Program Manager Resume

SUMMARY

Demonstrate extensive skill as solution - driven self-starter delivering business change requiring multiple projects. Lead cross-functional teams to conceptualize and execute program vision. Leverage change management expertise to positively influence end results of transformation. Deliver C-level presentations and collaborate with functional leaders to develop talent. Lead productive teams through effective communication and solutions-driven, consultative approach.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Developed comprehensive Smartsheet work plan and Teams channel to document key aspects of store set up, opening and operating with HDDC nuances.
Created and executed mitigation plan for all Identified blockers and risks while communicating impacts to senior leadership.

Confidential

Program Manager / Senior IT Project Manager

Responsibilities:

Steered overarching project plans and met weekly with IT VPs and CFO, setting realistic expectations by openly sharing project status, accomplishments, risks and issues.
Coordinated employees, suppliers, contractors, and developers, ensuring physical and systematic changes happened in sync to meet go-live criteria.
Verified compliance by completing all required testing scenarios and detecting and addressing dependencies.
Utilized Six Sigma and Lean methodologies to provide on-going production support and delivery of custom enhancements to all periphery systems, maximizing effectiveness of new applications.

Confidential

Project Manager

Responsibilities:

Achieved optimum performance and improved consistency by designing and implementing retail infrastructure template.
Developed system enhancements via driving key business improvement initiatives, including Siebel / POS, Mobile Inventory Management, and ShopperTrak.
Ensured all go-live criteria and deadlines were met for program launches by leading cross-functional resources on implementation of technical solutions in 135 retail locations.