SUMMARY:

• Senior IT Project / Program Manager with diverse experience in Software Development and Infrastructure services projects related to innovation, integration and modernization / transformation.
• 11+ years of experience in managing IT projects spanning across all knowledge areas of Project Management, esp. in project integration, scope, schedule, cost, risk, stakeholder, communication, and resource management.
• Proficient in applying Agile methodologies (XP, Kanban) and has hands - on experience in converting projects from waterfall to Agile (Scrum / Adaptive / Hybrid) methodologies.
• Experienced in delivering projects in areas of Software Development, IT Integration (Acquisition & Mergers), Data warehousing, IT Infrastructure Services, Enterprise Architecture, Enterprise Content Management (ECM), Windows Deployments, MS Office / O365 Migrations, Cloud Migration, End user solution (BYOD and Mobility) and Software Asset Management.
• Spearhead multiple complex project deliveries (concurrently) within tight timeframes, using cutting-edge PMI tools and best practices.
• Highly Adaptive to organization’s culture and continuous learner with excellent interpersonal, collaboration, strong analytical and problem solving skills. Experienced in building and leading outstanding project teams that consistently delivered results.
• Proficient in collecting requirements for large strategic goals initiated by executive leadership team, help them prioritize, provide status and deliver most achievable initiatives.
• Efficient in data driven analytics, project governance, managing risks / issues, scope, budget, resources for portfolios involving multiple projects / vendor teams.
• Experience in working with client’s PMO and stakeholders to establish processes, tracking of metrics, managing program costs /schedule /resources, sharing best practices, and lessons learnt documentation.
• Led global IT implementations (APAC, NAM, EMEA regions) large onsite and offshore teams of IT professionals in Asia Pacific, EMEA and NAM regions. Implemented best practices and ITIL framework requirements.

CORE COMPETENCIES:

Project Management (Agile / Scrum) Software Development Life-cycle Infrastructure Services Vendor Management IT Architecture, Design and Deployment Release and Change Management Budget Management Customer Relationship Management IT Service Management

TECHNICAL SKILLS:

Cisco Network Infrastructure Microsoft AD / Email services integration Windows 10 Migrations Relational Databases (SQL / Oracle/MySQL) Cloud Migration (AWS/Azure) Microsoft Windows 7 / Vista Migrations VDI / Desktop Virtualization (Citrix /VM ware) Innotas Microsoft Project / Excel / Visio / Power Point MS Office / O365 Lotus Notes Clarity (PPM) Project Server 2016 (PPM) Rally (Agile/Scrum) Oracle PeopleSoft Data Warehousing (Data Stage / Ab Initio) Production Support SAN OS / Application Virtualization SCCM Unix / Linux Server Mgmt. ASP .NET PHP JIRA Confluence GIT Python Service Now App V Enterprise Data security Drupal / WordPress Documentum DocuShare Kofax Abyy Juriba Dash works App Deploy SaaS Office Migration MS SharePoint 2013 IBM FileNet GUI Development ASP.NET .NET Visual Basic

PROFESSIONAL EXPERIENCE SUMMARY:

Confidential, Livingston, NJ

Senior IT Project Manager

Responsibilities:

• Manage Confidential Technologies Window 10 migration project, especially End User Engineering and Deployment work stream projects for Confidential ’s Modern Desktop Program. Oversee Confidential ’s IT, business, banking specific applications compatibility and Office 2016 / Office 365 readiness for end user migration.
• Lead End User Engineering (EUE) and Deployment teams to manage the development and testing of Confidential Windows 10 image, deployment of OS and user equipment upgrades across multiple locations.
• Perform stakeholder management. Build a level work plan to form a project schedule, resources, work effort and dependencies for the Confidential Modern Desktop Project using EMMA.
• Evaluate required infrastructure requirements (for Network, Hardware, EMMA, SCCM, Nomad, MBAM, Citrix, VPN, VDI, SCEP, Service Now and related technologies.) and human resource requirements for end user migration. Complete SOW Process, seek approvals and generate RFPs.
• Oversee the budget requirements and actively manage project scope and tasks of multiple projects related to the Modern Desktop Project.
• Maintain all project milestones, efforts, risks, status and related documentation in Microsoft Project Server / SharePoint / EMMA, or Confidential specified ECM like DocuShare.
• Coordinate/communicate around cross-project activities and tasks, as required to work. Escalate project / program risks, expenses and issues to the PMO, Project Owners and affected stakeholders as necessary.
• Develop and generate weekly status reports, management summaries for the Confidential Program Office. Present bi-weekly program status to Confidential Leadership and required IT / Business stakeholders of Confidential Bank.
• Implement best ITIL practices, provide technical solutions and documentation for BAU operations. Secure successful Upgrade of user workstations, provide post deployment support and training to Confidential users.

