Program Manager Resume

SUMMARY

Over five years of software management, integrations management, project management and leadership roles, with over a decade of wide - ranging practices. Specializing in Agile Project Management and Software Project Management.
Perform operational and technical support, management, and training. Effective and efficient servant leadership. Natural communicator with a keen ability in forging strong relationships and team leadership.
Problem solving and result driven ingenuity. Extensive experience in a variety of fields yields versatility to deliver innovative solutions.
Adaptable, resilient, and vigilant in actions all while being genial, patient, and easygoing in character.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Confidential

Technical Project Manager

Responsibilities:

Sales engineering, sales to service, statement of work, and risk evaluation
Drive sprint progress, timelines, development/project life cycle, and delivery of software development projects
Manage deployments and implementations.
Perform Scrum ceremonies.
Review and manage burndowns, burnups, and velocity.
Forecasting, resource allocation, and maintaining utilization rates.
Track and prepare data for status and reporting
Provide client and team feedback

Confidential

Software Integration Manager

Responsibilities:

Manage. train, and mentor system, integrations, support, and development teams
Provide product, technical support, and system instruction to clients, vendors, and team members
Regularly worked with web and system APIs in XML, REST, and JSON
Assist in the QA process of enhancement and maintenance to the software
Create and SME review technical documents, knowledge base materials, and training department curriculum
Assist with software design and development, identifying products and/or enhancement needs
Created various operation processes