PROFILE:

• Extensive and Concrete experience in Project Management, Business Analysis, Requirements Management, Systems Design, Development, Testing and Production support of software applications and technology solutions using Agile and Waterfall models
• Solid Agile project experience with Scrum, SAFe and Kanban methodology
• PMP certified with Project management and Onsite/Offshore project experience
• Certified Scrum Master (CSM) and SAFe 4 Practitioner
• Wealth of experience and proficiency in Health care, Pharma and Public sector industries
• Extensive experience in Web based and Legacy applications, languages and tools

PROFESSIONAL WORK EXPERIENCE:

Confidential, Indianapolis, IN

Senior IT Project Manager/Scrum Master

Responsibilities:

• I was engaged in the Claims processing and Provider Payments business division.
• The purpose of the Central and GA/VA claims conversion projects are to move the source of pricing for commercial and federal claims from an old system to a new system.
• Central region moved from PriceNShip to WGS, and GA/VA states moved from Networx to WGS.
• There are dependencies and interactions with Enterprise systems and applications via a Traffic cop interface.
• My core responsibilities included being the Scrum Master for the team, facilitating and running scrum ceremonies, engaging with the product owner and other team SMs to manage the full enterprise solution, managing the execution and delivery of the project involving extensive interactions with key business partners, resource management, budget management, and supporting development and testing, release and deployment activities.

Technologies are: Jira, Confluence, MS Project, SharePoint etc.

Confidential, Indianapolis, IN

Lead Senior IT Consultant/Scrum Master

Responsibilities:

• I was engaged in the Integrated Site Activation Management (ISAM) project in Agile environment.
• This was a multi - year, multi-million dollar initiative that deals with automating, integrating, standardizing and improving process efficiency and effectiveness of the site activation process and workflows within the Clinical Trials Operations segment.
• The ISAM solution included vendor support utilizing Confidential Vault platform for document workflow management along with IBM BPM (Business Process Management) platform for overall system automation and integration using Agile Scrum methodology.
• My core responsibilities included managing the entire requirements phase that involved extensive interactions with key business partners, vendors and development and testing teams, requirements elicitation and analysis with Use Cases and User Stories using Scrum methodology, facilitating scrum ceremonies including daily standups, sprint review and product demos, engaging in system design for UI, data mapping and system integration needs, managing system, integration and E2E testing efforts, and supporting UAT and deployment activities.

Technologies included: IBM BPM, Confidential Vault, HP ALM Quality Center, Rally, Jira, Confluence, MS Project, PCE, SharePoint etc.

Confidential, Indianapolis, IN

Project Lead Consultant

Responsibilities:

• I was responsible for managing projects with regards to developing business requirements and designing technology solutions for complex business problems.
• The Confidential department is responsible for the State public welfare programs such as Food Stamps, Cash Assistance and Medicaid.
• Worked on the enterprise system called FACTS that deals with millions of clients applying for Indiana welfare programs, application intake and processing, determination of eligibility, authorization and maintenance of benefits, correspondence and support.
• Responsibilities included managing the entire requirements phase that involves extensive interactions with key business partners and IT resources via JAD sessions, requirements elicitation and analysis, translation of business requirements into optimal technical solutions, acting as single point of contact between Business and IT, supporting development and test teams, and supporting UAT and release activities.

Technologies used include: Cúram software, Java, and Rational tools.

Confidential, Indianapolis, IN

Project Manager / Senior Business Systems Analyst

Responsibilities:

• Managed a group of projects that included tool management for PlanView, SharePoint, MS Project etc. Was involved in financial management and resource management functions.
• As a Senior Tech Business Systems analyst under the Precision Rx Specialty Pharmacy organization, was responsible for requirements elicitation, technical design, acting as liaison between Business and IT teams, tracking and managing phases and co-ordinating IT testing efforts. Precision Rx Specialty Solutions was the specialty pharmacy division of Confidential .
• The division was primarily involved in managing and dispensing specialty prescription drugs to members. As part of the BRM team, provided business and technology solutions to Business partners.
• Worked on tools and technologies such as CaseTrakker (Case management system), TurboCap (Order processing system), Atlassian tools, MS Project, PlanView, ClearQuest etc.

