SUMMARY:

• I have 25 years of experience managing payroll, benefits and human resources systems for companies with 3,000 - 125,000 employees both in the USA and internationally.
• I am an expert in ADP products and provide user training and documentation for Time and Labor Management, HR, Benefits, Payroll and ADP Reporting on the complete line of ADP systems.
• I specialize in leading Change Management Consulting for acquisitions and implementations and have produced excellent results as a Payroll/Project Manager transitioning benefit programs, pay structure and cultural changes.
• Process analysis, optimization, procedures documentation
• Process mapping, standards and procedures development, end user training/knowledge transfer, post implementation support, system testing strategy and execution including interface, parallel, and user acceptance testing, data importing, interface development, conversion strategy design and execution
• New functionality review, customization review, upgrade testing, post production support, end-user training
• OCM for implementation and acquisition, communications, project lifecycle timeline management

TECHNICAL SKILLS:

Applications: Workday test and live environments,ADP Workforce Now v6, v7.1, Enterprise V3.01-5.04, PCPW, Enterprise eTIME, ADPR, ezLaborManager, ADP pay@work, ADP people@work, ReportSmith, ADP G/L, Human Resources, Benefits, Training and Development, Employee and Manager Self Service, ADP Portal, Performance Management, Recruitment, Ceridian Ceridian Payroll/Benefits, Ceridian Redwood, DayForce HCM, Self Service, Kronos WorkForce Ready, PayChex PayChex Payroll, Benefits and HR Solutions, Ultimate Software UltiPro. qTest, Sharepoint, Adobe Captivate - Photoshop - Lightroom, Insights.

RELEVANT WORK EXPERIENCE:

Confidential

Responsibilities:

• Interfaces and Reports Contractor partnering with Program Manager and client’s management team to gather and analyze data, prioritize urgency, create technical specifications, and build interfaces, integrations and reports using Insights during implementation from Kronos HR/Payroll to ADP’s Enterprise platform.

Confidential

Payroll Project Manager

Responsibilities:

• Facilitating webinars, training sessions and presentations to Segment Leads, Payroll Managers, Payroll Partners and Security Champions, and communicating project scope and requirements. Managing the Statement of Work and keeping track of hours.
• Providing subject matter expertise regarding payroll laws and processes.
• Scheduling and attending daily and weekly meetings with Workday Confidential Consultants, ADP Implementation Consultants and client HR/Payroll teams to analyze mapping, review and create system design documents, receive sign offs by deadline, create test scenarios in qTest, log defects, troubleshoot and correct defects until testing is successfully completed.
• Working directly with the talent an compensation management to ensure programs complied with policies and regulations.
• Coordinating sessions to review and build the automated connections from Workday to Payroll, reviewing the configuration and overseeing any changes.
• Leading testing efforts for global manual payroll integration, identifying risks, and communicating them to design team.
• Creating and providing standardized job aids for processing changes and new business processes.
• Creating and updating roster of Payroll Partners, managing access to payroll’s test environment and Workday’s test site.

Confidential

Payroll Project Implementation Manager

Responsibilities:

• Creating and updating project status report with tasks, due dates and progress for Human Resources, Payroll, Finance, ADP and SAP. Keeping all projects on track and resolving any issues that required attention.
• Partnered with executives to create communications to staff regarding company changes.
• Responsible for creating user training documentation, provided training and transitioned work flow to acquired staff.

Confidential

Payroll Implementation Lead

Responsibilities:

• Responsible for reviewing company structures and partnering with HR to create communications to employees regarding benefit, pay and relocation changes.
• Reviewed payroll operations and identified improvement opportunities, standardization of policies, and provided team with process changes during the implementation of ADP’s Enterprise 5.0 from Ultimate Software.
• Removed terminated employees from Ultimate’s back office to eliminate export during the implementation of the new company.
• Queried ADP and UltiPro to produce system differences and uploaded templates to update current system with correct coding.

Confidential

Payroll Manager

Responsibilities:

• Interim Payroll Manager for team of two using TimeKeeper for Time and Attendance and PayForce for Payroll Processing.
• Analyzed and provided recommendations for streamlining the payroll process.
• Submitted salary recommendations for the team which were accepted and increases approved.
• Restructured the location of the payroll from cubicles to offices to secure a confidential environment.
• Reviewed resumes, created job descriptions, interviewed candidates and hired a part-time payroll assistant.
• Created a payroll check list and provided it to the team for their use.
• Reviewed, audited and approved manual checks for terminated employees.
• Calculated and completed forms for employees on Leave of Absence.
• Reviewed, audited and approved Preview Registers and audit reports prior to transmission.
• Reviewed ESPP, 401K and HSA contribution reports and sent to Human Resources and outsourced Stock Administrator.
• Assisted employees with log on issues and password resets.
• Worked with Director of Finance to transition the Payroll Manager role.
• Documented payroll processes.

