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It/business Program Manager Resume

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SUMMARY

  • A forward - thinking and results-driven Project Manager with comprehensive expertise in business process re-engineering, change management, Waterfall and Agile methodologies, performance management, cost reduction, budgeting and forecasting, financial consolidation and reporting, and internal controls.
  • Established capabilities in problem resolution with on-time project delivery, while motivating teams and significantly improving best practices and business performance.
  • Collaborative and versatile manager with a unique blend of business, analytical and technical skills.
  • Proven aptitude for improving accuracy and efficiency, ensuring compliance, and consistently achieving on-time project delivery.

TECHNICAL SKILLS

  • MS Project, Azure DevOps, Planview, Project Place
  • MS Teams, Jira, SharePoint, Clarity, Oracle Cloud
  • Oracle 12i, Oracle 11i, Oracle Discoverer, Microsoft Dynamics GP
  • Hyperion Essbase/Enterprise/Pillar
  • SQL Navigator, JD Edwards, SAP, BMI Reporting
  • Microsoft Office Suite (Proficient in Excel, MS Word, MS Access, Power Point, Visio)

PROFESSIONAL EXPERIENCE

Confidential

IT/Business Program Manager

Responsibilities:

  • Coordinated/co-managed project management activity delivery of the SAP SuccessFactors Employee Central Implementation Program to improve the execution of global HR services across enterprise
  • Identified opportunities to streamline processes to provide increased business value across 57 countries, 158,000 employees
  • Collaborated with SME’s, Product Managers, Business partners and Technical Project Managers to align on program objectives and deliverables
  • Developed project plan and responsible for multiple testing plans throughout user acceptance testing, mock cutovers and deployment to Production.
  • Oversaw regression and interface testing for SAP ECC HCM to Success Factors, utilizing DevOps
  • Transitioned entire Global Implementation program to 100% Virtual including go live War Room and Hypercare
  • Program Budget of $8M and 80 core team members
  • Lead IT & Business Project Manager for Record to Report Workstream delivery of the Oracle Fusion Cloud ERP Business Transformation Program to drive standardization for all global business processes
  • Directed day-to day project management activities including scope, timelines, resources, risks and issues, dependencies, in adherence to formal PMO processes
  • Conducted workstream requirements gathering, documenting user stories and updating workflow effort
  • Coordinated workstream design efforts, development activities, and reporting using hybrid Waterfall & Agile methodologies
  • Engaged with stakeholders to align requirements, mitigating risks, and issues and to ensure project objectives are met
  • Testing Lead to establish and direct the process for the Systems Integrated testing and User Acceptance testing using Jira
  • Training lead to coordinate all global training events
  • Multi-phase program with $20M budget, 200 program core team members, Record to Report had ~50 core team members
  • Lead IT & Business Project Manager for the Record to Report Workstream delivery of the PACE Acquisition/Integration Program
  • Governed day-to day project management activities including scope, timelines, resources, risks and issues, and dependencies
  • Developed project plan and multiple testing plans throughout user acceptance testing and deployment to Production
  • Guided and delivered over 25 simultaneous strategic initiatives and projects supporting the Finance work stream
  • Managed the full project life-cycle of internal and external systems integration, application development, data migration and software implementation projects
  • Stewarded requirements identification, managed timeline, identified risks and dependencies and held Gate Reviews
  • Project budgets ranged from $300K to $3M. Number of project team members ranged from 20-75 team members
  • Established the Project Delivery Life Cycle (PDLC) project methodology and governance; assisted in implementing standards and processes including project sizing, project dependencies, resource utilization and status reporting

Confidential

Sr. Consultant

Responsibilities:

  • This led to establishing bulk parts inventory control & management. Coordinated the research, analysis and implementation of new and/or revised cost accounting policies and procedures. Oversaw project management of full system GL integration between enterprise software (EXACT MAX) and the corporate financial system.
  • Launched a journal entry review and approval process which improved accuracy and efficiency of the closing process by 50%. Spearheaded a review process for 593 balance sheet accounts, 248 fixed asset accounts, and 91 bank accounts. Achieved 90% of all balance sheet reconciliations within 5 months, meeting first audit deadline for the organization.
  • Defined the requirements, assumptions, and constraints with stakeholders and created the WBS.
  • Tested nightly IT interfaces for eight ancillary systems in 35 departments and reviewed error output with IT.
  • Overcame internal control deficiencies on a SOX compliant engagement eliminating $20 Million in variances. Instrumental in developing and implementing processes to maintain efficient and accurate reconciliations through directing entities on appropriate standard practices.

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