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Program Manager / Solution Architect Resume

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PROFESSIONAL EXPERIENCE

Confidential

Program Manager / Solution Architect

Responsibilities:

  • Assessed current situation from Business, IT and vendor perspective
  • Conducted meetings / workshops
  • Enhanced their existing Requirements Document
  • Proposed solution Architecture with key focus on OTC / CHRM / CPQ / Tax solution on Oracle Cloud
  • Conducted several Walkthrough sessions with Enhanced Requirements Document and Solution Architecture
  • Gained acceptance from global and regional stakeholders for proposed solution
  • Proposed Global Design phase for OTC / CHRM / CPQ / Tax solution on Oracle Cloud platform

Confidential

Program Manager / Strategic Advisor

Responsibilities:

  • Assessed current situation from Business, IT and vendor perspective
  • Collaboratively created new scope document and gained acceptance from all stakeholders
  • Created budget and gained approval to hire consultants, vendor services and infrastructure enhancement
  • Created project plan and managed consultants, users and vendors to the plan
  • Created communication plan for daily, weekly and monthly reporting
  • Created project structure and was regularly maintained
  • Implemented documentation standards for creating, review, approval and storage of documentation
  • Managed non Oracle vendor to deliver reporting as per scope and timeline within budget
  • Changes to scope was managed with budget, timeline and deliverable
  • Managed Oracle to resolve support issues and provide client specific enhancement as a standard solution
  • JIRA ticketing system was introduced to record, analyze and resolve issues as per SLA
  • Seven instance strategy was created and implemented to enhance support team capability to resolve issues
  • Delivered training manual and training to help smooth transition to new system
  • Post production organization was set up to develop internal capability to support users
  • Proactive conflict resolutions within and across teams
  • Peer review system was introduced to ensure solution accuracy before delivery to customer
  • Management team was routinely kept informed of risks and mitigation strategy with decision options
  • Expectations of all stakeholders were constantly managed
  • Consultants, vendors and users were constantly mentored to be accurate and timely in their delivery

Confidential

Project Manager

Responsibilities:

  • Upgraded existing financial modules (GL, AR, iReceivables, AP, PO, FA, CM, OAC and OTM) to 12.1.3 and also implemented additional modules such as iProcurement and AGIS. Fifty plus Satellite / Legacy systems such as MarkView, Vertex, Cognos, Concur and others were integrated / interfaced with core Oracle solution. HCM was implemented on Oracle HCM cloud solution.
  • Three hundred plus CEMLIs were reviewed for retrofitting and new customizations.
  • Third party revenue recognition solution was evaluated to support complex revenue recognition requirements. HFM reporting solution was implemented.
  • Data migration from R11 to newly implemented R12.
  • Lead Delivery of training manual and training to help smooth transition to new system
  • Solution included many key business flows such as Order to Cash, Procure to Pay and Record to Report.

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