Program Manager / Technical Sales Support Resume

SUMMARY:

I am looking for a position as an in - depth Project Manager / Program Manager with a friendly tenacious attitude, strong client relationship building capabilities, looking to utilize extensive PM knowledge and aggressive skills to fully complete project objectives through thorough scoping, strong analytical development strategy and execution, decision maker and resource motivation and training, along with fantastic articulation of service deliverables on time and within budget.
I am very organized, mature, detail-oriented and self-motivated, with the ability to work well with others or alone as the job demands.
Strategic Project Planning: highly effective demonstrated internal and external resource allocation for optimal project management. Strong creative problem solving with the adaptable ability to succeed in a fast paced environment for very large projects.
Team Leadership: demonstrated competence in directing team endeavors and deliverables.

COMPUTER KNOWLEDGE:

Well versed in AirWatch®, MobileIron, MaaS 360 and Enterprise Mobile Management (EMM), Mobile Device Management (MDM) solutions along with full device lifecycle management support services, Business Intelligence, Data warehousing, virtualization/cloud technology, VoIP Solutions, SaaS, IaaS solutions, Microsoft's Office Products: Excel, Word, Outlook, PowerPoint, Internet Explorer, etc. I am very well versed with CRM applications such as ACT, Sugar, Goldmine, Siebel SFA, SalesForce.com, etc. Enterprise Asset Management, Content Management, Protocol Analysis, Enterprise hardware infrastructure, Information Security: Intrusion Detection and Prevention, HD Encryption, End Point Protection, Web Filtering, UTM, Information Leak Prevention, DLP, Security Assessments, PCI DSS Audits and Data Governance. I have a good handle on Cisco networking, XP, Vista. LAN WAN Networking; currently working on CCNA certification and would also like to achieve CISSP. I have a great understanding of Relational Database Management Systems (RDBMS) and ERP, such as SalesForce, Sybase, Oracle, SQL, CAPS, Portals, e-commerce and Enterprise System Security.

EMPLOYMENT HIGHLIGHTS

Confidential

Program Manager / Technical Sales Support

Responsibilities:

Channel Partner Technical Support / Program Manager for Enterprise Mobile Management (EMM) architecting, procurement and support Admin services with terrific vendors.

Confidential

Project Manager

Responsibilities:

We are currently working to consolidate 11 disparate systems into one main database.
I am working with Sales, LNP, NFD and national customers to greatly improve workflow process.

Confidential

Account Manager

Responsibilities:

New Business Development for virtualized solutions, business continuity and disaster recovery.
I had identified over $350k in new opportunities within 3 months.
We were downsized due to mitigating circumstances.

Confidential

Director of Development

Responsibilities:

Strategic sales of Proactive Managed Services (MSP) for enterprise computer systems within a Windows environment to the Confidential marketplace.
I generated over 300 new account opportunities, defined and met with key decision makers along with developing our marketing plan, and strong execution of the sales process.

Confidential

Account Executive

Responsibilities:

Sales of merchant services including ecommerce solutions, web design, payment processing, Altus Premier G&L Marketing Program, Partner Program and Business Development to Confidential .
Created over 140 of my own opportunities and signed two partners.

Confidential

Regional Sales Manager

Responsibilities:

Sales of enterprise hardware infrastructure and software solutions.
I was calling on major decision makers and have developed a database of over 686 contacts with such organizations.

Confidential

Hearing Consultant

Responsibilities:

Licensed and trained on the intricacies of hearing amplification and prescription of solutions.
Sold over $42k my first month I learned a lot about our aging population and how to communicate well with seniors.
Position was eliminated.

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