SUMMARY

• Project Manager over 10 years of experience within Information Technology Industry.
• 10+ years of Project Management including the complete project lifecycle for numerous Ambulatory EMRs, Acute Care EMRs and related downstream data applications including, Health Insurance, Finance, Payroll, Supply Chain and Human Resources. Strong Vendor Relationship skills and ability to manage multiple vendors successfully.
• Led end to end implementation of clinical documentation systems including EMR, Lab and radiology information systems as well as clinical data repository systems. Led initiatives to update and implement Pharmacy related documentation components of the Electronic Medical Record applications for multiple organizations.
• Manage multiple projects related to change management to support transformational change in the organization allowing for introduction of new Clinical and Business practices.
• Highly accomplished Information Technology Sr. Project Manager with greater than 15 years of in - depth experience and proven success driving information technology operations across mid- to large-scale operations including the supervision of multiple project teams and mentoring of numerous Project Management resources.
• Keen attention to detail leveraged in maintaining critical compliance with agency and regulatory standards as well as with customer requirements. Superior communication skills and exceptional work ethic in achieving on-time and within-budget project completion.
• Lead the organizational IT Governance Team to bring a program governance to the organization and assure executive leadership participation.
• Thorough knowledge and demonstrated application to Waterfall, Agile and Agile with Scrum methodologies and the required daily updates, documentation and team collaboration necessary to be successful.
• Exceptional interpersonal and reporting skill with all levels of Management and Staff. Built exceptional relationships with Stakeholders and other executive level participants.
• Responsible for management of Software Design Life Cycle Projects including web based applications as well as on prem corporate sites and research sites.
• Responsible for Project related training including face to face, remote and e-learning platforms for a large staff in excess of 3000 per project.
• Scrum Master Professional Certification

TECHNICAL SKILLS

Process: Project Management Process, SDLC, Agile, Iterative and Waterfall Development Methodologies, Contract, Vendor Administration and IT Change Management.

Software: Microsoft Project, Advanced Visio, Microsoft 365, Teams, PowerPoint, Track-IT and Service Now Change Management platforms, Healthstream and SumTotal Learning Management Systems Last Word, SharePoint, Net Motion, Altiris, and GE Data Storage technology. Various HR and Business Applications including Kronos Timekeeper and Workbrain and Service Now. PPM Sarena (Project Management App).

Hardware: General Network Appliances including Server Technology, Cloud and Data Center Hardware and Operations. Cardiac Cath Lab related Hardware including clinical hardware (GE and Toshiba). PC Workstation and related accessories. Data Storage Hardware and various mobile platforms including phone, tablet and laptop. Clinically related hardware for point of use testing, monitoring and patient safety.

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, New Jersey

Director/Senior Project Manager

Responsibilities:

• Provide Management and leadership to the IT Department as a member of the corporate leadership team. Management of the day to day operations including, user engagement, infrastructure, security, supply chain, vendor/contract administration, personnel development/management and fiscal responsibility and planning.
• Managed all phases of projects for the IT Portfolio. Reports through various methods the status for all assigned projects including the preparation of documentation for management and various committees.
• Managed Projects of medium and large Scale with various budgets upwards of 2 million dollars.
• Capitalize on operational and project management expertise to develop a Project Management Office structure, utilizing best practice to institute policies and procedures that provide the required structure to assure delivery of projects on time and within budget while tracking and mediating risks and issues. Implemented Change Management Process in organization to allow for transformational change projects in Clinical and Business areas. Developed various tools to develop a corporate project portfolio that assists project managers and senior leadership to understand the project roadmap for IT. Provide support and consultation to all levels of the organization.
• Utilizing Project Management Principals (agile and waterfall) Plan, program, and recommend the allocation of resources to support the mission and associated goals and objectives. Responsibility for identifying and assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects. Develop, prioritize, and defend IT resource requirements.
• Developing required project artifacts such as project charter, integrated project plan, resource plan, contingency plan, etc. depending on methodology (Waterfall, Agile) and the Publishing of periodic project status reports.
• Managed and tracked projects rough all the phases of Project Management including planning, development, testing, training and implementation for Various Electronic Medical Record Applications including Meditech, eClinical Works, Proprietary EMR. Managed the Implementation of various software applications related to Clinical Imaging and Radiology Information System (PAC).
• Conduct Daily to weekly Project team meetings to assure the completion of identified deliverables and assure progress is continuing. Compare work completed to plan and report and or mediate any delays and risks.

Confidential

Sr. Project Manager

Responsibilities:

• Capitalized on project management expertise to drive mid- to large-scale information technology and operations projects in care delivery and health insurance plan settings. Followed agile, waterfall, and iterative methodologies to drive projects, and followed SDLC methodology while maintaining accurate artifacts and documentation. Managed all system initiatives for the Agency’s Project Portfolio including supervision of project managers as well as implementation and deployment, including more than 3K field staff. Oversaw project data conversion and deployment including all related logistics and training.
• Led evaluation and selection teams for the optimization and standardization for a workforce of 3000+ remote and local users in the areas of Software, Hardware and Support.
• Led a team to institute a formalized Change Management process that allowed for transformational changes in the organizations in Clinical Documentation.
• Implemented and operationalized a new Managed Care product (FIDA), building the largest product platform in New York State for both Medicaid and Medicare eligible members.

Project Manager

Confidential

Responsibilities:

• Full command of information technology project management including overseeing cost, time, scope, and quality constraints. Drove development of objective and scope, definition of task, progress monitoring, status reports, and documentation. Fostered teams and established regular meetings with stakeholders and participants. Led resource and budget allocation, forecasted needs, and utilize PMO software to manage, track, and report on assigned projects.
• Ensured successful delivery of projects while remaining in compliance with customer requirements.
• Leveraged reporting tools and templates to ensure compliance with SDLC Lifecycle methodology.
• Spearheaded development and delivery of presentations for senior leadership including project dashboards, status reporting, and budget and risk assessments.