SUMMARY:

Certified Scrum Master with strong critical thinking and decision - making skills with more than 6 years of experience working with both collocated and offshore teams. Excellent at facilitating scrum ceremonies and meeting sprint goals with a proven history of successful work with cross functional and immature teams. Experience in leading high-performance teams, highly motivated and thrives under diverse environments. A result driven and focused individual with a career based on analytical and organizational skills. Self-motivated self-starter, highly flexible with a unique management style to meet tight deadlines and make well thought out decisions.

KEY SKILLS:

Coaching Scrum Adoption

Agile Program Management

Backlog grooming

Product Management

SDLC

Change Management

Continuous integration

Kanban

Scrum

SAFe

XP

ATDD/BDD

Agile Methodology

TECHNICAL TOOLS:

SDLC Tools: JIRA, Confluence, Agile Craft, Bitbucket, Pivotal Tracker, Rational, Rally, VersionOne

Microsoft Office: 365- Power Point, Word, Outlook, Excel, Access, Skype for Business etc

Virtual Communication Tools: Skype, Google Hangout, Join Me, Zoom, Slack, WebEx.

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential

Responsibilities:

• Acts as a mentor to ensure development teams work with the core Scrum principles of collaboration, prioritization, team accountability, transparency, inspection and visibility at all times.
• Organizes and facilitates program increment planning, daily stand-up meetings, iteration reviews, retrospectives, refinements and sprint planning, and other agile related events. Including vendor related meetings.
• Perform daily follow-ups and track user stories throughout its lifecycle to completion. If there is a spill-over, I explain to the teams the reasons with supporting details
• Maintains a close working relationship with the product owner, scrum team, stakeholders and vendors.
• Meets with product owners and Business Analysts to discuss scope, schedules, Dates and requirements. As well as Managed product quality, releases and delivery.
• Facilitates internal and external communications (e.g. task coordination, progress tracking/reporting, dependency management).
• Meets and Groomed backlog with Product Owner weekly. And ensured that continuous and active backlog grooming/refinement sessions with the entire teams occurs 2-3 times a week.
• Organizes and facilitates program increment planning, daily stand-up meetings, iteration reviews, retrospectives, refinements and sprint planning, and other agile related events. Including vendor related meetings.
• Calculates ongoing team capacity and velocity for upcoming sprints and Program Increments.
• Highly skilled in team facilitation, conflict resolution, implementing best practices, team empowerment and creating a culture of transparency
• Experience leading multiple Scrum teams in a variety of contexts (different team sizes, different cultures, co-located vs. distributed) and currently functioning as a scrum master in a SAFe environment with two geographically dispersed Kanban teams.
• Excellent oral, written, mentoring, and presentation skills with leadership and interpersonal skills to engage and motivate team members
• Removes impediments and barriers that hinders the team’s progress/goal. Creative thinker with different techniques on ways to track and ensure that defects/impediments are resolved at a timely manner.
• Coached and Trained Development Team to understands and maintains commitment to the Definition of Ready (DoR) and the Definition of Done (DoD)
• Meets weekly with other Scrum Masters and the Release Train Engineer (RTE) in Scrum of Scrums and update team’s progress. Also, notify the RTE of any team impediments the team might be facing and how the team plans to resolve those issues.
• Ability to work under pressure and adhere to tight deadlines with strong attention to detail required. Self-motivated with the ability to adapt to a changing environment.
• Ability to lead immature teams to become self-organize, self-independent and gain a higher level of self-maturity.
• Experience using Agile performance metrics to drive accountability and continuous improvement
• Gather and present scrum metrics to the team at the end of every sprint such as the Burndown and burnup charts, throughput, cycle time, planned velocity vs. actual velocity, roadmaps, cumulative flow diagram etc.
• Configured the teams storyboard in VersionOne to reflect the scrum lifecycle, story points, cycle time etc. for the purposes of transparency within the team.
• Works with program team, business leads, incident management and development team to adhere to 95% compliance with service level agreement and maintain throughput and cycle time under defined control limits.
• Led multiple program increment ceremonies ins SAFe and ensured that product owners, BA’s and the teams do some pre-work such as refining and estimating user stories ahead of time before coming for the PI planning.
• Coached and mentored teams, PO’s and BA’s on the continuous improvement and ongoing excellence with the Agile methodology.
• Environment: VersionOne, Kanban, Task board, Storyboard, MS Office, Java, SharePoint, Skype, WebEx, Outlook, Zoom.

