Program Manager / Solution Architect Resume
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PROFESSIONAL EXPERIENCE
Confidential
Program Manager / Solution Architect
Responsibilities:
- Assessed current situation from Business, IT and vendor perspective
- Conducted meetings / workshops
- Enhanced their existing Requirements Document
- Proposed solution Architecture with key focus on OTC / CHRM / CPQ / Tax solution on Oracle Cloud
- Conducted several Walkthrough sessions with Enhanced Requirements Document and Solution Architecture
- Gained acceptance from global and regional stakeholders for proposed solution
- Proposed Global Design phase for OTC / CHRM / CPQ / Tax solution on Oracle Cloud platform
Confidential
Program Manager / Strategic Advisor
Responsibilities:
- Assessed current situation from Business, IT and vendor perspective
- Collaboratively created new scope document and gained acceptance from all stakeholders
- Created budget and gained approval to hire consultants, vendor services and infrastructure enhancement
- Created project plan and managed consultants, users and vendors to the plan
- Created communication plan for daily, weekly and monthly reporting
- Created project structure and was regularly maintained
- Implemented documentation standards for creating, review, approval and storage of documentation
- Managed non Oracle vendor to deliver reporting as per scope and timeline within budget
- Changes to scope was managed with budget, timeline and deliverable
- Managed Oracle to resolve support issues and provide client specific enhancement as a standard solution
- JIRA ticketing system was introduced to record, analyze and resolve issues as per SLA
- Seven instance strategy was created and implemented to enhance support team capability to resolve issues
- Delivered training manual and training to help smooth transition to new system
- Post production organization was set up to develop internal capability to support users
- Proactive conflict resolutions within and across teams
- Peer review system was introduced to ensure solution accuracy before delivery to customer
- Management team was routinely kept informed of risks and mitigation strategy with decision options
- Expectations of all stakeholders were constantly managed
- Consultants, vendors and users were constantly mentored to be accurate and timely in their delivery
Confidential
Project Manager
Responsibilities:
- Upgraded existing financial modules (GL, AR, iReceivables, AP, PO, FA, CM, OAC and OTM) to 12.1.3 and also implemented additional modules such as iProcurement and AGIS. Fifty plus Satellite / Legacy systems such as MarkView, Vertex, Cognos, Concur and others were integrated / interfaced with core Oracle solution. HCM was implemented on Oracle HCM cloud solution.
- Three hundred plus CEMLIs were reviewed for retrofitting and new customizations.
- Third party revenue recognition solution was evaluated to support complex revenue recognition requirements. HFM reporting solution was implemented.
- Data migration from R11 to newly implemented R12.
- Lead Delivery of training manual and training to help smooth transition to new system
- Solution included many key business flows such as Order to Cash, Procure to Pay and Record to Report.