SUMMARY:

• Project Planning and Life Cycle Management (LCM), using Information Technology (IT) and Continuous Process Improvement (CPI)
• Achieve organizational goals on time and within budget by directing internal / external resources and managing stakeholder relationships / expectations, using strong communication, time management, and interpersonal skills.
• Lead domestic and global technology efforts from initial needs assessment and technology evaluation through full - scale implementation utilizing various methodologies such as Agile and Waterfall, addressing business challenges in Aerospace, Healthcare, Logistics, and Manufacturing industries.
• Leverage business savvy and innovative problem-solving skills for continued process improvement.
• Mentor teams through mission-critical projects in ever-changing environments and partner with internal and offshore teams.
• Approachable and focused leader. Comprehensive knowledge of Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), and industry-specific guideline regulation compliance.
• Global Cross - Functional Collaboration and Stakeholder Management | Agile Principles|
• Quality Review | Contract Management - Federal Acquisition Regulation | Requirements Analysis
• Risk Mitigation | Change Management| Procurement and Vendor Management |Software Development Life Cycle

TECHNICAL SKILLS:

Software: Microsoft (MS) Office Suite - Word, Excel, Power Point, MS Office 365, MS Visio, MS Skype / GoToMeeting, JIRA, EDI, Oracle E-Business Suite, MS Active Directory

Hardware: IBM Mainframe, Dell and Hewlett Packard (HP)

Methodologies: Waterfall Software Development Life Cycle (SDLC), Agile, Scrum, Contract Lifecycle Management (CLM), FAR, Release Management (RM and Knowledge of Six Sigma

PROFESSIONAL EXPERIENCE:

Confidential, Wallingford, CT

Senior Business / Technical Project Manager

Responsibilities:

• Utilizing Waterfall and Agile methodologies oversaw 25+ transformation projects.
• Implemented solutions cross functionally.
• Engaged stakeholders from multiple disciplines, including business executives, vendors, and consultants.
• Facilitated IT & business requirements for multiple, simultaneous projects, working with cross functional stakeholders.
• Verified project objectives were thoroughly understood, analyzed, documented, reviewed, and that signoff was achieved by directing and managing participation in requirements review sessions.
• Ensured adherence to service-level agreements and compliance throughout project lifecycle by providing the necessary monitoring and oversight.
• Generated project performance reporting and routine status updates, applying risk mitigation strategies as needed for successful implementations.
• Ran weekly project team, steering and status meetings to provide the necessary oversight of deliverables, issues and potential risks.
• Directed and provided oversight for quality assurance testing phase, ensuring necessary training to impacted personnel.

Confidential, Hartford, CT

Senior Project Manager

Responsibilities:

• Managed enterprise-wide initiatives within revenue cycle department with projects focused on process improvement, regulatory, compliance, and revenue cycle process.
• Developed and fostered partnership through ongoing engagement with key stakeholders, senior management, and vendors, maintaining open communication with all parties.
• Managed cleanup of duplicate records in Enterprise Master Patient and Index (EMPI) database by planning and managing project resources for implementation of $1M Data Integrity project.
• Determined strategic direction by collaborating with business sponsors, vendors, and impacted stakeholders.
• Assessed impact to EMPI database by leading joint applications sessions, analyzing and reviewing system processes.
• Determined project requirements and negotiated contractual terms by working with vendor partners.
• Delivered information for effective decision-making by generating and interpreting project status reports for senior manager steering committee.
• Validated EMPI database functionalities, overseeing user acceptance testing (UAT).
• Ensured best practices and processes were followed by providing mentorship / guidance to junior project managers.

Confidential, Ridgefield, CT

Senior Project Manager

Responsibilities:

• Facilitated creation and input of business intelligence documentation into Boehringer Ingelheim’s portfolio management system by partnering with senior managers, global stakeholders, and program / project managers.
• Adhered to Waterfall lifecycle methodology.
• Oversaw / supported inter-related projects for application readiness, for MS Windows 2007 / Office 2010 rollout coordination in 26 countries with $10M budget and 50 staff resources by partnering with global stakeholders and assisting business analysis, project and budget management, resource planning, and execution efforts.
• Assisted planning activities for business case development, project plans, business requirements, and intelligence documents by partnering with program managers.

Confidential, Hartford, CT

Project Manager

Responsibilities:

• Managed stakeholder relationships and ongoing engagement with business sponsors and steering committee by providing project status and financial information updates.
• Supported key project initiatives and assessed resource allocation needs by conducting risk assessments and developing intelligence documents.
• Recruited to take over design and rollout phase of enterprise Payroll System Project, comprised of time, attendance, security, reporting, retroactive, and out-of-sequence components.
• Delivered lagging project by encouraging stakeholder involvement, coordinating with IT, overseeing offshore developers, and facilitating requirements across multiple business units.
• Completed IRS mandated Shareholder Tax Compliance Project with $5M budget and 9 resources by providing leadership, supporting quality control issues, coordinating developers and testers, and validating end results.
• Verified applicable daily trades were applied to employee accounts by vetting UBS and ADT process requirements, synchronizing system processes and business.

Confidential, Milford, CT

Project Manager, Business System and Analysis

Responsibilities:

• Aligned process improvement initiatives with stakeholder expectations while achieving financial, operational, and customer service goals.
• Worked in collaboration with the PMO office to assist with developing and implementing a waterfall lifecycle process to be utilized globally for all Neopost projects.
• Oversaw monthly revenue reports with extracted data for 30 core product lines by utilizing Oracle Management and JD Edwards systems, directing IT offshore development team.
• Implemented online ordering system for Neopost’s customers by collaborating with business stakeholders, vendors, and IT.
• Ensured seamless communications between groups by liaising between internal / external resources, vendors, and IT groups, onshore and offshore.