IT eCommerce Project Manager Resume

SUMMARY

Solutions - oriented IT professional with over 10 years of diverse technology experience. Adept at e-Commerce B2B & B2C omni-channel solutions, systems analysis, change, release, and project management. Proven leader delivering IT eCommerce projects from small to large, using both Waterfall and Agile methodologies.

PROFESSIONAL EXPERIENCE

Confidential

IT eCommerce Project Manager

Responsibilities:

Led and monitored several projects with varying levels of complexity; identified and mitigated potential risks, determined project scope, manage requirements, schedules, change control, and manage resources to support software development projects.
Work with the Project Management Office to determine the project's OPx & CAPx expenses; Collaborate with internal and external stakeholders to gather project requirements; Estimate project budgets and writing all necessary documentation for approval
Overall project governance, including ensuring compliance to industry, PMx, GxP, HIPAA, and government regulations
Spearheading software development projects, with a primary emphasis on Agile development facilitating morning stand-up meetings with the project scrum team, assessing project risks and proactively resolving issues, Tracking project timelines, deliverables, and budgets
Increase speed to market by improving Software Quality Assurance proficiency by 40%
Developed JIRA dashboards to address dynamic performance metrics; Incorporated site by analytics to
Productively manage remote project teams by developing results-based metrics utilizing dynamic JIRA dashboards and utilizing remote collaboration tools such as MS Teams and SharePoint.

Confidential eCommerce Technical Manager

Responsibilities:

Own enterprise release management; Led independent IT org teams to utilize Agile methodologies, mainly SCRUM, Championed and implemented Agile Release Train, reducing defects in development builds by over 95%, while increasing efficiency and speed to market for new products, feature enhancements, and technical debt deliverables
Lead a team of 6 developers in ongoing daily development activities, code reviews, ensure compliance with development standards and best practices, review and approve project designs for compliance with overall system architecture. Apply standard development practices throughout the software development life cycle (SDLC)
Perform risk management to minimize project risks, expedite resolve SCRUM team blockers & impediments, manage project scope, control resource availability & allocation, manage project planning, execution, and delivery
Manage communications to business leaders and relevant stakeholders to ensure product roadmap alignment; create matrix reporting for Senior Leadership
Manage strategies to address and technical debt, develop KPI metrics and dashboards, resulting in 65% reduction of production bugs, significantly improving B2C site usability, functionality, and business transaction performance
Conduct requirements gathering, systems analysis, and design, and document user stories
Develop and manage GitHub repositories, including branching, merge strategies coupled with Jenkins build delivery automation to support enterprise DevOps initiatives
Technical documentation of data modeling, integration points, and business processes for eCommerce B2C implementation
Serve as technical project lead for initiatives across functional (development/testing, deployment, systems/infrastructure) and project teams to ensure continuous process and performance improvements for business transactions across all front, middle, and back-end technologies for our eCommerce platform (Hybris storefront, service middle tier, mobile application, and ORACLE systems)

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