Project Lead, Strategic Planning Resume

PROFESSIONAL EXPERIENCE

Confidential

Project Lead, Strategic Planning

Responsibilities:

Develop and sustain business performance activities related to KPI development and management
Use Process Management best practices (e.g. PDCA, Six Sigma, gap Analysis) to document current processes and identify gaps for process improvement
Develop and maintain project budget for medium to large size projects to achieve successful delivery.
Support and improve regional governance processes for IS initiatives and report progress to executives
Translate ambiguous and complex themes/ideas to relevant business strategies

Confidential

Technical Manager

Responsibilities:

Established a sustainable Release Management Model, cutting across multiple functional areas (POS Architecture, POS Development, QA, Data Management, and Business), that aligned all groups to deliver a successful release
Performed project management tasks as necessary depending on what’s in scope for a given release
Introduced best practices that eliminated silos and provided visibility to stakeholders about the release status.
Managed the deployment and rollout schedule across teams by maintaining effective communications among all parties and gathering feedback on deployment status
Communicates status to stakeholders to keep them informed of work progress, issues and risks as necessary
Introduced continuous improvement through positive reinforcement of best practices
Deliver Release summary and Lessons Learned in PowerPoint presentations to highlight key successes and opportunities

Confidential

Sr. Project Manager

Responsibilities:

Lead a team of professionals to build a ‘Quick Start Guide for Physicians Reports’ to assist users/providers in navigating the reports, understanding the displayed information, and accordingly, take the right steps to improve the accuracy of their profile assessment. Understanding the Physician Reports is directly related to the financial incentives of the UnitedHealth Premium Designation Program
Lead an enterprise - wide initiative to migrate Optum Brand via all internal and external documents and tools. Single point of contact for all activities and escalations related to replacing the Ingenix Brand with that of Optum
Established and implemented a new employee training program that allows a solid understanding of our teams structure, functions, and overall goals within the 2 - 3 weeks of being on the job. The program is designed to provide the necessary learning while keeping open channels for networking and one-on-one interaction.
Designed and implemented collaboration work spaces, using SharePoint, for document and content management, system integration, and workflow automation. The site provides transparency and access to content across enterprise teams while maintaining content integrity
Develop executive class presentations to facilitate effective communications at all levels.