CAREER EXPERIENCE

Confidential

• Project Manager Virtual User Computing
• Citrix Apps DNA Dell Flexera and Dell ChangeBASE
• Microsoft App V Application Virtualization SCCM System Center Configuration Manager
• HP PPM Project and Portfolio Management SN Service Now Solarwinds Networking Tool
• RSA SecurID Token Avaya one-X Communication AT T Connect
• Microsoft Sharepoint AppSense
• Manage and tracked Citrix legacy to VDI Citrix transition in all American and offshore AM1 AM2 APAC EMEA.
• Completed virtual server decommission process server platform Windows Intel virtual instance VM Windows
• Transition Citrix legacy AIG Users, Consultants and Contractors to Citrix XenApp Gen2 environment
• Application migrations and moving apps from Citrix legacy to XenApp 6.5 Gen2 environment.
• Participated with offshore resources to update provisioning and remediation results of completed migrations of VDI Citrix Xenapp, Xendesktop and transitions from Windows XP to Windows 7.

IBM - Confidential

• Identity and Access Management IAM , Security, Risk and Audit Compliance, Governance
• Security Access and Risk Management SARM GTS, Strategic Outsourcing Delivery
• IBM Smart Cloud Lotus Live Meeting and Same Time Connect AT T Blue Sky Directory Global Network Client ISM Dispatch Tivoli Software Ticketing System CWP Compliance Web Portal URT User-id Re-Validation Tool
• ECM Enterprise Compliance Management SA D Server Activation Deactivation Tool
• CIRATS Compliance Issue Risk APAR Tracking System ACTIVE DIRECTORY and LDAP SCD IAM Security Competency Delivery IAM Controls ITIM IBM Tivoli Identity Manager SRM IAM Quality Assurance Account Review Database ITAM IBM Tivoli Access Manager
• Manage the Quality Assurance QA Peer review for all accounts including closing any gaps and updating all contacts for the automated notification and file all notification evidence in the audit evidence repository.
• Oversee ID Provisioning teams related to CIRATS to closure this includes engaging the CIRATS owner assisting with extensions and interfacing with customer to ensure the resolution is populated across accounts.
• Run scripts on target application to get data for revalidations based on the approved application inventory list and verify that the SSO has the current script loaded on the application and request required.
• Coordinate and provide In-depth training of business process updated IT audit documentation, internal controls identification and development of testing plans and testing.
• Participated in internal and external IT audit and IT controls, technical knowledge and of operating risk management and applications, performed controls testing, risk management and project management methods on customer accounts.
• Update ID Provisioning team on policy updates and confirm they have updated there audit documentation.
• Manage controls to ensure reviews are audit compliant open CIRAT's to document any possible exposure.
• Confirm that mandatory tools are being used and evidence is being stored in the audit evidence repository.
• Provide end to end security compliance and risk management solutions across multiple geographies.
• Obtain manage and validate security inventory and extract employee listing from applications and servers.
• Run compare tool and validate previous remediation actions completed on IBM and customer accounts.
• Perform quality assurance and validate ownership, ID cleanup and formatting and load data to URT.
• Complete final reconciliation and run employment verification and continuous business need against HR.

Confidential

• Project Manager Order Manager , Global Service Delivery
• Systems Portals:
• VERIZON BUSINESS CIP Customer Info Portal UNISYS e-Service Portal
• LEVEL 3 Enabled Portal AT T Bonded Order System
• ACTIVE DIRECTORY Microsoft SHARE POINT Microsoft
• NORTEL VPN Client APPEAL America Pacific Port Entry Allocation
• CLASSIC Citrix Xen App and Meta Frame MTNI MPLS Tactical Network Inventory
• COT Customer Ordering Tool PPR Product Pipeline Reporting Tool
• CLARIFY e / Front Office eDCA e Data Capture Application
• Manage tasks, ordered infrastructure, migrated firewall security services for Financial Companies.
• Complete service delivery and global customer, migration, VPN test turn-ups in tight deadlines.
• Process and managed escalations T1, T3, DS1, DS3, OC3, OC12, OC48, MUX, DAX for migrations.
• Migration of FCE services from RXN Network to an updated MPLS Network with managed bandwidth.
• Deliver infrastructure via Standard, Secure Secure services with Silver Gold secure connections.
• Arrange dates and times with vendors, customers, configuration engineers to coordinate Test Turn Up.
• Manage all circuit deliveries, escalations for vendors: Verizon, AT T, Level 3 , Unisys, Telus and Bell.
• Experience managing order flow, site survey, circuit design delivery, equip order delivery, test turn up.

Confidential

Data Center Operations and Network Engineer, Identity and Access Management

Confidential

• Install Cisco Systems 4510R Catalyst, 3800, 3750, 2800, and Cisco Systems 6500E Firewall Module.
• Operate, patch, maintain and build VMWare Virtual Servers and Microsoft Servers in Data Center
• Configure, test and maintain LAN/WAN equipment including Cisco Platforms Routers/Switches.
• Patch, Configure and monitor, servers, routers and switches for Cisco,IBM,EMC,HP,NetApp,F5
• Managed configurations, provision and implemented for VM Ware, Microsoft Server Virtual platforms
• Manage, configure ITIM/ITAM Tivoli Identity Manager Access Manager, OIM Oracle Identity Manager
• Mount, Test and Install Wireless Comm Device the Nortel WLAN 2330 Security Switches

Confidential

Account Executive

• Determine loan parameters and calculate loan revenue using the price model and debt to income.
• Review of documentation to ensure audit risk compliance with legal underwriting guidelines.

Confidential

• Participant Service Representative
• Process residential and general purpose loans for federal government employees.
• Provide assistance and verify account information, loans, court orders, and death claims.

Confidential

Pharmaceutical Sales Manager

• Manage the Novo Nordisk Diabetes Expo and provided critical training to patients and doctors.
• Achieved number one ranking developed strategies in support of diabetes accounts in hospitals.
• Gathered and managed health care insurance policy coverage and analyzed claim information of patients in clinics and hospitals. Successful in adding products to hospital formularies.