PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

• Team Lead and subject matter expert for the HR Time and Expense, Labor Distribution and Travel Team
• Develop and maintain effective partner relationship with client
• Develop and maintain Status Reporting for Supplemental Support Services team to client
• Provide support to the end user community to resolve mid - level business process and system Help Desk tickets for ERP solution
• Recommend and implement performance and process improvements saving client over $200,000
• Solve mid to complex problems, working through issues and defect logging
• Maintain testing, research, defect and deliverable documentation, and status reporting
• Document and conduct move to Production Validation Sessions with Client
• Project lead for 1099 Annual Tax Processing
• Develop and maintain project plan
• Partner, consults and assists other project teams

Confidential

Data Resource Analyst

Responsibilities:

• Designed and conducted studies of University operations in such areas as research activities, finance, personnel, student programs, courses and enrollment
• Conducted all aspects of data search and analysis
• Developed HR, Student, financial, research and managerial reports by performing complex statistical analysis and accessing multiple data sources
• Collected historical and current data to assist deans in decision making
• Conducted analytical and non-routine studies as needed by upper management
• Served as college security administrator

Assistant Vice President of Human Resources

Confidential

Responsibilities:

• Project lead for the implementation of The Work Number
• Developed and maintain project plan
• Developed and maintain effective partner relationship with vendor
• Performed requirement analysis, facilitate business process modeling sessions and develop work flow diagrams
• Conducted weekly status calls
• Development of Risk Mitigation in the management and securing of sensitive and restrictive data
• Acted as principle liaison between vendor, Solutions Center Staff, MSU community and SAP Functional and Development Teams
• Conducted research, reviewed requirements and developed Issue Briefs with recommended and final resolutions
• Reviewed and modified Functional Specifications
• Development of testing plans

Assistant Vice President of Human Resources

Confidential

Responsibilities:

• Project lead for the implementation of electronic I-9 system, I-9 Remediation and Compliance and I-9 Conversion
• Provided Executive Summary status, reports and metrics
• Supervised and hired temporary staff
• Developed and maintained project plan
• Developed and maintained effective partner relationship with vendor
• Monitoring and enforcement of I-9 compliance with Department of Homeland Security
• Conducted training sessions to Major Administrative Units
• Development of Security Hierarchy Interface
• Risk Mitigation in the management and securing of sensitive and restrictive data
• Risk Mitigation and assessment in I-9 Compliance
• Initiated contract modifications
• Acts as principle liaison between vendor, employees, Solutions Center Staff and Major Administrative Units
• Conducted research, performed requirement analysis and developed Issue Briefs with recommended and final resolutions
• Development of I-9 compliance recertification training and test
• Reviewed and modified Functional Specifications
• Development and execution of testing plans and scenarios to ensure comprehensive testing of new or changed system functionality and downstream impact

Assistant Vice President of Human Resources

Confidential

Responsibilities:

• Provide technical expertise and assistance in administering the project control functions for HR projects
• Meet with Project Leads and assist in development, monitoring and analysis of the scope, schedule, budget and on-going projects
• Development of Project Management Templates
• Produce various reports and serve as the liaison between the project staff and the AVP of Human Resources
• Prepare analysis reports for assigned projects and provide project research support to HR departments
• Project Lead for Payroll Internal Audit
• Project Lead for Conflict of Interest Audit
• Develop and maintain project plans
• Conduct research, gather requirements and review policies to develop Issue Briefs with recommended and final resolutions
• Facilitate business process modeling sessions and develop current state and future state work flow diagrams to promote organizational efficiency
• Provide consultative services for software selection and implementation

Assistant Vice President of Human Resources

Confidential

Responsibilities:

• Project lead in the analysis of current business processes, providing workflows and narratives with recommendations to streamline processes.
• Develop project plan and Benefit Module Data Validation process
• Assists with validating Benefit Module Data
• Counsels, assists and trains HR Data users on HR processes and data
• Provide a bridge between applications and supporting infrastructure
• Provide HR Data Stewardship including data integrity and data quality
• Conduct lessons learned
• Provide support and guidance with problem resolution
• Act as a liaison between IT Staff and Business Owners
• Assists with developing and maintaining data dictionaries
• Assists with data issue resolutions
• Implement data policies
• Development of KPI’s and reports

Assistant Vice President Human Resources

Confidential

Responsibilities:

• Coordinate meetings: prepare agenda’s, schedule meetings, provide action items, scribe, and facilitate
• Participant on the Operations Supervisor Management Interview Committee
• Evaluate and assist in implementation of solution center technical tools/software
• Selection and implementation of Avaya Aura Call Center
• Develop benchmarking internally and with other service delivery models
• Assist in creating communication plan
• Assisted in creation of Statement of Work
• Development of CRM Software Selection Matrix and proposal of findings
• Provided consultative services for software selection and implementation

Confidential

Educational Assistance Team Lead

Responsibilities:

• Coordinate meetings: prepare agenda’s, schedule meetings, provide action items, scribe, and facilitate
• Facilitate process mapping of current Educational Assistance processes
• Identify and streamline processes
• Assist with project plan: Update, track and ensure milestones are met on time
• Assist with design of new web base Educational Assistance System
• Act as a liaison between management, system users and technical developers
• Work with Finance team and Controllers Office to become a Service Billing Provider and provide backdoor feeds to Kuali and PDPs
• Provided a bridge between applications and supporting infrastructure

Confidential

Business Intelligence (Human Resources/Payroll, Finance)

Responsibilities:

• Conduct Human Resources/Payroll BI recruitment, interviewing and hiring of MSU employees
• Conduct performance appraisals and reviews for subordinates
• Conduct weekly Human Resources/Payroll BI team meetings
• Work with Human Resources/Payroll and BI management teams to plan tasks, determine deliverables and project milestones
• Demonstrate and navigate solutions to opportunities and challenges
• Develop Central Human Resources reports, reports for the Board of Trustees, reports for Provost Office, Promotion and Tenure Reporting, and Development of Financial Reports, reports and statistics for Right to Work, and reports for Unit Level Planning utilizing the IBM Cognos 8\10 Business Intelligence Web-based Reporting tool
• Knowledge and understanding of SAP
• Knowledge of MSU Enterprise Data Warehouse for Human Resources and Finance
• Mentor colleagues on reporting functions, data, Cognos reporting and SAP
• Test conversion of HR/Payroll data into SAP
• Research and document HR/Payroll conversion and interfaces from legacy to SAP
• Review and update Finance Functional Design Specifications
• Develop Functional Design Specifications (FDS) for Human Resources/Payroll reports
• Conduct central units Business Intelligence requirement gathering and develop list of reports to generate.
• Participate in Human Resources/Payroll Blueprinting efforts
• Participate, write, conduct, organize and attend presentations, analyze and provide recommendations to the Steering Committee of the following Request for Proposals (RFP): Human Resources/Payroll, Implementation Partner and Business Intelligence (BI)
• Coordinate, support and manage vendor presentation events
• Coordinate, schedule and conduct outreach events and analyze BI requirements gathered from 48 Major Administrative Units (MAU)
• Conduct screening and selection of BI contractors
• Review budget requirements to recommend competitive rate and salaries as appropriate
• Prepare and review reports for executive management and steering committee approval
• Provide weekly status reports and updates to the Human Resources/Payroll BI Project Plan
• Functioned as the Human Resources/Payroll BI Workgroup Lead/Supervisor
• Completed RWD uPerform Authoring Training
• Attended SAP Reporting and Analytics conference (2008)
• Completed SAP Training: Business Warehouse (BW) courses, Business Process in Human Capital Management (HCM), Master Data Configuration Training
• Completed IBM Cognos 8 Training: Report Studio, Analysis Studio, Query Studio
• Knowledge and understanding of Kuali Financial System (KFS) by attending demonstrations
• Utilization and understanding of Microsoft SharePoint collaboration tool
• Assist with Confidential conceptual data modeling
• Provide detailed information on affected Human Resources/Payroll data stores
• Develop Human Resources/Payroll technical and functional requirements
• Provided Human Resources/Payroll Future State Analysis (transactional and data warehouse)
• Provided Human Resources/Payroll Current State Analysis and developed recommendations

Confidential - East Lansing, Michigan

Human Resources Systems Developer and Support Technologist

Responsibilities:

• Project leader in the design, development, testing, implementation and training of the Web Benesoft for the Internet (BSI) enrollment system.
• Project leader in the analysis and conversion of data from Access databases to Microsoft SQL Server databases.
• Project leader in the analysis and implementation of new Human Resources departmental phone system.
• Project leader in designing, developing and implementing several new Human Resources systems.
• Project leader in the analysis of current business processes, providing workflows and narratives with recommendations to streamline processes.
• Redesigned and developed MSU Human Resources Benefits Web Pages.
• Provided analysis of future state business processes with integrations towards ERP system.
• Developed and delivered detailed functional procedures.
• Gathered software requirements from business units and customers.
• Provided communication and presentations to third parties, upper management and staff.
• Provided troubleshooting, customer service and developed training curriculum for MSU Faculty, Academic Staff and Support Staff.
• Developed and sent mass email communications to employee groups on-campus using HTML and ASP.
• Provided leadership and mentoring to team members, as well as, setting internal goals and deadlines.
• Prepared and presented cost benefit analysis on an “as needed” basis.
• Led negotiation efforts with third party vendors.
• Provided performance consultation to assist in streamlining and automating current manual job functions.
• Implemented modifications and new releases for quality and functionality.
• Assisted with the development of a New Hire Orientation CD.
• Provided staff development and training on new applications.
• Reviewed and updated benefit correspondence sent to MSU Employees.
• Participated in the cleanup of database security breaches.

Confidential

Senior Consultant

Responsibilities:

• Performed financial and budget management, including generation of monthly status reports, financial projections, created client bills, approved contractor invoices and developed cost estimates for solutions.
• Provided leadership and mentoring to team members, as well as, set internal goals and deadlines.
• Responded and solved critical problems presented by the client within a twenty-four hour time period.
• Client management, including attendance of client meetings and negotiations.
• Developed the system design on six modules utilizing design specifications and working with the development teams to ensure design met client requirements.
• Performed system testing on sixteen modules utilizing design specifications, testing plans, consulting end-users and utilizing team member’s knowledge of the application.
• Developed training curriculum and provided standup training to State of Michigan employees on sixteen modules.
• Developed standards guide and wrote user documentation.

Confidential 

Event Director 

Responsibilities:

• Raise money and awareness for Pulmonary Hypertension and Multiple Sclerosis
• Write grants for sponsorships
• Coordinate Sponsor Donations
• Coordinate post race food donations
• Coordinate Half-Marathon, 10K, 5K and Kid’s ¼ Mile run (Over 300 racers first year)
• Coordinate online auction donations
• Develop and coordinate Couch to 5K/10K program
• Negotiate contracts and donations with third party vendors
• Co-designed race website
• Coordinate Advertising via radio, newspaper and other events
• Co-direct recruiting volunteers for events
• Coordinate logistics for above events and work with local law enforcement, fire and rescue
• Designed and created event flyers and signs
• Designed t-shirt and medals; obtained quotes, negotiate and select t-shirt vendor