SUMMARY

• Over 16 years of experience in technical project/program management, agile framework practices for Healthcare, Academic, Pharma and Financial industry.
• More than 9 years of experience as a Scrum Master, Kanban Lead and other Agile Practices.
• Extensive experience in SAFe 3.0 and above, involving experience in handling geographically dispersed, multiple software development Teams and coordinating effort.
• Strong experience on handling SoS Sync and releases between multiple teams on ART, drafting PI objectives for Continuous delivery pipeline.
• Coaching Teams and individuals for successful participation on PI planning, exemplifying SAFe’s core values, mind set and principles.
• Extensive experience running and handling scrum ceremonies, influencing self - organizing, apply systems thinking teams thru incremental learning cycles.
• Excellent experience in creating processes for time boxing daily call in 15 minutes.
• Excellent experience implementing key process from other agile frameworks such as XP and Lean.
• Strong Experience with teams using TDD and BDD, analyzing, validating on staging, CALMR approach to releasing value on demand with DevOps, implementing process refinements.
• Extensive experience in coaching and driving team efficiency by promoting a common understanding of scrum roles, rituals, artifacts and processes.
• Coached the product management and the development teams on scrum framework, individual coaching and whole Team coaching at appropriate sprint timings.
• Experienced in Sprint Retrospectives to obtain feedback on the process and ensured any action items from the meeting were prioritized and implemented in the upcoming sprints.
• Experience in creating Guidelines and Scrum Rules and effectively ensure the team follows them.
• Excellent communication, presentation and interpersonal skills.
• Managed deadlines and quality of work product through all phases of systems lifecycle, requirements gathering, design, development and QA, ensuring proper reviews and signoffs occur.
• Conducted and lead weekly meetings to Communicated the status of the projects to the team and Stake Holders during the development phase and also after every release to production.
• Introduced/Improved the standard set of guidelines for managing projects, which increased delivery success rates and productivity
• Facilitated technical brown bags and training sessions on emerging technologies to ensure continuous learning within the teams.

PROFESSIONAL EXPERIENCE

Confidential

Scrum master

Responsibilities:

• Trained teams on Optum Scalable Agile Method, unifying varying degrees of agile maturity, use of metrics, and depth of practice guidance between enterprise delivery practice (EDP) and Solutions & Technology (S&T)
• Coaching on Business Agility on execution, for Enterprise solution delivery, Agile product delivery, Team and technical Agility, Lean agile leadership, following strategy for Lean portfolio Management, Organizational agility and Continuous learning culture.
• Preparing the PI Planning objectives, organize backlogs and Calculate capacity, sync with other teams and Release train engineer (RTE) thru Scrum of Scrums.
• Maintained Timebox, ensured teams have committed to their Iteration goals without over commitment.
• Coached teams to challenge themselves in exceeding their previous accomplishments.
• Ensured the improvement items from the retrospectives are put into effect.
• Ensured time is allocated for tech debt activities.
• Conducted regular backlog refinement regularly to maintain the right level of deep backlog vs ready backlog for two iterations.
• Supported DevOps and Release on Demand, thru Culture, automation, lean flow, measurement and recovery.
• Helped the teams Inspect and Adapt, by facilitating RCA workshops, helped the RTE to include the improvement items in the PI.
• Study teams to continuously integrate, deploy, and release on demand.
• Conducted problem-solving workshop to relentlessly improve results, constantly blocked scenarios that the team may need to adjust the Specify step, WIP limits, staff assignments or other variables.
• Introduced Track column for whenever team is blocked awaiting external input, that don’t count towards the Implement WIP.
• Resolve complex backlog items that need design/ extra time analyzing, thru Scenario-Focused engineering.
• Coached the team to identify bottle neck resources, cross train the team using Pair work, refactoring and peer review methodologies.
• Facilitate Team Ceremonies, Conduct, review and track retrospectives and action items, facilitate follow up meetings, to improve process & techniques continuously.

Confidential

Customer Contact Platform and Comms

Responsibilities:

• Applied Lean Agile leadership, studying Teams and technical agility, providing C.O.I.N model feedback.
• Provided briefings and training for participants in PI planning, communicating the mission, vision and strategy.
• Organize and manage large teams to take a economic view, applying systems thinking while preserving options.
• Coached teams to build incrementally, based on milestones for working systems.
• Trained members to Group think with teams to visualize and limit WIP, reducing batch sizes and managing queue lengths.
• Applied cross domain planning, Scheduled sync Pre-Planning and Planning sessions regularly for teams to release in cadence.
• Introduced “connect the silos” and organize teams around the flow of value, identify value stream to build Agile release trains, set expectation for stake holders and team.
• Created and reviewed PI plans, coached stakeholders to estimate stories based on volume complexity knowledge and uncertainty.
• Organized SoS sync to understand current status of each teams using sync questions.

Confidential

Apollo Batch and Services

Responsibilities:

• Facilitated Time limiting ceremonies for efficient time management and functioning of the agile team.
• Organize and manage large teams for better suited scrum model.
• Schedule Scrum Pre-Planning and Planning sessions regularly for teams to carry the flow of delivery sprint after sprint.
• Introduced Load factor and set expectation for stake holders and team.
• Identified and coached teams to pick up Stretch and regular commitments.
• Communicate Sprint Goal and review commitments to stake holders.
• Guide the team to better understand commitment and involvement to coordinate and retrospective.
• Coached and served the scrum team to become self-organized.
• Tracking and removing the impediments for the scrum team.
• Arranged daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
• Helps product owner in grooming the product backlog, stories in good shape and make them ready for the next sprint.
• Conduct, review and track retrospectives and action items, facilitate follow up meetings, to improve process & techniques continuously
• Organized Sprint planning meetings, which includes reviewing the Product Backlog and collaborating with the Product Owner and the Core Team to identify user stories to be included in the next Sprint
• Conducted Sprint Review Meetings to review the scope and functionality delivered successfully in the previous Sprint
• Held Daily SCRUM meetings to allow the Scrum Team to synchronize their work and communicate issues and road-blocks to the Product Owner
• Empowered the Scrum Team, and shield the Scrum Team from outside influences and distractions
• Work effectively as part of the Scrum Team to accomplish tasks and meet deadlines
• Established a sense of urgency to complete tasks in a timely, cost-effective manner with top quality
• Maintained an exceptional level of customer focus centered on integrity and transparency
• Trained the team on decomposing of stories and tasks and keeping defects in check.