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Lead Scrum Master And Agile Coach Resume

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Atlanta, GA

SUMMARY

  • Highly experienced in delivering Shippable Products Increments in large scale Projects using SAFe and Agile methodology
  • Lead and coach scrum teams on agile practices and values on large projects involving multiple value streams
  • Expert in applying scrum in large scale and distributed environment (onshore & offshore/distributed) scrum team
  • Drive scrum team to achieve product increments and improvements towards systems goals, facilitate quarterly PI Planning, ART Sync execution events
  • Expert in Sprint planning and forecasting work into Sprints
  • Lead and facilitate Sprint Planning, Daily scrum, Sprint review & Sprint Retrospective to effectively implement inspection, adaptation and transparency
  • Effective use of KANBAN, Scrum - of-Scrum, ALM tools i.e. VersionOne, JIRA & Rally, Epic burn-down, Sprint burn-down and Sprint Velocity for large scale development program involving multiple scrum teams and enforce WIP limits
  • Hands on experience on JAVA, JDBC, Servlets, JSP, EJB, JMS, Hibernate, Spring boot Framework, Design patterns, SQLDeveloper, Oracle 10g, JavaScript, SOAP, Micro services and Restful Web services.
  • Good Knowledge of AWS (Amazon web Services) with hands-on experience in AWS VPC, IAM, EC2, S3, SQS, Lambda, API Gateway, Cloud Formation template.
  • Hands on experience in using dev environments i.e. eclipse, IntelliJ, Cloud9
  • Excellent understanding of SDLC, Business processes, Architecture Frameworks, Design Pattern, principles and guidelines.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Lead Scrum Master and Agile coach

Responsibilities:

  • Coach RTE’s and Scrum masters and Plan the work in PI planning with PO and eBoarding Scrum teams; we use SAFe framework to plan and deliver features in sprints.
  • Organize and facilitate scrum of scrum ceremonies - Story Grooming, Sprint planning, demos, daily standup and retrospectives
  • Work with EU and NA Business to organizing the discovery workshop for new features to be made available in next PI
  • Manage and align dependency between different credit agency assisting in credit verification and customer profile data assisting in field automation
  • Use VersionOne for ALM for effectively manage backlog and storyboard
  • Manage delivery through Scrum of Scrums for one onshore scrum team and two offshore scrum team in Manila supporting eBoarding portfolio (Assisted boarding, Self Boarding and Partner API)

Environment: Java, AWS, Restful Microservices, Angular, Salescloud

Confidential, Melbourne

Lead Scrum Master and Agile coach

Responsibilities:

  • I've been a lead scrum master leading the delivery of Foxtel online Self Service three program increments we call it as MVP 1, 2, 3. MVP 1 focuses on launch of portal with basic operations like viewing the customer assets, upgrading packages and upgrading set-top-box. MVP 2 focuses on modifying technician's appointment, ordering pay-per-view, box office and special events. MVP 3 focus on CSR getting access to this platform to serve the customers and unica campaign management system for targeted marketing and offers.
  • This involves project planning and delivering through multiple value streams i.e. 1. Front-end AEM scrum team responsible for AEM based UI to enhance the customer experience. 2. Media products team to present restful API of product catalog and available valid upgrade options based on customer assets. 3. B2B gateway team to interact with Foxtel Web Services to get the customer assets and ordering as all the assets are stored in Foxtel system. 4. Digital Customer Assets team which agent (CSR) can access to view customer Foxtel assets and order, update their assets on behalf of them. 5. Vendor UNICA team displaying the valid upgrade offers based on current promotions and offer by product managers. 6. Digital Policy management team to ensure the online logged in user or legal lessee is authorized to initiate the particular transaction. 7. Credit management API building scrum team to check credit validity of customer against the cap to enable them for online transaction.
  • Set the sprint cadence, ceremonies, Definition of Ready, Definition of Done, AT driven, CoP, integration window, Scrum of Scrum for the program increments
  • Coach onshore/offshore HPSE (High Performance Software Engineering)/ DevOps scrum team from Sprint Planning, Scrum of Scrum, Sprint review & Sprint Retrospective.
  • Organize workshops between Product owner, business stakeholders, supplier vendors to derive IT requirements and lock down program scope.
  • Plan Iteration increments and align to release management schedule for integrated testing and release deployment.
  • Applied the Retrospective leanings to the scrum team and overall retrospectives to achieve system optimization
  • Run Scrum of Scrum, manage program Kanban and highlight the progress of scrum team to the project board and resolve and align scrum team dependencies to achieve sprint goals
  • On-board new members onto scrum team and coach the Product owners and business stakeholders onto agile processes and principles
  • Use JIRA as an Agile tool for program EPICs, EPIC burn-down, Cumulative flow, Forecast time-frames

Environment: Various products and technology were used to achieve program increment

Confidential

Scrum Master

Responsibilities:

  • Organize the discovery of ordering and activation flow with the product owner and scrum team
  • Assist team in create backlog items and organize sprint planning
  • Lead the delivery in scrum through daily standup, sprint review, retrospective and sprint planning cycle
  • Facilitate sprint product demonstration with product owner and work with him for changes impacting the scope
  • Align delivery sprints for integrated testing and align the deployments for market launch

Environment: Java, AEM SPA, AWS for hosting SPA, Springboot Rest WS

Confidential

Scrum Master

Responsibilities:

  • Lead the delivery in onshore/offshore Accenture scrum team for Design, Build and Test for the Iteration until deployment and handover of products to the Ops team.
  • Organize workshops between Product owner, business stakeholders to derive requirements and lock down user stories.
  • Plan Iteration and align to release management schedule for deployment
  • Manage scope, budget and PO/stakeholders expectations
  • Prioritize the backlog user stories with Product Owner and gain acceptance for sprint user stories.
  • Resolve dependency and impediments.
  • Create Physical Story Dashboard and program kanban wall for feature and stories

Environment: Siebel, Oracle 10g, Kenan, Tibco EMSBB, Java, SOAP, ClearCase, Eclipse

Confidential

Scrum Master

Responsibilities:

  • Define requirements through workshop with Product owner for the ER (Enhancement release) for Features/Epics and Deliver the ER through Scrum team via onshore BA, tech BA producing user story and Design and implementation by offshore Build and Test team.
  • Conduct daily stand-up and participate in program Scrum of Scrum
  • Manage Scrum budget and schedule includes scope management, risks, issues and burn down for scrum
  • Manage delivery scope and customer expectations
  • Prioritize the Backlog with Product Owner and plan work in Iteration.
  • Lead the Scrum in Design, Build and Test for the Iteration and resolve impediments.
  • Use JIRA as a tracking tool for user story sign off from Product Owner and support deployment and Business Verification Test.

Environment: PEGA, Java, JavaScript, Control-M, SOAP, ClearCase, Eclipse

Confidential

Agile Project Manager

Responsibilities:

  • Drive the implementation of the infrastructure solution to create a new infrastructure in virtual Server Farm.
  • Conduct Scrum of Scrum for tracking infrastructure delivery
  • Organize firewall burn for infrastructure servers to talk to database servers and accessible and managed by Jump box
  • Work with Product owner, Release management and Vendor for migration code deployment.
  • Deploying the new infrastructure and applications in production to support corporate billing customer
  • Get the new infrastructure ready for operational acceptance and get sign-off for Go-Live.
  • Collaborate with all project teams and vendors to ensure alignment between all deployment-related activities

Environment: CSG Single View and Intermediate, Linux, Oracle 10g

Confidential

Scrum Master

Responsibilities:

  • I’ve working closely with Telstra Business, Product owner and Telstra IT BA, organized the workshop at client office to define the business requirements, delivery timelines, manage and plan iterations.
  • Manage scrum delivery through Sprint Planning, Daily Stand-up, Sprint Review and Sprint Retrospectives.
  • Participate in deployment workshop and Review ER1305 deployment plan and tests for Full Dress Rehearsal and Business Verification Testing
  • Plan and maintain sprints velocity, deliver to agreed scope, participate in scrum-of-scrum, conduct sprint retrospectives and get sprint sign offs from Telstra Product owner.
  • Manage and track new scope, change in agreed scope through Demand-Supply matrix, plan/request and resourcing/skills sets on project.
  • Manage Customer Relationship with Telstra Product owner, Telstra Senior Manager, Agile coach in terms of new requirement, assessment, prioritization, expectations, status reporting and feedback

Environment: Kenan - Siebel Integration, Java, SOAP, Control-M

Confidential

Solution Integration Lead

Responsibilities:

  • Solution Architect for Implementation project: Telstra, Australia (Core & Access Network)
  • Understand Telstra Requirements Functional, Non-Functional) and integrate inventory system Amdocs-Cramer inventory and Oracle-IPAM inventory to deliver reconciliation solution for data integrity management.
  • As part of True Source V7.0 implementation project at Telstra, created Solution Brief and Deployment Methodologies document for DEV, QA, Pre-PROD and PROD environment for deploying True Source v7 solution at Telstra.
  • Single point of contact for True Source application for Telstra for responding to solution clarification, change request, planning and costing for the IR/ER releases.
  • Solution Architect for Implementation project: PLDT Philippines (Revenue Assurance)
  • Understanding PLDT’s billing system data source CDR Records, the network switches providing the voice, data services and reconciling them to correct the Clarity inventory system.
  • I’ve Created True Source Deployment and interface specification plan for deploying application in PLDT NOC site.
  • Analyze and Define Network Equipment Module Requirements, Design reviews, packaging, deployment/rollback plan for installing package in client’s environment.
  • Deploy True Source application in Client NOC and run/manage Proof of Concept for Globe Telecom Philippines, PLDT Philippines and VSNL/Tata Communications in client location with excellence award received from customer.
  • Manage and maintain SLA for System outrage, escalation matrix and restore and resolve ticket timelines

Environment: Solaris 10, Java1.5/1.6, Oracle 10g, Eclipse, CCM, ClearCase

Confidential, Chemsford, MA

Module Lead

Responsibilities:

  • Attended the workshop onsite at Chelmsford office for gathering the requirements for EMS features, involving writing and reviewing requirements and sign-off
  • Implement the attributes required for the Rev-A Release configuration for Network Element Features and Licensing feature for the network devices (Radio Node Controller and Radio Node)
  • EMS Deployment at customer sites and on call support at the time of deployment.
  • Maintenance and bug fixes

Environment: Java1.4, WebNMS 4.0, SNMP, JSP, XML, Oracle10g, Hibernate3.0, ClearCase, UCM, Klocworks

Confidential

Senior Software Engineer

Responsibilities:

  • Architecture design of the Clovis Works
  • Implementation of provisioning manager, IOC component manager and finite state machine.
  • Clovis Works has three different models i.e. Editor Class model, MO model and FSM and I had developed the Editor module on the eclipse platform using Java SWT.

Environment: Linux9, Java, Eclipse Platform 2.1 PDE, XML, JAXB, SWT, Ant1.6.1

Confidential

Software Engineer

Responsibilities:

  • Design and implement the Admin Servlet which monitors the file server and integration with Version Manager.
  • Design and implement Confidential Build framework which is a wizard written in Swing and JSP gives user the option to select the build parameters and submits to the kb server to start the build. After the om command is successful, the image built is stored on the specified directory path.

Environment: Java, Swing, AWT, JSP, Servlet, Velocity, Tomcat 4.1.24

Confidential

Software Engineer

Responsibilities:

 
  • Architecture design, low level class diagram, functional design and Use case in rational rose for Configuration Management module and Software Download on Confidential Devices
  • Implemented the Configuration attributes of SMLC, LMU, OSSGW, and LG for all Confidential Devices and written use cases in rational rose for the TP operations.
  • Implemented the Software Download and Reset for SMLC and LMU and Rediscover feature which rediscovers the selected node

Environment: Java, Swings, RMI, Advent Net WebNMS 2.3, SNMP, SOLID

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