Senior Instructional Designer Resume Rochester, NY - Hire IT People

SUMMARY

Eleven years’ experience designing, developing, and implementing custom learning solutions for 15 of the top 20 pharmaceutical companies in the world and more than 27 different companies in the biopharma/ human/animal health industry. Excels at learning strategies, training design, maximizing learner engagement, and enabling change management. Attention to detail and ability to stay calm in high - demand environments.

PROFESSIONAL EXPERIENCE

Senior Instructional Designer

Confidential, Rochester, NY

Responsibilities:

Serves as the “architect” of the learning experience by communicating with clients and working with colleagues to understand needs, business problems, approach, and objectives
Incorporates learning theory, current technology, design, and user experience into designing a cohesive training solution
Oversees development of all training materials
Utilizes excellent design, writing, communication, and collaboration skills, which leads to successful learner engagement and retention
Creates training material outlines that structures content and activities to optimize learning events for interactivity and engagement
Develops support tools for sales teams for new product/modalities and innovations in learning design
Mentors and coaches new hires and content developers in both the United States and Spain
Creates and leads information gathering and strategy meetings
Collaborates with stakeholders and subject matter experts to determine focused learning objectives and outcomes
Advises Sales and Marketing Departments of new ideas, solutions, products, industry trends, and research in the area of Instructional Design and Learning
Manages complex projects with many moving parts

Curriculum Specialist

Confidential, Rochester, NY

Responsibilities:

Maintained a strategic perspective of client accounts and projects to ensure curricula efforts are aligned with overarching goals
Anticipated and assessed impact of client requests and decisions on scope and curriculum strategy
Identified and supported efforts to win new or extended client opportunities
Partnered with Design Managers on new solutions and supporting Curriculum Leads with implementation, particularly with the more strategic or complex aspects of development
Served as the central expert and resource to the project and account team regarding all curricula
Reflected and reinforced core methodology in all design and development efforts
Ensured overall consistency and quality across all account projects, flagging potential variances and addressing them as necessary
Assisted with refining and implementing quality and process improvements
Identified coaching opportunities and initiated follow-up discussions
Communicated with clients and provided consultation in a professional and tactful way
Collaborated with various internal project and account team members

Senior Curriculum Lead

Confidential, Rochester, NY

Responsibilities:

Designed and implemented training strategies for top pharmaceutical companies including Merck, Bayer, Novartis, Biogen, Takeda, and other industry-leading bio/pharma companies
Developed a variety of engaging, highly customized training and change management solutions, including instructor-led training, virtual/remote training, scenario-based workshops, eLearning courses, quick reference materials, email and video-based communications, compliance training, and other training deliverables
Collaborated with project managers, design managers, writers, programmers, sales managers, and trainers to ensure consistency and quality
Consulted with and cultivated client relationships to gain understanding of expectations, business, and compliance requirements

Manager of Training Database Services

Confidential, Rochester, NY

Responsibilities:

Coordinated efforts between teams to ensure database requests were achieved in a timely manner
Created, maintained, and updated process documentation and recommended business practices
Developed a “Training Database Roadmap”, which is now used company-wide
Coached colleagues regularly about database setup, maintenance, best practices, and challenges