work items are estimated and ready-for-work per the Product Owners priorities.
• Lead Sprint Planning sessions ensuring the commitments made are appropriate and uphold scrum principles
• Assisting and supporting the Product Owner and Team to continually improve the business value delivery to stakeholders
• Schedule scrum ceremonies and facilitated them
• Improve team velocity by incorporating capacity planning into sprint planning sessions
• Communicated the progress of the team to senior management through burndown charts and velocity charts
• Coordinated and participated in weekly estimation meetings to provide high level estimates (story points) for backlog items

Environment: SQL, Oracle, MS Office, Jira, User Stories, Scrum, SAFe, SDLC, MS Project

Confidential, Minneapolis, MN

Jr Scrum Master/Business Analyst

Responsibilities:

• Documented user stories and assisted in managing product backlog.
• Worked in Scrum team as Proxy Product Owner and facilitate Sprint planning meeting, Spring Demo meeting, and participate in Daily Scrum.
• Gathered requirement changes based on sprint review meeting feedback and manage them into product backlog.
• Coordinated actions between business unit and technical staff, developing new methods, policies and procedures to meet the business needs.
• Worked with compliance department in setting up compliance rules within the application to produce alerts, warnings and data exceptions.
• Conducted Knowledge Transfer Sessions (KT) sessions with stakeholders throughout SDLC to resolve open issues.
• Conducted GAP analysis & documented functional requirement /functional specifications along with business rules.
• Assisted the PM in developing Use Cases and project plans and managed changes to the scope of the project.
• Utilized corporation developed Agile SDLC methodology. Used Microsoft Office software to perform required job functions.
• Assisted dev team in developing SQL Queries to validate data and performed database testing
• Involved in Functional Testing, Integration Testing, Ad-hoc Testing, User Acceptance Testing, Smoke Testing, Compliance Testing, and Regression Testing
• Organized and participated in daily SCRUM meetings, to resolve issues with developers and product solution architect.
• Performed GAP analysis to meet the end state requirements
• Collaborated with internal and external stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems
• Assisted dev team to prepare Test Plans and Test Cases based on the functional requirements and HIPAA regulations like 834, 837, 835 etc.
• Developing a single application to process data from multiple integration points convert the data for reporting purposes and feed data into mainframe system to be compliant to reporting requirements
• Assisted with the executed the test cases and test scenarios using HP Quality center QC
• As Scrum Master facilitated all aspects of the scrum framework including sprint planning sessions backlog grooming session daily scrums product demos sprint reviews and sprint retrospectives
• Prepared Business Requirement Documents after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop MVP(s) and overall system

Environment: SQL, Oracle, MS Office, Visio, User Stories, Scrum, HIPAA, UAT, Use Case, SDLC, MS Project