Program/Project Manager Resume

SUMMARY

Implemented and directed Project Management Offices (ePMO)
Integrated payroll systems with third - party vendors (Salesforce, SharePoint, Microsoft Dynamics…)
Produced technical, business and economic feasibility studies for project ideas
Planned project progress (define sub goals, milestones and tasks, time and resource planning)
Managed several infrastructure projects
Developed, executed, and audited tests plans
Managed project personnel responsible for implementation of the project tasks (hold and chair regular works meetings, motivate staff, manage conflicts and crises)
Monitored project progress and success (assess risks and hazards to the success of the project and take appropriate measures for avoidance)
Reported status and progress of new business partners as well as adoption and utilization (i.e., use of Client product) of existing partners in Salesforce
Analyzed and process the project experiences (best/worst practice)
Ability to motivate others at all levels in the achievement of the organizational goals
Excellent analytical and problem-solving skills
End to End M&A Integration experience including Pre-Acquisition Planning and Post-Merger Integration
Due Diligence, Execution and Integration of M&A Projects
HR M&A Projects Management
Recognized and develop recommendations of potential new work
Experienced in analyzing and streamlining systems to increase productivity
Recognized and developed recommendations of potential new work
Experienced in analyzing and streamlining systems to increase productivity
Ability to prioritize a broad range of responsibilities efficiently and effectively
Developed quotes, bids and proposals for various businesses (RFI and RFP submission and response)
Interacts with business, technical, internal and external resources on new and existing implementation solutions and partners
Supported process improvement of workflow, endeavors to stay current with technology trends, industry standards, and Client/customer strategy
Defined data goals, objectives, strategies, and standards

PROFESSIONAL EXPERIENCE

Confidential

Program/Project Manager

Responsibilities:

Provide strategic, operational, and fiscal leadership while working to reach long term goals and maintain organizational vision
Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives
Determine road map dates based on metrics and priorities.
Provide Executive level summary of Project Plan and weekly status.
Define requirements, metrics, and conducted vendor proposal evaluation
Responsible for managing solution development and costing during the proposal process
Develop a company from the ground up that focuses on supplying solutions and services for the Local, State, and Federal agencies
Responsible for implementing and maintaining the Salesforce configuration, schema, custom objects, and workflows
Set up and optimized Google Analytics properties and views in line with current product structure
Develop Strategies for re-implementation of the ERP System
Integration across multiple departments of the operating system with a focus on continuous improvement
Train associates on various aspects of ERP system
Project Methodologies used: Agile, Waterfall, and Hybrid

Confidential

Program Manager

Responsibilities:

Managed hardware, software, and firmware development.
Overall accountability for product success.
Premier customer contact, nurtured accounts to production status
Bridged the gap between internal and external customer expectations and engineering decisions by communicating effectively with both
Reported on the health of product and team performance against established service level agreements at weekly reviews with clients/customers
Established goals and milestones as per the desired results to be generated by the project
Evaluated the timely performance of different teams working on a project and documented the progress accordingly
Created weekly pipeline status report for all projects and programs across several departments
Generated Google Analytics weekly and monthly reports
Managed resource and capacity planning
Facilitated complex virtual and linked teams in multiple organizations
Chaired several forward-looking ERP architectural forums to ensure that solutions are easy to modify
Developed and managed project plans to on-time successful completion from request for proposal to product delivery
Project Methodologies used: Agile, Waterfall, and Hybrid

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