Confidential, Indianapolis, IN

Business Process Analyst

Responsibilities:

• responsible for overseeing the development, maintenance and support of SDLC processes, artifacts and tools using the Business Process Modeling (BPM) approach.
• Was actively involved in the development and deployment of the RUP (Rational Unified Process) methodology as an enterprise wide tool for Object oriented projects.
• Created process documents and templates for RUP artifacts like Use Cases, Software Requirements Specifications, UI Prototypes, Iteration Plan etc.
• Tracked and managed enhancements, maintenance and defect requests.
• Responsible for planning, inter-team coordination with SME’s and deployment of quarterly releases and enhancement releases.
• Proactively identified and implemented process improvement initiatives to increase the Confidential process effectiveness.
• Worked on technologies like CA Clarity, RUP, UML, MS Project etc.

Confidential, Indianapolis, IN

Project Management and Business Analysis Consultant

Responsibilities:

• Responsibilities included managing a team both onsite and offshore, performing Business analysis and Requirements management, serving as a liaison between various business groups and the development team, overseeing the transition and migration activities of the programs, managing all aspects of SDLC including requirements, design and implementation of client systems, managing the project schedule, risks and issues etc.
• Additionally, participated in maintenance/enhancements projects with tools and technologies such as COBOL, DB2, CICS, JCL, MS Project, Plan View etc.

Confidential

Business Analyst/Developer

Responsibilities:

• As a Business analyst and developer, participated in multitude of projects in different business domains for various client companies including Target, Federated Department stores, Con Edison, Discover Cards etc.
• Actively participated in Requirements analysis, Design, Coding, Testing, Implementation, Post implementation support and Production support activities of mainframe based projects.
• The technology included COBOL, MVS, DB2, TSO/ISPF, VSAM, CICS, JCL, IDMS, Endevor, Assembler etc.

Confidential, Indianapolis, IN

Responsibilities:

• Managing solutions with business partners and team for project scope, strategy, and execution
• Engaged in Discovery phase (Sprint 0) and planning sessions to assess scope, and business vision
• As Scrum Master, using Scrum methodology to run sprints, and manage Use Cases and User Stories
• Facilitate and engage the team during sprints to ensure steady progress using burn down charts
• Applying Scrum approach with Product backlog grooming, daily stand ups, sprint planning, sprint reviews and sprint retrospectives
• Providing technical leadership for detailed Design efforts, Process mapping, system integration needs and enforcing Traceability
• Providing Vendor support for IBM BPM platform and Confidential Vault for design & development
• Managing Data mapping and Data analysis efforts aligning with Lilly centralized architecture
• Managing and supporting Offshore team for system/integration/E2E testing efforts with defect tracking using HP ALM Quality Center
• Understanding the LSEF framework and adopting industry best practices for project needs

Confidential, Indianapolis, IN

Responsibilities:

• Working on multiple projects from inception to implementation
• Leading and facilitating JAD sessions with business partners for project scope, requirements elicitation and analysis
• Managing and tracking risks, issues and action items for the projects
• Creating and maintaining Requirements artifacts such as Requirements documents, UI Specifications, Form Specifications, Process flow diagrams, interface designs etc.
• Acting as SPOC for the IT team interacting with the Business

Confidential, Indianapolis, IN

Responsibilities:

• Managing the requirements phase and design process and activities
• Gathering requirements and designing solutions for developing the capability of receiving and processing Indiana paper applications for Food Stamps, Cash Assistance and Medicaid
• Leading and facilitating Joint Application Development (JAD) sessions with business partners and key stakeholders to discuss requirements, technical approach, solution design, issues and risks
• Working on Requirements Documents, Use Cases, Process flow diagrams, System Interface design, User Interface design, Screen mockups, and Form designs
• Working on CMS Account Transfer process, Interface needs, Design and Mapping between systems
• Extensively interacting with IT development, SIT and UAT teams to translate business requirements to technology solutions and supporting development/testing efforts
• Estimating, tracking and managing deliverables based on release timelines