Confidential, New York, NY

Senior IT Project Manager

Responsibilities:

• Executed multiple projects using waterfall / Agile / adaptive / hybrid methodologies in core technology implementation work streams spanning across high visibility programs, few listed below.
• Build and track the high-level project plan to support specific program goals/objectives. Develop a road map with high-level milestones, accomplishments, risk and issues to all stakeholders and seek decisions required.
• Review vendor list of IT Software / hardware / health infrastructure providers, implement the technologies / vendor management process recommended by NYU. Complete analysis with SMEs on new product / solutions and conduct POC with vendors, develop prototypes for the approved solutions by CIO office.
• Network and Telephony Integration including Point-to-Point VPN, VOIP Integration, Avaya to Cisco VoIP Upgrade, dedicated Fibre Optics 10g Circuit link and Redundant Circuit to complete Business Continuity Plan (BCP) for Network Outages.
• IT Security implementation projects including Wireless security / MAC filtering, Integration Data Loss Prevention (DLP) and secure messaging, VPN access with mobile Duo App authentication, Assess critical applications against HIPAA security requirements, Integrate Tanium and schedule penetration testing.
• Windows 10 Desktop rollout, VDI implementation, and rationalization of legacy applications and deployment of Citrix Virtual Applications.
• Conduct daily stand ups and sprint planning meeting with deployment teams.
• Integrate / consolidate Enterprise content management system for both PHI (into Epic) and non-PHI data into SharePoint.
• Co-ordinate with stakeholders in clinical engineering and corporate systems, prepare for EMR / Epic Go-Live and PeopleSoft Rollout.
• Extend mobility clinical apps like Epic Haiku and Canto, Rover for Lutheran Hospitals.
• Enhance Wireless capabilities in Lutheran & Winthrop Medical Centres (main hospital & remote locations) with new Cisco Wireless infrastructure and Cisco VOIP phones across FGPs spread in and out of state.
• Active member of PMO tracking and reporting M&A programs, related costs / schedule and resources to PMO Director.
• Maintain project documentation, Architectural diagrams including HLDs and LLDs, update RAID log on collaboration sites in ECM
• Facilitated core technology committee meetings with Vice President, Sr. Directors & Work Stream Leads. Present bi-weekly portfolio status to CIO, NYU Langone and Winthrop & Lutheran IT / Business stakeholders.
• Network (data/VoIP) Architecture and Implementation projects including wireless / BLE design, Network Security, WAN connectivity implementation involving large implementation teams (50+ members) of Network Architects, Infrastructure engineers, vendors teams.
• Deliver data/VoIP network for IOT applications, Softphone Design, Interactive voice response (IVR) for MyWall, clinical devices including TUGS (robotic devices), smart beds and BLE Wayfinding Applications.
• Oversee mobility application solution development and network requirements for latest innovation like MyWall, Wayfinding and other clinical applications.
• Responsible for coordinating various network, telecom and wireless infrastructure bill of materials, order / procurement, deliveries (CT Warehouse) and installations within Kimmel
• Supported implementation of MyWall digital Patient experience, Mobile apps like Mobile Companion, Softphone and Nurse Call.
• Run daily standups, weekly sprint planning/ review meetings. Provide weekly program status to NYU Langone executive leadership and all required IT / Business stakeholders.

Confidential, Mount Laurel, NJ

Senior Project Manager / Scrum Master

Responsibilities:

• Delivered high visibility projects (DEV & Support) that are inflight and new initiatives.
• Implemented agile methodologies, Scrum principles and best practices with use of tools especially Rally.
• Oversee a diverse team of employee and vendor staff in a matrix organization and manage project scope, schedule, and budget.
• Review the requirements with product owners and team leads, prioritize the requirements, and provide a high-level estimate on schedule, effort and budget.
• Led development projects involving modernization / conversion of legacy script/web based applications to Python, Java and cloud based implementations for scalability to accommodate applications from then expected Confidential merger.
• Built portfolio Performance, sprint summary dashboards of senior leadership. Generate weekly, monthly and other periodical status reports for senior management to help in accessing the portfolio status and conduct Governance meeting with executive leadership.
• Effective reporting on initiatives, bi-weekly project / sprint status to external business stakeholders and project sponsors on major projects - Data Centre upgrade, CRAN SUR, PNP Discovery / Tail-F and Big Data POC.
• Co-ordinated with product owners to seek approvals for business requirements, data quality rules, UI design and other key deliverables.
• Facilitated JAD sessions, coordinated with senior directors and product owners on their strategic goals and resource requirements for new fiscal year.
• Host daily meetings to get hands-on updates on the project from scrum teams to address potential impediments.

