Program/Project Manager Resume

SUMMARY:

Results - oriented program/project manager with excellent organizational and leadership skills and attention to detail. Experienced in assessing in-trouble projects and developing strategies for getting them back on track. Mentor and source of expertise to other Project Managers. Manages complex, global strategic and operational projects/programs using Agile or Waterfall. Effective communicator at all levels, including CIO, CTO and steering committee presentations. Cultivates alliances and relationships to foster business growth in highly-regulated industries including financial services.

EXPERTISE AREA:

Business/Technology Liaison

Client Relationship Management

Project Management Office

Vendor Management

Team Building

Agile and Waterfall

Communications

Change Management

Regulatory Compliance

Risk Management

Project Management Professional

PMI Agile Certified Practitioner

Certified Scrum Product Owner

EXPERIENCE:

Program/Project Manager

Confidential

Responsibilities:

Lead projects from inception through implementation.
Manage cross-functional teams utilizing Scrum and hybrid methodologies to ensure successful delivery.
Implemented $2M green field Salesforce Sales Cloud platform for the North American Retail Sales organization, in addition to Commercial Sales, a separate subsidiary.
Established the foundation architecture and built Lightning tools to consolidate access to multiple legacy data sources to fuel sales effectiveness and drive revenue growth
For R&D department, delivered an automated new product development system to provide Confidential leadership with transparency into the product pipeline.
Provided secure collaboration workspace between cross-departmental project teams and supported the phase gate approval process using AODocs

Vice President, Global PMO

Confidential

Responsibilities:

Managed schedule, resources, budget and risks to remove impediments to success and provide transparency throughout the project lifecycle. Summary of key projects:
Took over failing project and successfully navigated compromises between stakeholders and vendor competing objectives.
Drove change management planning and execution for rollout of global treaty placement system to Asia Pacific and Latin America regions.
Managed ongoing treaty platform development
Led planning and initiation phases for Global Contract Management System replacement including vendor selection (Icertis), proof of concept and business case development
Managed compliance risk-based initiative to identify, address and track all business policy and process changes needed to meet European Union GDPR and BCR privacy and information security regulations

Program Director

Confidential

Responsibilities:

Managed complex, large-scale business and technology initiatives, driving them to successful completion.
Partnered with key stakeholders to ensure alignment of solutions with business objectives and provide transparency throughout the project lifecycle.
Managed teams and created accountability by establishing clear goals and expectations, measuring results and tracking performance.
Managed schedule, resources, budget and risks to remove impediments to success.
Directed $18M multi-year re-platforming initiative to support future growth and new business processes for the internal price discovery and delivery of energy benchmarks and pricing to the marketplace. Business/technology team of 50+ onshore and offshore cross-functional resources, using Agile/Scrum methodology tracked in Rally. Implemented first phase of legacy replacement with a globally distributed system to support global synchronization
Managed compliance driven risk remediation of system to track and approve changes to Platts pricing methodologies using Power Steering
Delivered enhancements to Platts Market Center, a web-based pricing and commentary delivery system, using Agile/Scrum methodology, tracked in Version 1

Senior Project Manager

Confidential

Responsibilities:

Led IT initiatives, coached project management and business analysis staff, contributed to improvements of PMO processes and encouraged use of SharePoint to improve governance, visibility, reporting and project tracking.
Delivered assessment and construction phases of ERP/order to cash and fulfillment system in coordination with a corporate wide financial system replacement
Managed large-scale data center move focusing on communications, planning and UAT

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