SUMMARY

• PMP - PMI Champion-Full lifecycle SDLC, Agile, Waterfall, RAD, Full Life Cycle PM, Risk Manager, Change Manager, Scrum Master, Process Improvement Owner. Expert Leader of Software Development, Implementation, and Integration projects and all Business Project Management projects.
• Cross Functional Communicator and Project Manager- Manage project teams across multiple disciplines ranging from 3 team members and stakeholders to over 50 including software developers, line managers, business analysts, state and municipal government agency officials, network engineers, data warehouse engineers, regulatory officials, etc.
• Budget, Scope, Time Management- Managed projects ranging from $50,000 to $3,000,000 some projects spanned multiple fiscal years.
• Strategic Business Innovator-20 years’ project and product management, business process improvement, client relations, customer analyses, and strategic planning. Adept at developing strong client and working relationships within a team environment
• Customer Focus/Client Relations-Client relationship manager skilled in gathering and translating requirements, benchmarking, customer analyses, and customer service.
• Strong Communicator and Technology Proponent-Excellent communication, presentation, interpersonal, and computer skills. MS Project, Clarity, JIRA, Daptiv, Salesforce and CRM experienced user.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

• Full software development, implementation, and business intelligence lifecycle project manager. Manages multiple application development, and business intelligence projects from original concept through final implementation and post-project assessment. Accountable for meeting project objectives within established timeframes.
• Plans and schedules project timeliness, project budget, and milestones using, Sharepoint, Daptiv, Clarity, MS Viso, MS Excel, and other tools. Accountable to ensure large project team is resourced as needed.
• Develops all project management plans according to PMBOK and PMO standards including project charter, project plan, scope plan, risk plan, WBS, communication plan, quality plan, budget management plan, risk and issue management plan, resource plan, contractor management plan, status reporting, and variance reporting.
• Organize, manage and direct project team tasks and assure the proper application of PMO standards, tools and methodologies in project work.
• Elicit, gather, translate and communicate software and business requirements from stakeholders and subject matter experts.
• Determine reporting and project progress tracking (management information system). Develops and delivers progress reports, budget reports, risk reports, scope management reports, resource assignment matrix and reports, contractor and vendor management reporting, proposals, and PowerPoint presentations.
• Communicates project expectations to team members and stakeholders in a timely and clear fashion.
• Assesses and effectively manages all of the risks associated with business objectives and activities to ensure alignment to company strategy and policy.
• Aligns customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.
• Utilizes knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems to meet diverse needs and solve and circumvent issues.
• Developed and maintain project budgets
• Plans, organize, monitor, and controls projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.
• Manage organizational IT policies, standards, and procedures.
• Effectively communicate, transmit, receive, and accurately interpret ideas, information, and needs

IT Product and Project Manager

Responsibilities:

• Client Liaison, project manager, and customer relationship manager.
• Full lifecycle software development and business project management
• Interfaced with vendors, internal and external customers, project managers, and executives to manage the project lifecycle including software product development.
• Acted as product specialist for system development projects.
• Led system development lifecycle for IT Software Development, Implementation, and Integration projects of ERP, CRM, Claims and Billing, and Security projects.
• Create project charters, project scope definition, collect requirements, develop user story, project plans, process flow, estimate to complete, work orders, WBS, RACI charts, WBS, control accounts, set-up work packages, develop MS project schedules, Gantt charts, link resources, critical path review, develop communication plan, performance measurement baseline, client presentations, risk plans, and develop templates for clients to use to manage project management functions.

Project Manager/Energy Project Consultant

Confidential

Responsibilities:

• Managed full lifecycle projects with over 100 project team member, vendors, subcontractors, and stakeholders and budgets up to $3,000,000.
• Developed project budgets, schedule, and project plans for fixed price, time and materials, and cost plus projects
• Daily Interface with the project team including multiple vendors, client’s project managers, state and municipal government personnel, contractors, stakeholders, department leads, engineers, managers, finance and accounting, etc.
• Developed master project and program plan, scope statement, project charter, implementation plan, vendor management plan, project schedule, issue logs, service level agreements, weekly and monthly status reports, project and energy savings analysis, budget management plans, contract management, etc.
• Prepared project status and communication reports and presentations for municipal government agencies and stakeholders.
• Liaison for municipal and state government officials, vendors, contractors, project managers, and administrators.
• Identified business needs, and gathered requirements of the customers, developed and marketed solutions to meet those needs, and managed the project throughout the implementation and post implementation of the products and services.
• Prepared project budget reports and analyses, billing analyses, cost effectiveness analyses, reviewed product technical specifications, and other program or technical documentation.
• Managed the development, design, or construction of energy conservation projects to ensure acceptability of budgets and time lines, conformance to federal and state laws, or adherence to approved specifications.
• Reviewed or negotiated purchase agreements.
• Conducted project jobsite observations, identify current technology and recommend energy efficient upgrades including photometric studies, lighting power density, modeling, regression analyses, code compliance review, installation scheduling, field inspections, or sub-metering to collect data for energy conservation analyses.
• Trained personnel or clients on topics such as energy management.
• Evaluated construction design information such as detail and assembly drawings, design calculations, system layouts and sketches, or specifications.
• Inspect or monitor project energy systems, including heating, ventilating, and air conditioning (HVAC) or day lighting systems.
• Made project enhancement recommendations regarding scope.
• Directed the work of contractors or staff in the implementation of energy management projects.

