Program Manager Resume

TECHNICAL SKILLS

Azure, Amazon AWS, Microsoft Hyper - V, VMware vSphere with ESX/ESXi , VMs, Citrix Hypervisor, CloudBolt, Hadoop, Data Lakes, Quest Rapid Recovery, MS Exchange 2010 Server, Active Directory, IBM AIX LPAR
Artificial Intelligence Machine Learning, Deep Learning, Neural Networks, Chatbots, NLP
Robotics RPA, UiPath, Electro-mechanical systems
ISO/OSI model, TCP/IP and subset protocols, IPv4,IPv6, MPLS, DHCP, ARP, ICMP, PPP, ISIS, BGP, MGCP, SIP, CIDR, DiffServ, IPSec, Novell, DECnet, SNA, Ethernet, Token Ring, 802.1p/802.1q, ATM, VLAN, Frame Relay, Point to Point, VPN, H.323, V.35, HSSI, RS232, RS449, SDLC/HDLC, X.25, IDNX, IoT
3G thru 5G, WLAN, Mobile IP, Bluetooth, WiFi
Hardware Cisco routers, switches, firewalls (IDS/IPS), NorTel routers, switches, Juniper routers, switches, firewalls
HP, HPE, Dell servers, Sun SPARC, custom-built servers, custom-built desktop computers
HPE 3PAR & ConvergedSystem storage, Nutanix SDS, EMC & IBM NAS and SAN mass storage capacity, Public and Private Cloud Backup, Disaster Recovery
Linux, Unix, Windows 3.0 to 10, Windows Server 2000 to 2019, Apple Mac OS
Python, Tensorflow, Keras, HTML, CSS, XML, Matplotlib
JIRA, Pivotal, GitLab
MS SQL, SAP HANA, Oracle
Clarity & HP PPM, Microsoft Project & Visio 2019, CASE Tools, FrameMaker, AutoCad, Microsoft Office Suite 2019 (Word, Excel, PowerPoint, Access, & Outlook), GSuite
Python Data Visualizations, Tableau, Crystal, SAP BI, Microsoft Power BI
HPE OneView, LAN Manager, HP OpenView, ISS RealSecure, Checkpoint Firewall, VG/Avast/McAfee/Norton Malware Protection Utilities
CRM Salesforce, ServiceNow
VoIP Call Managers, Avaya DEFINITY, IP peripherals, media gateways, Genesys Call Router, NorTel DMS SuperNode & ACD, SS7 LPP, Alcatel DEX 600E, Lucent #5 ESS, Rockwell SCX
SS7, Q.931 and Q.932 (ISDN) Signaling, IMT, FXO & FXS
Mile SONET, DWDM, FDDI, OC-3 through OC-192, Fiber, Optical Rings, xDSL, T-1, DS-0 through DS-3
Agilent, Shomiti, Network Associates, Wireshark, Tekelec, Fireberd

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Technical management cloud service accounts including MS Azure SAP HANA, Workday
Develop action and project plans to support both issue resolution and short-term projects
Develop and integrate software tools for process improvements
Data sciences mining, wrangling, and reporting using SAP Business Intelligence, Salesforce, Microsoft Power BI
Engage internal technical resources, internationally if necessary, to ensure rapid technical resolution
Draft SOW language to support accounts; consult with internal HPE resources, both financial and legal, thus obtaining approvals for publishing both internal and external of HPE
Mentor and coach peers during delicate account reviews
Perform ETL and data warehousing
Expert level use of Microsoft 365, Office, Visio, Project

Confidential

Project Manager

Responsibilities:

Directed and led Agile Scrum software development teams from project initiation through delivery of final product
Virtualization at THD included physical to virtual server migrations and VM to VM migrations
Hosted stakeholder planning sessions and daily Waterfall/Scrum stand-up meetings to ensure projects were properly managed to corporate PMO standards; Scrum teams both local and remote
Performed forward looking and historical budgeting of all project resources and ensured capital expenditures were within corporate guidelines
Developed project plans for assigned projects and all related project documentation for THD

Confidential

Project Manager and Consultant

Responsibilities:

Project manager for the mobility migration effort which ported 10,500 wireless devices, consisting of end-user mobile and PoS devices, from various wireless providers to AT&T
Interfaced with MDM vendor MobileIron to drive configuration issue corrections for wireless devices’ ‘Golden Image’
Developed all project plans and related documentation for Ferguson and consulted with AT&T to synchronize efforts between Ferguson and AT&T; Waterfall was methodology used
Built billing and cost Excel and SQL databases

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