I.t Logistics / Asset Management Resume
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Cary, NC
SUMMARY
- I'm an energetic and motivating leader with over 14 year's expertise in I.T Asset Management, Purchasing/Procurement and lease/contract administration covering state - of-the-art computer hardware. I offer excellent relationship management skills to ensure the highest levels of service as well as a strong advocate of teamwork, performance excellence and continuous improvement as well as being highly adaptable to ever changing circumstances.
PROFESSIONAL EXPERIENCE
Confidential, Cary, NC
I.T Logistics / Asset Management
Responsibilities:
- Ensure all policy and procedures are being followed by the logistics teams over several regions as it pertains to computer asset tracking, deployment and assignment.
- Create SOP, policy and procedures as well as maintain/update this documentation for I.T logistics teams in each region for Fidelity North America as it pertains to computer hardware Asset Management.
- On-Site I.T hardware audit to ensure all proper procedures are being followed, verify proper assignment of hardware, computer hardware security and access level management.
- Ensure vendors are following through with deliverables in a timely manner as contracted.
- Presentation of regional I'T Logistics audit findings and problem resolution to VP and EVP.
- Prep all Logistics staff for Corporate I.T hardware audits as well as advise on computer hardware inventory control.
- Collaborate with security on tracking missing/stolen assets
- Supervise the use of asset tracking tools and all modifications needed within HP Asset Manager tracking database as well as troubleshooting any issues within the system.
- Manage requisition approvals in the Service Now database.
Confidential
I.T Assets Management
Responsibilities:
- Manage the tracking and allocation of computer hardware throughout the Carolinas.
- Project management tracking of I.T involved projects as well as procurement of I.T hardware related needs.
- Coordinate logistics of computer hardware throughout the Carolinas.
- Assist with vendor negotiation and strategic sourcing
- Perform monthly audits of computer hardware lifecycle, retirement and disposal of "end of life" hardware
- Perform quarterly forecast hardware needs for the Carolinas.
Confidential
Manager I.T. Asset Management / I.T. Purchasing Manager / PC Repair Manager
Responsibilities:
- Managed the tracking, control and allocation of $80 million in I.T assets to support 750 branch locations in U.S, Canada and Mexico, over 50 District Offices as well as manage PC repair department.
- Managed company procurement and assignment of I.T assets and managed inventory control demand and historical data as well as approver of all PO's related to IT hardware and software purchases.
- Negotiated vendor pricing agreements and shipping/transportation costs to reduce expenses and maximize margins.
- I.T hardware point person for hardware audits.
- Performed ongoing internal audits and negotiated software enterprise licensing cost.
- Work with security forensics team to locate missing hardware by investigating each user of the hardware as well as IP'S it logged in from via Absolute Computrace software
- Planned and coordinate after lease returns of I.T hardware and lease buyout.
- Functioned as a solutions provider to Corporate and Strategic Sourcing Group
- Positioned Asset Management as a "value added" group, linking our efforts to revenue growth objectives.
Confidential
Contract Administrator
Responsibilities:
- Marketed service contracts as a revenue source.
- Coordinated service agreements and securing of new contracts.
- Worked in collaboration with Field Service Engineers to secure new service agreements.
- Reviewed contracts for detail, accuracy and compliance.
- Primary client liaison on issues concerning invoicing, billing and collection.