SUMMARY:

• Infrastructure / Software enterprise implementation systems engineering
• Sr. IT Project Manager offering success leading all phases of complex technology projects with over 12 years of experience in Project Management
• Specialize in Managing IT Infrastructure upgrades, hardware deployments, software rollouts, IT migrations & technical refresh initiatives
• 21 years of Information Technology Leadership
• Managed National Accounts and led global client initiatives
• Impressive track record of delivering on time, within scope and on budget
• Specific areas of expertise: Managing multiple large scale projects including: Infrastructure Projects, Cloud Deployments, Site IT Relocations, Software Rollouts, Data Center Migrations, Networking, Virtualization, Storage, Security & Disaster Recovery Solutions & Remote Project Management
• Routine Experience in developing business and IT strategies, organize project teams, process implementation, data analysis, requirements gathering, applications development methodologies and technology management
• Change Management Communications specialist for a variety of different initiatives supporting North America and global audiences
• Software Development Life Cycle Management (SDLC)
• Proven track record of driving projects that maximize success, profitability, ROI and delivering sustainable business value
• Business Strategist; Plan and manage multiple small to multimillion - dollar projects by aligning business goals with technology solutions to drive process improvements
• Managed the design for the SD-WAN, SD-LAN and WAN optimization technologies for efficient delivery of the application data across LAN and WAN
• Cost/Benefits Analysis
• Lead product roll-out, upgrades, and maintenances of Security and SD-WAN environments
• Financial Reporting, Billing and Forecasting using Salesforce, nSAP, Clarity & Legacy
• Strong experience utilizing Waterfall and Agile delivery methodologies (Scrum, Kanban, SAFe, etc.)
• Waterfall - 12 years
• Agile/Scrum - 7 years
• Enterprise documentation creation
• Agile / SCRUM, Waterfall, PMI / PMBOK, Primavera, Lean Six Sigma, ITIL, SDLC & other Methodologies
• Vendor contracts, Proposals, bids, Request for Proposals, design drawings, etc.
• Reporting experience using PowerBI
• Managed system integration transformation projects for, new implementation, rollout, enhance of existing solution and/or post go-live support & maintenance
• Manage Project Budgets including procurement, costs estimating and project staffing
• Over 10 years of utilizing Remedy systems
• 15 years of IT equipment logistic experience
• Managed the shipment of IT equipment based on Bill Of Material (BOM) from vendor
• Ship and delivery of equipment to storage locations and tracked for shipment into server room
• Risk Management, Risk Analysis, Risk Register and Risk Mitigation strategies
• Detail Documentation: Lessons learned, Project portal, SharePoint and PowerPoint presentations
• Communicate project goals and business needs to executives, stakeholders and technical teams
• Cost Benefit Analysis that are used as the basis for decision-making on proposed IT implementation projects
• Client communication and advanced client relationship skills
• Executive Verbal and Written communication skills

SKILLS SUMMARY:

IT Infrastructure

Custom Software Development

System Engineering

Cloud Migrations/Integrations

Enterprise wide Implementations

Data Center Deployment

Virtual Desktop Infrastructure

Costing & Budgeting

Project Scheduling

Change Management

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

PROFESSIONAL EXPERIENCE:

Confidential

Lead Sr. Infrastructure Project Manager

Responsibilities:

• Managed Cisco Unified Communications Messenger (CUCM) deployment projects for various Confidential
• Upgrade of CUCM Cisco Cluster from Cisco Version 8.6 to 10.5, Total of 5 clusters and 56 ancillary sites including: Hospitals, Medical Office Buildings, Dental Offices, etc.
• Managed the decommission & installs of Analog Gateways, Voice Gateways C3945 Routers and UCS C240 CUCM servers
• Lead Technical teams and PM Coordinators on rack & stack, upgrades & cut-over’s of CUCM version 8.6 to CUCM 10.5
• Coordinated with 7 various application and infrastructure teams in upgrading proprietary applications including: Telstrat, Intelli Desk, Cisco Agent Desktop & Cisco IOS
• Work with Network Engineers & Voice Engineers on creation of Site Surveys
• Managed various PMs including; Customer Premise Equipment (CPE) PMs, Center of Excellence (COE) PMs, Vendor PMs & Engineers on planning, scheduling, implementing, monitoring and closing projects
• Create workbook & scheduling for equipment to be acquired & removed for VG Migration
• Avaya IP telephony system upgrade
• Cisco Core Migration to Extreme Networks Core
• UCCX Upgrade and HA Installation
• Network Refresh - Data Center
• Stand-up of new Avaya systems in the cloud - Cloud Migration
• Office 365 Migration
• Managed IVR solutions from Avaya
• Applied AI Image Technology Development

