SUMMARY

• Rich experienced in Web applications, R&D projects and Mainframe, managing diverse areas of SDLC/STLC. This includes project planning, requirement analysis, design, development, testing, implementation and maintenance for Testing, Application Support, and Maintenance projects.
• Certified in Accredited ACH Professional (AAP) and experienced in IBM’s Financial Transaction Manager (FTM) as the modern technology solution for the replacement of the current ACH Mainframe processing system.
• Experienced in the payments industry on ACH operations, exceptions and risk management. Knowledgeable on National Automated Clearinghouse Association (NACHA) Operating Rules & Guidelines on ACH file format, same - day processing of forward/returns items, and various payment methods. Remain knowledgeable by taking certification and mentoring others, of industry issues and trends in order to assess needs and opportunities for service enhancements benefiting the organization's vision.
• Proficient on handling FTM’s interaction with Prefunding, Settlement, Payment History, Participant profile and other services (Risk, balance reports) through RESTful web service and MQ calls. Experienced in IBM Cognos and Oracle OBIEE Business Intelligence (BI) Tools.
• Expertise in querying RDBMS: SQL server, Oracle, DB2 using Structured Query Language for data validation. Help the team for developing and executing advanced SQL queries/scripts. Identify and support automation of regression test cases using UFT/Selenium.
• Managing project work of varying complexity and priority. Experienced in interacting professionally with a diverse group: executives, managers, architects, business users, subject matter experts and vendors and provide input and recommendation on new technologies for payment/insurance solutions. Skilled in gathering/reviewing business requirements and converting the requirements into detailed design and testing documents.
• Experienced in software-development, vendor site testing, defect triage meeting, release coordination, preparing test scenarios, scripts, test cases, conducting and participating review meetings to ensure complete test coverage of functional and non-functional requirements. Skilled in project admin tasks using bug-tracking tools: HP ALM and JIRA.
• Expert in System Acceptance, Smoke, Functional, Integration, Regression, Automation, End to End and User Acceptance Testing efforts with both Technical and Business teams. Skilled in preparing test plan, scope, post summary documents for each testing event, and prepare project-specific standards & dashboards for the deliverables. Review and present projects status with managements and responds to any questions or concerns.
• Act as an escalation point for conflicts, risks, issues and action items as brought forth by direct reports. Interacts with various departments to resolve escalated issues and provide recommendations related to business, technical, budgetary concerns. Identify risks in the activities of the department and lead technical and operational improvements to minimize risks.
• Effectively delegate assignments for team to provide reasonable challenge and developmental opportunities to strengthen depth and breadth of knowledge and support them by removing barriers.
• Prioritize the task for the teams to ensure efficient utilization of resources, completion of work and cross-train employees within the department. Motivate, attract and retain strong performers. Review resumes, conduct interviews and select hires based on evaluation. Provide timely and effective coaching and feedback on team’s performance and development issues.
• Seek and support new ideas/innovative approaches to department work processes. Question assumptions and conventional thinking and practice for continuous process improvements. Develop standards and policies and deploying the quality process within the projects as per industry standards. High exposure on CMM level 5 model.
• Action-oriented, willing to learn new skills, highly motivated, proactive, self-starter with strong technical and interpersonal skills.

TECHNICAL SKILLS

• Aqua Data Studio, ORACLE, SQL Server, DB2, IMS DB/DC
• Cognos, Tableau, HP ALM, JIRA, ClearQuest, Beyond Compare
• Selenium, UFT, SOAP UI, Control M
• UNIX, VB Script Languages, WinSCP, PuTTy, mRemoteNG, FileFox, Developer 2000, Java, C++
• Remedy, SRT, Vantive, FTP, MQ
• IBM’s Financial Transaction Manager (FTM), Mainframe, Windows OS
• Lotus Notes, Microsoft Outlook Express
• MS Office, SharePoint, VSS, Jama Contour
• Waterfall & Agile Methodology
• HEC tools, SWAT, ARCGIS, Statistical Tools

PROFESSIONAL EXPERIENCE

Manger/Lead Quality Analyst

Confidential

Responsibilities:

• Travel to the vendor site, and participant in vendor site testing to ensure that intended deliverable is ready for delivery at FRB environment for each code drop.
• Analyze business requirements, specifications, user documentation and other project documentation to assure test coverage.
• Work closely with the architect, business and development teams on requirements vs test coverage.
• Preparing Test Plans, Test Scope and Post Summary document for SAT, Functional, Regression, Integration, and E2E testing events and support UAT and other testing (SWAT & Parallel).
• Participate in testing, release plan meeting, and support deployment activities. Prepare test scenarios, test cases, and conduct review meetings to ensure complete coverage of FTM functional and non-functional requirements.
• Testing the FTM interaction with existing satellite applications such as Prefunding, Settlement, Payment History, Participant profile and other services (Risk, balance reports) through web service and MQ calls. Identify and support automation of regression test cases using UFT.
• Conducting SAT, Functional, Regression, Integration and End to End testing of ACH processing software to support the NACHA Same Day & AMOD initiatives.
• Job scheduling with Control M for mainframe and distributed applications for ETL of FTMACH data into Payment History, Settlement, Participant Profile and Non-Profile Oracle databases. Attend the triage and status call with various stakeholders and ensure on-time deliverables.
• Have strong technical and business knowledge on projects and accountable on team’s deliverables. Conduct daily standup calls with the internal team members.
• Writing advanced SQL queries to validate the Oracle database. Provide assistance and direction to the QA team.
• Utilize ‘beyond compare’ tool and excel extensively for comparing expected results with the actual values for Solaris to AIX server migration project. Use UNIX scripts to transfer data across servers.
• Expert in HP ALM usage. ALM and JIRA admin for release planning, test plan module with test coverage for all the requirements, test lab setup for each code drop, defect reporting and various weekly report creation and management activities.
• Use ALM for executing and documenting test results to ensure the quality of the software application code.
• Resource planning and task allocation to team members working across time zones.
• Prepare and present the weekly status to Work Steam Leads (VP, Directors, and other team managers).
• Mentoring QA team and other federal employees on ACH certification.

Environment: Toad for Oracle, Aqua Data Studio, Cognos, Tableau, HP ALM, JIRA, UFT, SharePoint, Jama Contour, Jacada, Control M, Connect Direct, Attachmate Extra X-Treme, UNIX script, WinSCP, PuTTy, mRemoteNG, ACH FileFox for NACHA files, Beyond Compare, Agile methodology, MS office suites (V & H Lookups, Charts, Statistics, and Pivot Table).

Software Engineer-Lead

Confidential

Responsibilities:

• Create detailed estimates for IDAM Data Consolidation & Identity projects.
• Create test plan, strategy, scenarios, test cases for data consolidation and web identity work streams.
• Used SoapUI and Beyond Compare for Web Service testing
• Work with project manager, business analysts, and developers to create the test plan/ strategy.
• Review/walk through test plans, strategy, scenarios with portfolio lead and project team. Identify and support automation of regression test cases using Selenium.
• Offshore coordination for query, and review their deliverables. Create metrics and reports for test execution.
• Create and review the QA status reports during test planning with project team.
• Ensure test plan and test execution progress is on track to meet milestones.
• Identify risks during test execution and escalate to portfolio lead.
• Defect management and support during UAT execution.

Environment: IBM MF, Web Service testing, Selenium, SoapUI, Beyond Compare, DB2, ORALE, SQL server 2012, HP ALM, Rational ClearQuest, RequisitePro, Elf Viewer, SharePoint, Agile methodology.