SUMMARY

• Information Technology Professional with expertise, proven leadership and front - line experience in corporate technology services. Results driven producer with expertise in managing/leading complex projects from inception to timely completion.
• Project Management SDLC Methodology PMO Compliance Data Modeling
• Waterfall Methodology ITIL Process Resource Management Vendor Management
• Agile Methodology Requirements Gathering Budget Management Documentation

TECHNICAL SKILLS

Software: MS Project, MS Office Suite (Word, Excel, Power Point, Visio), MS Outlook, Citrix, Oracle 10i/11i, Informatica, Business Objects, UNIX, Peregrine, Service Manager 7 (SM7), iDM, Client Server Software, Active Directory, Star Team, iBackup, SharePoint, VPN, FTP, Planview, Clarity, ALM, Rally

Hardware: AIX, UNIX, Windows 2003/2008 Server, Mainframe

Methodologies: Project Lifecycle Methodology (PLM), ALM, Rally, PMO Processes, Waterfall/Agile

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

• Managing integration of international Navigator Insurance systems into the HIG Treasury systems.
• Responsibilities include developing project plans and managing resources, risks and issues.
• Provides weekly status reports to IT and Business stakeholders.
• Reporting on IT development progress along with status with 3rd party vendors.
• Tracked business tasks required as apart of project delivery.
• Coordinated all efforts with 3rd party vendors for:
• CoEnterprise vendor that assisted in data mapping using IBM’s Sterling ITX software of various Treasury payment types into a IS020022 standard format that banks accept for payments to international banks.
• Kyriba service bureau that connected HIG treasury systems to SWIFT vendor for international payments.

Confidential

IT Project Manager

Responsibilities:

• PM supporting infrastructure project for the migration/upgrade of the bank’s current Microsoft Windows 7 Operating System to Microsoft Windows 10 Operating System.
• Responsibilities include:
• Managing the project schedule and coordinating all efforts for the bank’s back-office upgrade to Windows 10.
• Communicating to all back-office users timeline and walk through pilot testing phase to obtain business approvals and full roll-out to remaining users in each department.
• Being the point of contact to all users throughout the lifecycle of project.
• Includes upgrading back office desktops, laptops and VDI (Virtual Desktop Infrastructure) machines.
• Working with the infrastructure backline IT teams developing lists of current Windows 7 users and application software for all back-office departments.
• Provide these lists to the IT build team to create the new Windows 10 machines for each user and installation of existing required software to ensure business functionality performs to expectation for each user.
• Constant follow-up with each department on pilot testing and updating the project plan and provide progress status.
• Eventual total of 4,312 back-office computers to be upgraded by mid-January 2020. Microsoft is dropping support of Windows 7 in January 2020.

Confidential

IT Project Manager (PMO)

Responsibilities:

• Supporting PMO projects in the laboratory area of Quest Diagnostics.
• Managed 8+ projects simultaneously. Projects are based on release schedule. 6 formal releases per year. (Every other month).
• Responsibilities include leading project activities as follows:
• Works closely with the business to ensure business requirements are defined and approved.
• Define and created required project schedules utilizing Microsoft Project.
• Work with resource managers to create and setup Clarity projects for tracking schedule, resource hours, budgets.
• Hold weekly project meetings with project team to review current status, tracking risks/issues, overcome hurdles/roadblocks impeding team’s progress. Attend change control meetings when necessary.
• Provide weekly status updates on progress for each project. IT Management and Stakeholders.
• Attend business & stakeholder’s meetings to provide on/off track status for each project.
• Work with testing teams for QA and UAT testing to ensure test cases are developed.
• Lead defect meetings to resolve open defects.
• Ensure project documentation is properly created, approved and stored in share point sites for all phases of SDLC.
• Work with IT auditors to ensure audits are passed based upon PMO guidelines through the various phases of a project.
• Perform various presentations when required for project reporting to business/IT stakeholders. Microsoft Suite of Tools used. MS Project, Excel, Word, Power Point.
• Coordinate all efforts between onshore/offshore resources and tasks.
• Methodology used: Agile and Waterfall. Scrum Master for agile projects.
• Setup Rally workspaces with user stories in backlog.
• Grooming sessions held. Define sprints and user stories to be included.
• Fibonacci method used for assigning points.
• Tracking of burn down charts.
• Daily standups held.
• Retrospectives held.
• Highly Matrix environment. Business and IT located throughout the United States. High degree of offshore activity.