Agile Delivery lead/Scrum Master

Confidential, Richmond, VA

Responsibilities:

• Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach
• Experience and knowledge of other Agile Frameworks and Methods (XP, Kanban, etc) a plus
• Facilitate team meetings and teamwork to continual improvement of team’s agile practices
• Strong ability to balance data with other factors when making decision, ability to integrate agile principles and work products
• Ability to work effectively in cross functional team environment, and able to balance workload and prioritizes effectively. Able to manage self and time to meet commitments
• In depth knowledge of Software Development Life Cycle process which includes Waterfall and Agile-Scrum.
• Works in testing and documenting results in Jira.
• Assisted in creating test plans, prepared and executed test cases and wrote test summary reports, issue tracking and work allocation using tools like HP ALM/QC, Rally and JIRA.
• Active participation in discovery sessions, interviews, document-reviews, plan setup, plan configuration with clients.
• Proactively identify and highlight all project risks to the appropriate internal and external stakeholders.
• Involved in Client interaction and support to the marketing team. User meetings resolve implementation and performance issue.
• Ensured coordination between product owners, analysts, developers and QA. Created and routinely updated Sprint Burn-down Chart, Sprint Burn-up Chart, and Task Board in JIRA to track team’s progress toward goals.
• Motivate team players with excellent business, analytical, communication, presentation, and management, technical and written skills.
• Used JIRA for allotting tasks, user story management, issue tracking, and requirement traceability. Co-ordinated with the team to document plans and product knowledge in Confluence.
• Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all level across the company to manage, inform and influence outcome
• Accountability for the end-to-end planning and execution of one or more projects with cross functional and self-organized Agile teams.
• Translate complex business and technical requirements into project requirements.

Scrum Master

Confidential, Irving, Texas

Responsibilities:

• I mentored less experienced team members to adapt to scrum/agile best practices to deliver quality product in a complex project environment
• Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability
• Deep knowledge of Agile and Agile Frameworks: Scrum, Kanban, XP, SAFe
• Actively participated in sprint planning activities, daily stand ups, sprint reviews and sprint retrospectives
• Actively participated scrum of scrum meetings with program manager
• Updated technical documentation in Confluence and created widgets on JIRA dashboard to help the scrum team view progress, ensured well written acceptance criteria is maintained for user stories.
• Encouraged self-organization, meaning that the team itself should remove issues wherever possible
• Helped in data migration and storage to AWS through simple storage services (S3)
• Assigned permission and granted privileges to users/entities using the Amazon IAM role
• Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution
• Facilitated discussions, decision making, and conflict resolution meetings
• Assisted internal and external communication, improving transparency, and radiating information
• Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog
• Keep Salesforce instance on latest release, evaluate new features and best practices

Environment: Jira, Kanban, Task board, Virtual studio, Rally, MS Office, TFS, Java, SharePoint.

Scrum Master

Confidential, Miami, Florida

Responsibilities:

• Provide Agile coaching and facilitating Scrum teams for major workstreams.
• Simultaneously leading multiple teams to deliver value added features through several agile methodologies including Scrum, Kanban etc
• Drive enterprise-wide programs of work across multiple, complex teams, including software engineering, outsourced technology vendors/consultants, product management, and quality assurance personnel.
• Facilitate Scrum meetings among management personnel
• Manage geographically and culturally diverse teams in the USA, Puerto Rico and India.
• Form a team from informal stakeholders; inspire them and coach scrum masters.
• Support the adoption of Scaled Agile framework and optimize the flow of value through the Agile Release Train (ART) using various tools and processes.
• Facilitate Planning Iteration (PI) ceremonies.
• Working experience in Scrum/Project Management tools like Share point and JIRA, which aided in facilitating Agile ceremonies like Sprint Planning, Sprint Execution and Daily Stand up Meeting, Sprint Review and the Sprint Retrospective with PO and the team.
• Provide a bridge between various business stakeholders including product, pricing, and product development.
• Utilizes tools including Jira and Rally for collaboration, planning, issue creation and tracking
• Keeps an eye out for continuous improvement in our Agile practices and once identified, drive the improvement
• Ability to coordinate activities with various teams (vendor, ALM users, network, database, Unix) to structure solutions
• Experienced with Scaled Agile Framework for the Enterprise (SAFe), including release planning and portfolio backlogs
• Communicate clearly, maintain program transparency

Oracle DBA

Confidential, Miami, Florida

Responsibilities:

• Performed Installation and configuration of Oracle 11.2.0.1 database on linux/unix platform.
• Responsible for Database Backup and Recovery using RMAN as well as database and schema refreshes using DATAPUMP
• Daily monitoring of database using tools like OEM, SQL developer as well as scripts
• Handling large database environments (Data warehouse) using Oracle Enterprise Manager (OEM) on daily basis observing the performance of production database and constantly monitor performance and space management issues and accordingly providing recommendations to make database healthy and running.
• Data loads using SQL*Loader and refresh the test environments using Data Pump export/import
• Administering the databases using Grid Control including but not limited to Space Management, Performance Tuning, and Workload Analysis (AWR, ADDM)
• Involved in setting up disaster recovery sites using Data Guard technology. Configuring the Physical Standby, active data guard and snapshot standby database
• Used Shell Scripts to automate database operation and schedule jobs using CRONTAB
• Created and managed the RAC clustered databases on Solaris and HP-UX used ASM
• Working with Oracle Support to fix the production issues.
• Involved in capacity planning
• Providing application support to create database objects and apply database changes.
• Worked on Database Wallet and TDE (Transparent Data Encryption) for Encrypting the Sensitive data using column encryption and tablespace encryption.