Project Manager

Confidential

Responsibilities:

• Managed full lifecycle projects with over 100 project team member, vendors, subcontractors, and stakeholders and budgets up to $3,000,000.
• Developed project budgets, schedule, and project plans for fixed price, time and materials, and cost plus projects
• Daily Interface with the project team including multiple vendors, client’s project managers, state and municipal government personnel, contractors, stakeholders, department leads, engineers, managers, finance and accounting, etc.
• Developed master project and program plan, scope statement, project charter, implementation plan, vendor management plan, project schedule, issue logs, service level agreements, weekly and monthly status reports, project and energy savings analysis, budget management plans, contract management, etc.
• Prepared project status and communication reports and presentations for municipal government agencies and stakeholders.
• Liaison for municipal and state government officials, vendors, contractors, project managers, and administrators.
• Identified business needs, and gathered requirements of the customers, developed and marketed solutions to meet those needs, and managed the project throughout the implementation and post implementation of the products and services.
• Prepared project budget reports and analyses, billing analyses, cost effectiveness analyses, reviewed product technical specifications, and other program or technical documentation.
• Managed the development, design, or construction of energy conservation projects to ensure acceptability of budgets and time lines, conformance to federal and state laws, or adherence to approved specifications.
• Reviewed or negotiated purchase agreements.
• Conducted project jobsite observations, identify current technology and recommend energy efficient upgrades including photometric studies, lighting power density, modeling, regression analyses, code compliance review, installation scheduling, field inspections, or sub-metering to collect data for energy conservation analyses.
• Trained personnel or clients on topics such as energy management.
• Evaluated construction design information such as detail and assembly drawings, design calculations, system layouts and sketches, or specifications.
• Inspect or monitor project energy systems, including heating, ventilating, and air conditioning (HVAC) or day lighting systems.
• Made project enhancement recommendations regarding scope.
• Directed the work of contractors or staff in the implementation of energy management projects.

Project Manager

Confidential 

Responsibilities:

• Manage the project team including all subcontractors.
• Develop project plans, budgets, Gantt charts, schedules, statements of work, risk plans, subcontractor purchase agreements, EVM status reports, purchase orders, work breakdown structures (WBS), control accounts, presentations, client reports and other analysis and plans.
• Ensure Projects and Programs are executed using agreed standards & processes.
• Review and approve all project documentation.
• Resolve and manage problems and issues ensuring project success
• Draft all monthly project financial cost reporting.
• Prepare status reports for use in communication to stakeholders.
• Escalate issues and areas of concern to management team.
• Actively assist in developing the annual program management, marketing, pricing, and sales strategy with senior management based on market analyses, competition, past performance, and corporate objectives.
• Ensure staff and sub-contractors timesheets were accurately completed
• Generate Work Packages and Work Instructions.
• Provide project support for all off site activities.
• Plan and coordinate business development and client engagement activities. Conduct market research, competitive benchmarking and customer focus analyses to assist in developing an integrated consumer approach consistent with market strategy.
• Real-time project management reporting.
• Obtain information that relates to the identification of opportunities, qualification of leads, and client technical, financial and scheduling objectives to deliver proposed services within the construct of the agreement as well as on time and on budget.
• Contribute to the customer, corporate, and strategic development and makes recommendations regarding the overall business marketing strategy.
• Ensure the development and implementation of approaches with direct accountability for the achievement of performance, growth, penetration and corporate objectives.
• Collaborate with interdepartmental teams to evaluate prospective clients and act as a liaison in conjunct with lead designers to insure that existing clients’ needs are well defined and executed.
• Consistently communicate with client and implementation team to meet stated goals and objectives and assist in team integration in matrixed environment. Awards/ Achievements: