IT Global Applications Project Manager Resume Northwood, OH - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Northwood, OH

IT Global Applications Project Manager

Responsibilities:

Responsible for the successful delivery of software implementation, enhancement and globalization projects - primarily for Microsoft Dynamics AX, Salesforce, and LabWare LIMS applications.
Established a series of 4-week “sprints” using Agile Project Management techniques to clean up a backlog of system defects and enhancements that were preventing a global rollout of AX.
Created a plan and successfully executed the plan for the globalization of AX, with implementations.
Simultaneously led multiple large projects, including a Salesforce implementation to create a new client portal, and a global rollout of the Confidential Information Management System.
Both projects were in process and on track when all capital projects were halted due to Covid.
Created project charters, schedules and plans.
Balanced resources, scope and budget.
Led and managed the project teams and meetings.
Gained support, reported status, and escalated challenges and opportunities to executive leadership.
Established a PMO for the organization to improve the success and communication of all IT projects.

Confidential, Perrysburg, OH

Engagement Manager

Responsibilities:

Provided total engagement management (project management, account management, relationship management) duties for new system implementations, change requests, and product enhancements from early in the sales process through implementation and on-going support and consulting.
Managed up to 15 projects and 20 client accounts simultaneously.
Conducted sales demos, requirements analysis meetings, business process improvement studies, implementation planning discussions, and product sessions.
Created project documentation, such as Statements of Work, Requirements, Project Task Lists and Milestone Charts, Detailed Designs, Daily/Weekly/Monthly Status Reports, and Post-Implementation Reviews.
Led customer project teams and internal staff through all project activities.

Confidential, Waterville, OH.

Franchisee/Owner

Responsibilities:

Directed all functions within a startup non-medical homecare company, including sales, marketing, operations, IT and corporate strategy.
Grew annual revenues quickly from startup to over $1 million by the third year of operation, with revenues continuing to grow in each year of operation.
Achieved numerous s for being among the top performing franchisees.

Confidential, Bowling Green, OH

Vice President, IT Change Management

Responsibilities:

Managed all aspects of large, cross-functional projects such as data conversions, core systems upgrades, new IT system selections and implementations, and internal consulting engagements related to process improvements and reorganizations.
Primary focus was on the successful integration of nine acquisitions over six years, with project leadership responsibility for all IT functions and systems.
Made continuous improvements to the IT integration methodology by building scalable and repeatable processes.
Managed multiple teams of direct reports, including systems analysts, project administrators, and external consultants.

Confidential, Cleveland, OH and Minneapolis, MN

Manager

Responsibilities:

Eight years experience on more than a dozen management consulting engagements, with continuously increasing levels of responsibility.
Started as a Programmer/Analyst, but quickly grew into team leadership, project management, and engagement management roles.