It Project Manager Resume
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Irvine, CA
SUMMARY
- Dynamic IT professional experienced in pharmaceutical, biotech, and health care industries. Skilled Product Development Manager, Project Management, Business Analysis, and Business Process Analyst. Master's degree in Strategic Communication & Organizational Leadership.
PROFESSIONAL EXPERIENCE
IT Project Manager
Confidential, Irvine, CA
Responsibilities:
- Managed six infrastructure projects including three that were POC (Proof of Concept).
- Collaborated with business PMs to managed IT deliverables on cross - functional projects.
- Executed role of Resource Manager to manage IT resources across projects.
- Worked 100% remote which included fully remote onboarding to the organization.
Senior IT Business Analyst / Senior Project Manger
Confidential
Responsibilities:
- Managed multiple cross-functional IT project teams for creation of systems and software requirements.
- Adhered to SDLC & deployed Waterfall or Agile methodology as required, per project.
- Analyzed current business processes and defined future business process flows using MS Visio.
- Led requirements gathering with business teams including leading JAD (Joint Application Development) sessions.
- Authored business requirements (BRD) and system (SRS) requirements documentation in Top Team application and designed wireframes.
- Performed as BA and Product Development Manager (PDM) for enterprise wide implementation of RL6 application.
- Conducted issue and enhancement management in JIRA, Confluence, and HP Quality Center (HPQC).
- Managed vendor relationships for in-house customization of COTS products.
Senior Project Manager / Technical Specialist
Confidential
Responsibilities:
- Authored system requirements for IXRS (Interactive Voice Response System and Interactive Web Response System).
- Executed multiple projects through phases of project initiation through closeout.
- Delivered effective communication between external system vendor and internal clinical study teams.
- Administered issue management using JIRA and Confluence.
- Coordinated enhancements between external vendor and clinical study teams as part of change management.
- Managed Trial Master File (TMF) document contribution and performed periodic reconciliation activities for quality checks.
Global Project Manager / Business Process Analyst
Confidential
Responsibilities:
- Led an array of Biometrics and IT projects that included software development, creation of centralized data-warehouse, application implementation and upgrades, and process improvement projects.
- Conducted requirements gathering, stakeholder management, risk management, budget control, resource management and forecasting.
- Administered project schedule, budget, and resource allocations in Planisware (P5).
- Collaborated with global contracts manager to provide oversight for preferred vendor identification, vendor RFP process, contract negotiations, contract approvals, change orders, contract closure.
- Executed change management initiatives to support new business process implementation.
- Enhanced Medical Affairs project tracking database working with external product vendor to manage backlog of required bug fixes and new enhancement requests.