Agile Coach Resume

SUMMARY:

I am an experienced Agile Coach and Scrum Master with a demonstrated history of working with culturally diverse, geographically dispersed teams, building SAAS applications and maintaining software infrastructure at scale.My strength is keeping the big picture in focus while drilling down to the details and driving to deadlines. I work with diverse cross functional teams focused on product and DevOps following Agile frameworks. I coach teams and mentor individuals while building team collaboration for customer focused product releases.

TECHNICAL PROFICIENCY:

Project Management: JIRA, JQL, Confluence, Agility Health Radar, Trello

Software Development Process: Scrum, Kanban, SAFe, Lean, Waterfall

Analytics: Periscope Data, New Relic, Chronograf, Grafana, Kibana

Software Development: Python, SQL, HTML, CSS, Github, AppleScript

Operating System: Linux, MacOS, Windows, Raspbian

Design: Sketch, Adobe Illustrator, Adobe Photoshop, 3ds Max

Recruitment Tool: Greenhouse, SmartRecruiters

Support: Zendesk

PROFESSIONAL EXPERIENCE:

Confidential

Agile Coach

Responsibilities:

Coached 3 engineering teams simultaneously for years that worked with product, DevOps and software support
Successfully implemented agile practices with teams that followed traditional processes
Prioritized similar nature of work to specified sprints that resulted in 50% more story point completion per sprint
Improved communication for distributed teams by implementing shorter yet informative meetings
Worked closely with the product owners to increase visibility of product requirements to the teams
Introduced and facilitated a balanced distribution of work (for some teams) between development work and ongoing client requests for software support.
Established a standardized method of setting Epics to correspond with the teams and individual performance.
Engaged in difficult conversations, and helped foster an atmosphere of safety for team members and their ecosystems to have safe conversations
Coached senior leadership and teams in the application of Agile and Kanban software tools and techniques that are best suited to the teams and the problems they are working on
Worked effectively at influencing, motivating and inspiring individuals and teams at all levels
Mentored scrum masters for new teams.
Being an expert in JIRA, JQL and Confluence, I had administrative privileges and gave access to users and supervised project board and Confluence spaces as was necessary.

Confidential

Scrum Master

Responsibilities:

Organized and facilitated release & sprint planning, release & sprint retrospectives, daily stand - ups and inter-team dependency meetings.
Assisted teams in tracking and communicating team progress and metrics.
Supported and empowered the team to make appropriate commitments through story selection and task definition.
Identified and removed any impediments/distractions that interfere with the team’s ability to deliver against team commitments.
Facilitated and guided teams and individuals transform from traditional software development processes to Agile processes.
Shielded teams from unnecessary interferences
Incorporated epics, themes, business problems and features into concise user stories that are granular enough to be achieved in a single sprint
Pioneered Scrum of Scrums with representatives from other engineering teams.
Worked with distributed teams and regularly conducted 1-on-1 meetings with team members for removing blockers.
Facilitated teams to become more transparent about long and short-term goals.

Confidential

Human Resources Executive

Responsibilities:

I was largely responsible for technical recruitment during this time.
I had to constantly work with the engineers that helped me better understand the dynamics of the engineering teams.
I conducted interviews along with our engineers for all technical openings and gathered feedback towards a decision.

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