Senior Solutions Manager Resume
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PROFILE:
- High technology leader, with start - up and large organizations experience and demonstrated abilities to deliver on commitments in a fast-paced highly competitive environment, with expertise in:
- All aspects of directing Software Engineering organizations through a complete life cycle to build products and custom solutions for the Telecom industry
- Growing, leading and motivating teams, defining budget and technical direction, implementing software engineering processes, directing cross-functional teams
- Leading Software Development and Professional Services teams in developing and deploying products and custom solutions at major service providers
- Expert knowledge and direct experience in defining and implementing software development life cycle (SDLC) processes, including waterfall and agile methodologies
- Understanding the balance between software engineering and time to market realities
TECHNOLOGY COMPETENCIES:
Broad experience in the following telecom and data communications technologies and protocols: GSM, HSPA, CDMA, LTE, RTSP, GPRS, SMS, MMS, LBS, IP, VPN, VOIP, LDAP, SNMP, xDSL, HTTP, XML, SOAP
PROFESSIONAL EXPERIENCE:
Confidential
Senior Solutions Manager
Responsibilities:
- Communications and media company providing wireless voice and data services, cable TV and high-speed internet services, and television, broadcasting and magazine publications.
- Provided a single point of contact in IT to the New Product Development line of business, ensuring all IT commitments for a portfolio are met
- Led a team of Solution Managers and Solution Analysts to review new concepts and provide solution options and feasibility assessments
- Accountable for the end to end delivery of projects in the portfolio, working with the business, engineering and IT Development teams using waterfall and agile methodologies in Unix, Java and C++ environment
Confidential
Senior Consultant
Responsibilities:
- Privately held company providing broadband, wireline and wireless solutions, product implementation, system integration and consulting services to communications service providers.
- Defined requirements for MPLS L3 and L2 VPNs
- Wrote a proposal for Capacity, Problem and Service Request management system (ITIL V2.0)
- Wrote a white paper describing a Consolidated Network Inventory database implementation at a major service provider
Confidential
Program Manager
Responsibilities:
- Privately held company (start-up) providing IMS and non-IMS fixed-mobile convergence solutions for service providers and enterprises.
- Led the program and project management of NewStep Professional Services activities in Europe including lab and showcase installations, technology and market trials, and production deployments
- Planned and managed the deployment of NewStep CSN in IMS solutions and integration with IP PBXs from Cisco, Avaya, and Nortel at major service providers in Switzerland, Italy, Belgium, UK, and Ireland
Confidential
Manager, Product Development
Responsibilities:
- Recruited to and successfully revamped development teams and achieved predictable product deliveries
- Led a new product development (HP/SUN Unix, Java and C++ environment) for Fixed-Mobile Convergence solutions (WiFi, wireless, and wireline), covering the product platform (hardware, software, high availability, tools) and all OSS functions including the configuration management, fault and performance management, and service and subscriber provisioning interfaces
- Led development teams to design and develop network based toll-free services and converged telephony services and deployed them at two major Canadian service providers
- Led a development team to design and develop a conference and announcement product
- Recruited new staff increasing the development capacity by 33%
- Worked with cross-functional teams to define and implement a product life cycle
- Provided RFP responses for the product platform and OSS integration
Confidential
OSS Consultant
Responsibilities:
- Recruited to lead new strategic initiative to extend the current product scope to Operational Support Systems with immediate focus on service fulfillment, including inventory, network discovery, data reconciliation, and provisioning, with goal to provide a complete, integrated, end-to-end solution.
- Produced marketing literature, presentations, white papers, product requirements, prototype development, definition of new product development process, and visited prospective clients.
Confidential
Interim VP Engineering
Responsibilities:
- Privately held company supplying software products and solutions for the cable network industry. Held an interim position prior to recruitment of new senior management team.
- Led product architecture, development, and testing groups to build applications for the delivery and management of broadband services cable modem provisioning, subscriber self-care, and network monitoring and management
- Worked with cross-functional teams to streamline business processes for creating proposals and responding to RFPs
- Directed the transition of the development environment to new technologies (J2EE, Oracle)
Confidential
VP Engineering
Responsibilities:
- Proactively recruited and led an expanding (12-85) team of developers tasked with designing, implementing, and deploying Activator, a key OSS product for provisioning and activation of services for multi-vendor networks. Product sold to a variety of companies
- Directed the software development of multiple products
- Defined and implemented software development lifecycle, development guidelines, standards and methods, and project management processes and procedures for waterfall and iterative (object oriented) methods.
- Worked in partnership with cross-functional teams, defined product direction, development process, and release and support strategy.
- Proposed tool enhancements, reducing development and maintenance cost by 50%. Improvements allowed designers to automate code generation and improve productivity.
Confidential
Manager, Software Engineering, Custom solutions
Responsibilities:
- Led and motivated 20 dedicated developers to design and deploy product based solutions.
- Created a team structure to minimize inter-dependencies to meet aggressive schedules.
- Oversaw the development, deployment and integration of an X.25 network management system into the Newbridge 46020 network management product line.
- Produced a proposal to Eurocontrol to define the architecture for an Aeronautical Telecommunication Network.
- Led project activities in Toronto, Zurich and Brussels and completed the project within budget and schedule.
- Facilitated the development and delivery of a network management system and file transfer protocol to Paris based SITA for integration into the airlines’ network.
- Submitted a successful proposal to provide a global packet switching network for Confidential.
- Contract included recruiting an operations management team for the network.