SUMMARY

• Have over 12 years of software industry experience in domains such as Insurance, Health Care, Banking, and Retail Supply Chain
• Lead on - site and offshore technical teams which deliver state of the art solutions in scrum / agile projects
• Experienced in managing teams and all aspects of project deliveries in challenging environments
• Have proven track record in successful delivery of critical time sensitive projects with utmost customer satisfaction
• Experienced in Pega PRPC, PRPC CPM, CPMi, SI, CPMHC Frameworks, Case Management, JavaScript, SQL, Oracle, SOA, and Java Concepts
• Have acquired core knowledge in scrum / agile model change request delivery, test coverage for deliverables, critical to low level production issue resolution, application performance tuning, and handling deployments in CICD model

TECHNICAL SKILLS

Core Competencies: Pega Infinity (Pega 8.3) / PRPC 7.1, PRPC CPM 7.12 PRPC 5.1/ 5.2/ 5.3/ 5.4/ 5.5/6.1 , JavaScript, Java (SCJP), J2EE, Tomcat, Servlets, JSP, UML/HTML

Database: MS SQL Server 2005, Oracle 9i, Oracle 10g, Oracle 11g, Oracle 12c

Integration: REST, SOAP, HTTP, JMS, MQ

Other Skills: Web Services, WSDL, XML, XSD, CORS (Cross Origin Resource Sharing), CTI Integration

Tools: Postman, SOAP UI, Fiddler, IE debugger

Pega frameworks: CPM, CPMi, SI, CPMHC

PROFESSIONAL EXPERIENCE

Confidential

Pega Consultant

Responsibilities:

• Lead the development efforts to support the deliveries
• Attending meetings with business analysts to capture requirements
• Provide project & deliverable estimates for proper planning
• Responsible for the design & implementation of capital markets platform to facilitate business needs
• Map the functional requirements to technical design according to Pega guardrails
• Work in a scrum model to deliver product features faster and attend daily scrum meetings with the team
• Ensure on time delivery in accordance with the specified design documents

Environment: Pega Infinity (Pega 8.3), Apache-Tomcat Server, SQL, Database- Oracle Database

Confidential

Sr. Specialist

Responsibilities:

• Attending meetings with various business owners / business analysts and functional teams to capture the requirements
• Provide project & deliverable estimates for proper planning
• Responsible for the design & implementation of state-of-the-art global platform, named Horizon to facilitate business needs, which various from troubleshooting, filing claims to enabling refunds
• Map the functional requirements to technical design according to Pega guardrails
• Provide detailed functional requirements and technical support to development team. Continuously monitor the progress of development team and sort out concerns/ doubts of development team
• Review the implemented code to ensure quality/reusability and extendibility of the code and share the review comments with the development team
• Work in a scrum model to deliver product features faster and attend daily scrum meetings with the team
• Lead defect meetings for defect prioritization, perform deployments & issue troubleshooting, iteration planning and perform QA support
• Guiding and working with testing team to set expectations on test coverage/ reviewing test cases/ providing test data with expected test results and managing and tracking test defects. Involve in preparing test plans and attend weekly meetings with testing team to track the test coverage for the deliverables and to tracks teams progress with test plan
• Validate developer unit test cases/ ensure performance and load testing is carried out whenever necessary / ensures thorough integration testing is carried out and results are validated with every team when the system integrates with external systems
• Manage production and QA environment deployments. This will involve managing the release details in JIRA system / preparing release notes and read-me install notes/ providing deployment team with achieve files and database scripts for the release/ guiding deployment team through the deployment process if necessary
• Ensure on time delivery in accordance with the specified design documents

Environment: PRPC 7.1/CPM 7.12, Apache-Tomcat Server, SQL, Database- Oracle Database

Confidential

Software Engineer

Responsibilities:

• Managed/Engaged in several client applications, namely DNIDesktop / SMART Desktop / ADT (Advanced Diagnostics Triage)/ Task Automation / Flexible Fulfillment Engine / WLI Integration for Buyout /Buyout Application.
• Managed buyout application from client location for a requested period.
• Actively involved in requirement analysis / design / estimations / development / code review / troubleshooting.
• Created and managed deployment artifacts (created deployment achieve / prepared database scripts to run / prepared release notes / prepared install instructions / updated change management quick base system for production releases) for production/QA environments.
• Engaged as the primary contact for production deployments and assisted with any issues arise at the time of deployments.
• Lead small teams in tight deadline projects.
• Maintained good quality in code.
• Assisted client in improvements in code and functionality.
• Coordinated with participating teams for integration testing.
• Participated in daily sync up calls with clients to provide project status updates
• Carried out testing in development and QA environments to ensure the delivered solutions were defect free
• Assisted QA members in testing delivered code.

Environment: PRPC CPM, PRPC 6.1 SP2, Apache-Tomcat Server, SQL, Database- Oracle Database 11g Enterprise Edition