Confidential

Implementation Specialist

Responsibilities:

• Implementation support from Ceridian to ADP Workforce Now.
• Audited data that affected the employee’s pay between the two systems and provided updates to senior management regarding discrepancies.
• Created documentation for payroll processes.
• Built the following new reports in WorkForce Now to mirror reports originally housed

Confidential

Payroll Manager

Responsibilities:

• Documented HR’s Workday’s HR process of entering and uploading into ADP. Created new procedure for payroll email box management, reviewed duties and provided best practices for the team.
• Supported and documented Year-End process including reporting to all agencies for each province.
• Assisted with the hiring process for the new Canadian Payroll Manager by updating the job description, interviewing and documenting training materials.
• Provided insight on Overtime Rules, Government Agencies Reporting including garnishments and wage attachments.
• Set up additional end of year payroll adjustment runs for T4/T4 corrections and processing of ROE’s. Audited milestone anniversary bonus payments.
• Ran reports for employee gross to net earnings for each province.
• Updated the Releve 1 form with taxable benefit amounts for health care spending accounts, extended health and dental and recorded the amounts in Confidential .
• Reviewed CPP and EI for over/under remittance and made necessary adjustments.
• Worked with Finance to ensure Commuters and Expat’s end of year reporting was correct.
• Manual adjustments to employee’s sick hours from prior year.
• Reset RRSP annual limits.

Confidential

Payroll Implementation Manager

Responsibilities:

• Provided hands-on assistance, analysis, troubleshooting and reconciling various payroll issues.
• Lead point of contact for Ceridian DayForce regarding calculation and rounding of the time clock issues that client experienced during their implementation.
• Audited live checks stubs inconsistencies and errors.
• Created a spreadsheet for employees with differences, recalculated and made corrections so that pay stubs were correct and in compliance.
• Reviewed attorney’s memorandum and suggestions regarding Blended Rate Calculation and tested it against Confidential ’s standard calculation, factoring in Overtime and Commissions for Non Exempt Sales employees.
• Reviewed union contracts and provided best practices in meeting with senior management team and attorneys.
• Provided federal law guidelines in regards to Overtime and Double-Time for California non-exempt employees per California labor codes based on the CBA.
• Reviewed and provided observations, risks and recommendations including missing pay rates on pay stubs, inconsistencies with online pay statements vs live pay stubs and pay stub’s subtotal lines.
• Communicated processing changes to payroll team and created draft documents for company wide changes for attorneys and executive review.

Confidential

Payroll Lead/Implementation/Trainer

Responsibilities:

• Lead Payroll Senior Consultant responsible for implementing and training staff on Kronos WorkForce Ready’s Time and Attendance System.
• Implemented Self Service and trained employees.
• Processed and fully documented the A-Z full cycle payroll, including time and attendance, exporting to ADP’s WorkForceNow, additional entries, manual checks, loading integration files from Workday, employee, new hires, job changes and terminations, direct deposits, garnishments.
• Created a scan to payroll drive option for saving reports in an effort to go paperless.
• Processed highly comped bonuses and stock payrolls.
• After completing my assignment, I was asked to return to train new staff and processing coverage.

Confidential

Payroll Processor/Trainer

Responsibilities:

• Responsible for analysis of process improvements, troubleshooting and reconciling various payroll issues.
• Developed a new process for emailing Preview Registers as the former process was to separate and print registers for over 100 clock numbers, then email them to each location for approval, resulting in numerous corrections from the locations noted.
• The new method included updating the location numbers in PayForce and split wrapping them via ADP, then training each location on how to run their own reports using ADP Reporting.
• This reduced the risk of exposure and the burden on the payroll team allowed them to focus on other urgent issues.
• Created a productive way of managing a very large payroll email box by organizing folders and requesting each location use Company Code/File Number/Location Number in the subject line of each email sent to the box.
• The payroll processors who are assigned to each Company Code/Location Number would then address the email that belonged to them, resulting in less confusion and time spent reviewing team emails.
• Audited reports from HRIS including, new hires, terms, LOA’s, job, department, compensation and supervisor changes.
• Processed retro payments, bonuses, PRO payouts, expense reimbursements and medical adjustments.
• Managed Kronos by updating the system, entering badge and swipe numbers. Trained and transitioned full time staff into the processing role.

Confidential

Payroll Manager

Responsibilities:

• Senior Lead overseeing non-exempt and exempt employees, domestic and international, using ADP’s Enterprise 5.0.
• Worked with various departments and locations to analyze areas with errors and mapped out plans to improve.
• Partnered with the CFO to identify inefficiencies within the central payroll and benefits departments.
• Processed benefit adjustments and employee loans.
• Monitored and audited 401K and benefit interfaces between payroll system and third party vendors to ensure that they were working correctly.
• Ensured proper controls were in place to comply with audit requirements.
• Worked with locations to make sure forms and processes were consistent.
• Built payroll using ADP Reporting reports upon request.