Confidential, Houston, TX

Sr. IT Project Manager

Responsibilities:

• Create and manage the regional rollout project plans for 7.6 Virtual Desktop Infrastructure (VDI)
• Develop and present a high level overview of the project approach, costs, resources and risks
• Conduct detailed site analysis to determine VDI candidate locations and sequencing of events based on inputs from the site leads to avoid conflicts with other initiatives and ensure buy-in
• Maintain and control project costs
• Coordinate with third party vendors to establish schedules and track progress against programmatic, technical, and logistical milestones (e.g., local hardware installation, delivery and setup of IT endpoints)
• Worked with customers and technical teams to ensure the product was catered to the customer’s specifications and quality
• Implement knowledge, experience and use of Change Management processes
• Analyze internal and external customer needs, validate software requirements, and coordinate all project efforts with vendors
• Work to transition the system from design/build to implementation status to ongoing maintenance status at the end of all rollout phases

Confidential

IT Project Manager

Responsibilities:

• Managed Software Produ ct Deployments for both the Aviation and O&G projects which monitored the life cycle of engine components
• Worked with customers and technical teams to ensure the product was catered to the customer’s specifications and quality
• Managed the Initiation, Requirements Gathering, Planning, Development, Testing and Deployment of the New Product
• Accelerated time-to-market for embedded software by 25 percent through use of appropriate Scrum Sprint Releases, improved debugging methods, and timely personnel
• Managed IaaS projects which migrated customer’s IT Infrastructure into Cloud environments
• Worked with technical teams & vendors to analyze, design and execute Cloud deployment while ensuring local infrastructure remained in operations
• Deployments including: File Servers, SQL, Exchange, Network structure, Firewall Security, Active Directory, VMs, VOIP and Disaster Recovery solutions
• The successful cloud migrations allowed customer’s IT environment to be more cost effective, reliable and accessible with higher ROI’s across the organization
• Created PMO to improve delivery costs, provide efficiency and reduce cycle time
• Created a Project Portal to ensure all project documentation was accessible
• Project Manager of technical teams which included: Engineers, Developers, Network Administrators, System Administrators, Business Analysis, and Testers
• Manage all phases of the Project Life Cycle and Software Development Life Cycle (SDLC) for custom solutions
• Created Risk Analysis for early identification and proactive management of issues and risks
• Responsible for providing leadership, coordination and overall Management of project scope, cost, schedules, quality and deliverables
• Interface with clients to coordinate resources and establish effective communication between vendor, project teams, customers and the stakeholders
• Monitor the health of projects, critical path and impact to timelines

Confidential

Infrastructure Project Manager

Responsibilities:

• Managed multiple projects to upgrade the aging IT infrastructure at the corporate headquarters and at the 5 remote plant sites simultaneously
• Direct organizational rollouts of new IT Infrastructure, hardware, software, cabling, cloud and IT systems
• Greatly improved network latency between sites and IT performance which increased productivity
• Worked with technical team and vendors to provide increased Internet bandwidth, updated cat 5 cabling and worked with staff to improve processes
• Managed O&G Engineering & Construction software development projects using Agile/SCRUM
• Plan and execute IT projects according to strict deadlines and within budget, overseeing quality control throughout the lifecycle of each project
• Manage all aspects of IT projects for new construction build-outs at customer sites

Confidential

Project Manager

Responsibilities:

• Worked with technical team, vendors, Engineers, Chemist and construction crews to analyze, design and execute a new productive IT environment while successful closing down the legacy offices / facilities
• Developed and managed a hybrid cost-effective solution which utilized the existing IT equipment while upgrading hardware / software for better compatibility, efficiency and future growth
• Managed Infrastructure project for the 4 plant sites across the US to become compatible and improve communication with the new corporate environment
• Managed Physical to Virtual (P2V) server upgrades at all locations
• Project Manager for embedded proprietary software with responsibilities encompassing third party consulting
• Responsible for communicating project status to executive management, stakeholders, business sponsors and technical staff

Confidential

Jr. Project Manager

Responsibilities:

• Promoted to Project Manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations
• Responsible for providing leadership, coordination and overall Management of scope, cost, schedule and project deliverables for external customers