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Project Manager/epmo Resume

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New York, NY

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SUMMARY

  • Extensive experience in business operations, program management/project management, working with cross - functional teams in technology, healthcare, finance and academic enterprises.
  • Deep knowledge in traditional and agile project management principles, processes and implementation strategies. Support administration of quality controls for the projects, including regulatory compliance, and plans and controls schedules.
  • Hands-on, results-oriented leader, skilled at directing business and technology projects from inception to completion, coordinating the efforts of multiple teams to develop project scope and plans, coordinate business requirements and resource allocation, user training, budget planning, change management and risk profiles.
  • Comfortable working on diverse projects, managing competing priorities, anticipating issues, resolving roadblocks, while engaging and encouraging teamwork to achieve positive outcomes.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Project Manager/EPMO

Responsibilities:

  • Developing an EPMO using project management tools and systems, ensuring timely project delivery that meet user expectations, creating best practices and processes, driving continuous improvement, and organizational change management and communication documents.
  • Coaching and mentoring Project Managers/Customer Success Managers in all aspects of Project Management Best Practices
  • Overseeing preparation of key management communications such as project steering committee presentations, status reports, budget reports, etc.
  • Maintaining customer focus in all interactions, with demonstrated ability to understand customer requirements and incorporates them into business decisions.
  • Collaborating with the internal compliance team to create procedures and process flows for use by the project management for software implementations in accordance with European Union General Data Protection Regulation (GDPR).

Confidential, Florham Park, NJ

EPMO Program Management Consultant

Responsibilities:

  • Engaging senior leadership to ensure proper expectation setting for vulnerability management strategy, working also with project leads to create and manage measurable tracks of work and timelines using Clarity PPM.
  • Maintaining project team’s time was appropriately accounted for in Clarity, ensuring resources are engaged based on input and approval of IT management.
  • Partnering with stakeholders to manage workload and projects on a continuous basis, using effective communication skills, mitigating risks and resolving conflicts to drive consensus between the business and IT management teams.
  • Providing status reporting to internal and external stakeholders on a regular basis.
  • Leading, coaching, mentoring and advocating for project managers.

Confidential, Roseland, NJ

Senior Program Manager Consultant

Responsibilities:

  • Planning the Hartford/Prudential Cutover technical and non-technical activities to migrate data, systems and operations from their existing Hartford locations to the targeted Prudential environments.
  • Partnering with work stream leads to analyze life insurance products and services to determine acquisition disposition, assessing short-term and long-term resourcing priorities and staffing strategies.
  • Assessing hardware and physical assets, software licensing and equipment contractual agreements and office space requirements related to migrating associates from the Hartford Life to Prudential.
  • Organizing and facilitating meetings, provided daily communications, weekly reports, executive dashboards as well as a regular snapshot of project velocity.
  • Managing the reporting and escalation of project issues, risks and decisions, as appropriate.
  • Publishing weekly executive status reports using a RAGS rating system.
  • Coordinating executive status reports to the EPMO and externally to business units.
  • Managing CTO communications with EPMO and business units, ensuring clear understanding of CTO’s directives and optimum outcomes.
  • Coordinating and managing the Hartford acquisition project artifacts in preparation for federal audit, by working with the EPMO team in the preparation of procedures, controls and processes across various work streams that supported the Hartford Life acquisition. The primary focus was on documenting the written supervisory procedures and standard operating procedures for records and artifacts management.

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