Technical Project/program Manager And Product Owner Resume
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SUMMARY
- Over 13+ years of experience in delivering mid to large scale IT projects, managing and leading teams of 10+ members in data driven agile environments.
- Technical expertise in building and delivering innovative customer focused solutions, data & service integrations, developing product and technology roadmaps, collaborating across cross - functional teams and leading through lean/agile principles.
- Passionate about creating and delivering products with emphasis on great end user experience along with increasing revenues, reducing costs and making businesses succeed.
TECHNICAL SKILLS
- Full Life Cycle Project Management/SDLC, Stakeholder Management, Client Relations, Requirement Gathering, Technical Documentation, Risk Management
- Agile Scrum/Scaled Agile Framework, Quality Leadership, Teamwork and Collaboration, Project Planning, Design, Implementation, Cloud Services and Product Vision, Roadmap & Strategy.
- Azure, Azure DevOps, Microsoft TFS, Jira, MS Project, Excel, Powerpoint, Visio, Slack, Zeplin, Confluence, SharePoint, Adobe Analytics, Microsoft SQL Server
- SQL Developer, Oracle Endeca, PL/SQL, VB Script, Java Script, Angular JS, SQL Navigator, Rain, Putty, Jenkins, Win Merge, VI, Stash, GIT, VSS, SVN, VSTS.
PROFESSIONAL EXPERIENCE
Confidential
Technical Project/Program Manager and Product Owner
Responsibilities:
- Drove technical requirements, design, development, and deployment efforts in developing features for customer facing MBF Search Application in data integrations with other external applications that indexed around 3M records per day, displayed up to 500K records in search results and received 8M visitors per year - was able to increase the visitor count by 10% over a period of 6 months.
- Collaborated with cross functional teams, engineering(devs and security engineers) and business teams managing technology roadmap to support efforts in migrating MBF Search application from BEN (Boeing Enterprise Network) to MS Azure Cloud - with potential cost savings of 120k per year.
- Worked closely with Dev teams in implementing Code upgrade from JS to Angular JS for MBF Applications, worked with DevOps teams on Builds deploys through Continuous Integrations, planned and coordinated releases for these projects.
- As part of Azure migration project, worked with architects/dev in developing and implementing REST API for MBF Search application to enhance Search type ahead’s functionality and to display improved Search Results. Involved in testing this API using postman to validate and analyze request/response times between BEN and Azure environments.
- Developed technology roadmap working with Business and Engineering teams, translated the technical and design requirements into Objectives, Features and user stories in Azure DevOps. Worked with Agile teams on prioritizing, scoping, product backlog refinement, Sprint planning/grooming sessions to define requirements and acceptance criteria for User Stories
- Provided ongoing resource management support for the Management. Worked with onshore/offshore teams in onboarding resources to MBF SharePoint and Search projects. With continuous improvements and coaching increased the team’s velocity by 30% every 12 weeks.
- Managed technology roadmap for implementing Adobe Tracking across MBF SharePoint and Search applications providing insights into customer usage of various MBF key features and capabilities, further leading to feature enhancements and improvements for MBF application.
- Worked with UI/UX and Engineering teams to design and develop MBF Search UI prototypes, implementing those enhanced results on Search Page, drove more internal/external users across other revenue generating applications within Boeing Network.
- Created and maintained dashboards for Sprint Burn Down charts, KPI Reports and other project charts for reporting using Azure DevOps, providing transparency in communicating these metrics to Business/Management Teams.
- For Scrum/Agile teams facilitated planning for 2-week sprints, daily stand-ups, retrospectives, sprint closures, sprint demos and other Scrum related meetings.
- Identified, tracked, and managed key blockers, risks and dependencies with continuous monitor and resolution ensured project milestones are achieved for successful project releases.
- Facilitated Program Increment (PI) planning for MBF Search, MBF SharePoint Teams in Agile Release Train (ART) to synchronize, collaborate, define, and drive scope, align on workflows, objectives, and releases with other teams in the ART
- Led meetings with Business stakeholders and Management on project planning, releases, schedules, and project status. Coordinated Team/PI demos meetings with dev teams, Management, Business, and other Stakeholders.
Confidential
Senior Business Analyst/Project Manager/QA Lead
Responsibilities:
- Collaborated with Business/Stakeholders to gather business requirements and translate them to functional/technical design documents. Documented Business Process Flows and performed Gap and Risk Analysis.
- Performed gap analysis to identify Key feature improvements within Centerpoint - Customer Onboarding tool, implementing these improvements enabled to onboard 15% more customers across 3 months.
- Worked with UX team/Product Manager to design and customize for Marketing Center’s UI and features, that improved user experience, increased customer adoption of this tool and ML’s customer Onboarding.
- Facilitated meetings for project planning, releases, schedules, and project status. Coordinated Team/PI demos meetings with dev teams, Management, Business, and other Stakeholders.
- Actively involved in rolling out frequent feature enhancements to business users in Agile/Scrum Environments. Lead QA team in assisting with test plans/execution, incremental builds/deploys, track test coverage progress, triage and prioritize issues etc.,
- Developed Test Progress/Coverage Reports, Bug Status Reports and other JIRA dashboard Reports etc., presented them to Business Stakeholders, Leads, Managers, Directors and VP in daily/weekly lead meetings
Confidential
Senior QA Engineer Lead/Project Manager
Responsibilities:
- Working with Business, Dev, DB and QA Teams, involving through all phases of SDLC, Led and managed project efforts for rebranding Market Leader Product for NRT and BHGRE Customers. Rolled out this product to approximately 40K NRT and BHGRE Customers that generated 20M revenue over a period of 6 months.
- Facilitated meetings for project planning, releases, schedules, and project status. Coordinated Team/PI demos meetings with dev teams, Management, Business, and other Stakeholders.
- Led QA team with Test Automation, incremental build deploys, Test case reviews and UAT Session coordination. Worked with business users to establish and maintain a consistent test methodology and resolve questions during the testing process.
- Involved in hiring and interview loops for new resources. Mentored and guided QA team with automation, test processes, domain and technical knowledge