Senior Manager PMO Resume

SUMMARY

A seasoned IT and Business professional who brings extensive Project and Portfolio Management Experience including managing and mentoring large teams of Business Analysts and Project Managers, managing both Infrastructure and Software projects.
Extensive experience with developing and implementing Portfolio Governance framework, managing large projects and risks, and working with cross - functional IT leads and lines of business.
Additionally, responsible for managing the Resources/Capacity Planning and the IT Business Management financials.
Exceptional communicator adept at building collaborative and cohesive teams and proven leadership background with successful delivery of high profile projects.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager PMO

Responsibilities:

Senior Manager reporting to the VP Project Portfolio and Business Office
Responsible for the Implementation and Champion of Project Delivery
Implemented an improved methodology that addresses Waterfall an Agile; previous process was not
Assisted in developing a Governance structure of the Project Portfolio
Worked closely with the Portfolio managers to establish process project resource fulfillment, project portfolio standard and project tools to manage the day-to-day project work more effectively.
Worked with the Business Office to provide meaningful project data to assist in generating Supply and Demand Data and Financial Reporting
Implemented regular learning sessions with Portfolio and Project Managers for process and methodology updates.

Confidential

Program Manager

Responsibilities:

Program Manager for the Enterprise wide 10% cost reduction
Total contract Values in exceed of $500Million
Coordinate with all internal agencies to:
Identify Top 50 Contracts
Worked with agencies on vendor communication plan
Develop governance process with procurement to capture and calculate cost savings
Developed documentation and review process for documenting savings
Alter contracts per renegotiated savings (with Legal Dept as well)
Managed 7 Business Analysts and one PM
With the BA and agencies, reviewed and analyzed vendor contract details
All contracts were Engineering and IT based

Confidential

Product Manager

Responsibilities:

Managed 5G ICL Trial as part of the Trial Team
Coordinated schedules and milestones with PR and Marketing teams to set realistic baselines
Facilitated the coordination of qualified internal employee testers to provide a reliable alpha test base
Worked with CRM, Network Team to provide a customer friendly test procedures
Generated an and maintained the trial schedule and deliverables an kept the trial on schedule despite technical issues
Generated and maintained the Trial Communication Playbook that provided a consistent comm plan
Regular reporting to the Senior Executive that provided a forum for effective trial management
Maintained and provided the daily status and issues list and kept the trial issues organized and fresh
Coordinated with MY TAKE as the conduit for all trial communications and metrics gathering providing excellent feedback to the trial team and senior management.
Coordinated with Samsung and Asurion for testing and installations that kept our trial customers engaged and provided an excellent customer feedback.