Confidential, Lyndhurst, NJ

Senior Project Manager

Responsibilities:

• Managed the infrastructure projects that are inflight and new initiatives from 2014 that are to be executed by Confidential team.
• Led the Confidential project teams in establishing processes, fulfil infrastructure projects resource allocation, demand management, effort tracking, reporting and interface with Confidential PMO.
• Helped establish PMO processes and build portfolio in CA Clarity PPM, Enterprise Content Management tools consolidation from IBM / EMC tools to Microsoft SharePoint services.
• Managed end-to-end responsibility for planning and delivering projects by applying best practices in infrastructure services. Co-ordinated with technology tower leads / SMEs to provide schedule, resource and cost estimations.
• Conducted weekly program governance meeting with Confidential project managers, update portfolio management dashboard and provide weekly status to all Stakeholders. Conduct risk analysis, help build risk / FMEA templates calculate / prioritize risk.
• Review associated vendors and related budget, help consolidate technology providers and vendor management.
• Managed onsite and offshore project teams, oversee their performance reviews to provide career progression, hire or fire recommendations.

Confidential, Gaithersburg, MD

Program Manager

Responsibilities:

• Led multiple project streams and ensured the smooth co-ordination between different teams, vendors, business and clinical application users and deployment activities to achieve the PMO goals. Established processes to ensure all Project streams are adhering to the PMO and GxP standards, SOX compliance, policies and procedures, and ISO 20K Audit compliance.
• Defined Standard operating procedures and established governance for the Modern Desktop Program involving Win7 Migration, multiple Office version migrations, Application compatibility testing / Packaging / virtualization, BYOD implementation and mobile application integration. Involved in contracts negotiation with vendors for deployment tools licenses, related support with specialists / implementation staff and defined quality standards.
• Helped IT team to implement Service Now for software deployment requests. Conducted POC on implementing SaaS (Software as Service) model for legacy and compliance Software applications using App V and XenApp.
• Worked with hardware vendors and responsible for end user client hardware (PC, VOIP phone, Laptop and mobile device) deployment / installations in various manufacturing locations across USA, UK and India.
• Ensured quality in deliverables with improved checks at each phase to reduce the re-work and turn-around time.
• Conducted JAD sessions for Juriba implementation. Received customer commendations and recognition award for implementing deployment tools - Juriba Dash works to reduce the turn around on User profiling and deployment readiness.

Confidential, NY / NJ

Project Manager/ Release Manager / Scrum Master

Responsibilities:

• Built High performing scrum teams, managed Projects/work streams involving data warehouse (ETL) dependencies and integration, enabling Business Intelligence and reporting capabilities.
• Effectively led all aspects of Optima releases including cost, schedule, scope, quality and project resources. Co-ordinated requirement analysis, risk mitigation alongside business analysts’ team working on BASEL III regulation for Optima (Operations risk) project.
• Responsible for Release management, planned major / minor and effectively delivered several emergency releases through six environments (DEV to PROD) to adhering to BASEL III regulation standards.
• Successfully implemented new DW production parallel environment to complying with Basel III regulatory requirements and adhering to change management procedures.
• Co-ordinated Application (In-house and third party) release management activities for STAR Optima Application, led GFTS development & testing teams, supported Test/PROD environments for Optima (Operations Risk) Data Warehouse
• Co-ordinated IBM P5 to P7 hardware migration, Oracle 11i implementation, managing LPARs, RAM/ storage up gradation for servers running Sybase / Oracle / Hyperion / PeopleSoft.
• Built custom workflows using SharePoint 2010 and JIRA for environment readiness and production issue management.
• Managed team of SMEs for POC and Implementation of Enterprise Content Management Documentum.
• Provided periodical and on demand reports to senior leadership on planned initiatives and high priority releases using dashboards

Confidential

Project Manager

Responsibilities:

• Managed Global Technology Asset Management (GTAM) vendor teams in remediation and consolidation of software / IT asset purchase orders (more than $10 M) created in legacy procurement system to HP Asset centre in about 6 months. Digitize contracts / purchase orders using Abbyy Implementation and store in ECM Documentum.
• Assisted the Global Desktop Engineering (GDE) team to create Proof of concept for end-to-endWin 7 desktop migration for North America and EMEA regions. Received customer commendations for 400+ business critical App Virtualization and Certification using VMware Thin Apps through Citrix Desktop.
• Assisted Global IT infra team in Data Centre moves from NJ to Texas as part of Data centre consolidation process. Co-ordinated RFI / RFP process work with stakeholders. Supported legacy database applications processing ACH batch transaction logs for investment banking system.