Program Manager Resume

SUMMARY

An Information Technology Program Manager, with over 15 years of experience in delivering business applications and process improvement projects.
Proven track record for delivering effective solutions within time and budget constraints.
Extensive experience in managing the full project life cycle including planning, requirements gathering, vendor selection, development, user acceptance testing, roll - out, training and hyper-care.
Proven ability to lead global, cross-functional teams. Strong “hands- on” project manager, with knowledge of project deliverables to guide and mentor team members.
Successful in delivering large initiatives by reaching out to business functions, technical departments and demonstrating core project management principles.
Strong communication skills developed through experience in presenting to senior level executives and teams and driving key measures via metrics and reporting.

AREAS OF EXPERTISE

Team Leadership
Issue & Risk Management
Project Management/PMO
Scope Definition
Agile Framework
Waterfall SDLC
Data Cleansing & Migration
Vendor Management
Business Analysis
Release Management
Software Development
Process Improvement
User Acceptance Testing
System Development Life Cycle
Business Case Development
RFP Process
Budgeting & Finances
Cross Functional Teams

TECHNICAL SKILLS

Microsoft Office: Excel, Word, Powerpoint, Visio, Project, Office365, SharePoint

Applications: Oracle e-Business Suite R12, Amber Road Trade Automation, Salesforce, OneStream, Sitefinity, Serengeti Legal Tracker, Zycus iSupplier and iAnalyze, Planview Enterprise, PPM Pro, ServiceNow, Vertex, Oracle WebCenter, Jira, Confluence

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Led the implementation of Oracle Depot Repair, Oracle Order Management and Oracle Purchasing for Confidential Utilities Service Centers in 19 locations throughout the US.
Acted as project manager and Scrum Master for the deployment of a new Corporate Internet and company-wide Intranet using Sitefinity and SharePoint content management platforms. User stories and sprints managed through Jira and Confluence.
Managed the customization, integration and deployment of the Salesforce Pipeline Management application for 200+ sales representatives.
Collaborated with the Confidential Finance department to configure, migrate and deploy a financial consolidation and planning/forecasting application (OneStream).
Tracked and reported projects using PPM Pro, LeanKit and SharePoint.

Confidential

Senior Project Manager

Responsibilities:

Focus on projects for the Procurement, Law, and HR departments.
Major projects included:
Deployment of Supplier Portal and Spend Analytics using Zycus iSupplier and iAnalyze (SaaS applications)
Collaboration with the Law Department and selected consulting company to develop company-wide data retention policy and schedules.
Configuration, implementation and training for the Law Department on a legal billing system (Serengeti)
Integration of Oracle HR data with tuition reimbursement, expense reporting, and compensation analytics applications.
Managed the upgrade of an Oracle database on an FDA-validated application.
Tracked projects through Planview Enterprise and SharePoint.

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